CUNY Academic ASAP Program - Associate Director of Recruitment and Retention in New York, New York


Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to the intellectual and personal growth of its students. BMCC bridges the economic and education opportunity gap for students, more than half of whom are the first in their families to attend college.

ASAP was designed to help motivated students earn an Associate degree with a goal of graduating at least 50% of students within three years. The program emphasizes enriched academic, financial and personal supports including comprehensive and personalized advisement, career counseling, tutoring, tuition waivers, MTA MetroCards and additional financial assistance to support textbook cost.

Reporting to the Executive Director, the Associate Director is responsible for planning, implementing and evaluating recruitment and retention strategies. The position supervises program recruitment, student engagement, support services and database management.


  • Responsible for proposing, executing and evaluating outreach strategies to meet annual recruitment goals.

  • Supervise:

  • Recruitment Team

  • ASAP Financial Aid Coordinator

  • Collaborate with Financial Aid to ensure timely processing and guiding of students.

  • Collaborate with Enrollment Management on recruitment strategies.

  • Develop a system to periodically evaluate the strength of recruitment goals.


  • Responsible for the supervision of extra-curricular and co-curricular programming to advance student learning and promote retention.

  • Supervise:

  • Database Coordinator

  • Academic Program Specialist

  • Program and Engagement Coordinator

  • Career and Employment Specialist

  • Collaborate with faculty and department chairs to support student learning through discipline-based programming.

  • Collaborate with the Executive Director to establish retention goals and internal assessments.

  • Collaborate with other Associate Directors to assist the efforts of the advisement team.

  • Collaborate with Institutional Technology, Institutional Effectiveness, Enrollment Management and other College offices to support recruitment and retention goals.


  • Responsible for MetroCards distribution and assist with the distribution of textbook vouchers.

  • Support marketing and communication efforts.

  • Support projects assigned by the Executive Director.

  • Promote excellence, innovation and creativity for all supervised areas.


Bachelor's Degree and six years relevant experience is required. Master’s degree in the field of higher education, student development practice or other related areas.

The ideal candidate will have a minimum of six years’ experience working in higher education. The position requires experience in recruitment, student retention and supporting cross functional teams.

  • Strong leadership and supervisory skills.

  • Experience in recruitment management.

  • Knowledge of program strategies to improve student success.

  • Design, implement and evaluate retention programs.

  • Proficient in database management, establishing data integrity and literate in outcomes assessment.

  • Ability to motivate and work within diverse groups.

  • Experience in team and project management.

  • Detailed oriented with strong organizational and problem-solving skills.

  • Proficient in managing multiple tasks and meeting strict deadlines with changing priorities.

  • Flexibility working with faculty, administrators, students and external stakeholders.

  • Strong analytical, critical thinking and interpersonal skills.

  • Excellent written and verbal communication skills.

  • Proficient in Microsoft Outlook, Word and Excel.

  • Work evenings and weekends, as needed.


Accelerated Study in Associate Programs (ASAP) helps students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and MetroCards for all students. Further information is available at

Reporting to the ASAP Director, the ASAP Manager is responsible for the daily administration of ASAP program activities.

  • Establishes semester block programs and manages and schedules all other academic support activities such as tutoring and workshops

  • Supervises planning and implementation of ASAP summer programming, including summer course taking, workshops, and the ASAP summer institute, and other special student activities

  • Assists Financial Aid, Registrar, and Bursar in evaluating student eligibility, finalizing registration, and verifying tuition charges

  • Assists the ASAP Director with required reporting and collaboration with other college units

  • Monitors and assesses data reports on a regular basis to ensure movement towards ASAP success benchmarks and to determine student support needs

  • Oversees advisement and delivery of comprehensive support services to ASAP students

  • Supervises professional and support staff

  • Performs related duties as assigned


Higher Education Associate




Salary: $71,723 - $84,678

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


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search re-open; review of resumes begins 10/23/17


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Location: Borough of Manhattan CC

Job Title: Academic ASAP Program - Associate Director of Recruitment and Retention

Job ID: 16943

Full/Part Time: Full-Time

Regular/Temporary: Regular