CUNY Director of Financial Aid – Office of Financial Aid, Division of Student Affairs in New York, New York


Hunter College at CUNY seeks a Director of Financial Aid to provide leadership and overall management for the College's student financial aid and services programs. Reporting to the Assistant Dean for Student Affairs, the Director of Financial Aid will, in addition to the duties in the CUNY Title Overview, will serve as a key member of the College’s Enrollment Management team that focuses on student success using strategies designed to enhance persistence, improve retention and increase overall graduation rates of undergraduate and graduate students. Responsibilities include:

  • Oversees all aspects of student financial aid administration, day-to-day management and awarding of student financial assistance including scholarships and in accordance with applicable rules, regulations and policies

  • Uses industry standards and practices to assess and improve the timely and effective delivery of aid

  • Provides high quality services to students, their families, and other relevant constituencies on financial aid matters

  • Works closely and collaboratively with other College offices, including but not limited to the Registrar, the Bursar, Undergraduate Admissions & Recruitment, Graduate Admissions, Student Communications, Academic Advising and the Scholars Programs to ensure consistent, responsive and timely delivery of high quality and coordinated services to all constituencies

  • Being a seasoned student affairs professional who is student centered and possess a strong understanding of the broader implications for long-term financial planning and wellness


Bachelor’s degree and eight years’ related experience required. The ideal candidate should demonstrate:

  • Prior financial aid services experience in higher education, preferably in a diverse and urban setting.

  • Excellent organizational, presentation, written and oral communication skills

  • Excellent interpersonal skills and professional demeanor at all times; possessing the ability to provide outstanding customer service in a fast paced, deadline driven environment

  • Strategic understanding of the internal role of financial aid in supporting student enrollment and a vision of student success that relies on a sturdy foundation of excellent service to students

  • Commitment to serving students in an urban and diverse campus community and an appreciation for the principles of a high quality liberal arts education

  • Commitment to transparent processes and procedures that uphold the integrity of the academic mission of the College and a dedication to the vision of the President as outlined in the College’s Strategic Plan.

  • Proficiency in computer software, including Microsoft suite and People Soft/Oracle tools

  • Familiarity with the most recent methods of data collection, research methodologies, and web-based technology as it relates to financial aid; and be able to adapt to changing environments, technology, policies, legislation, and the needs of the students

  • Comfort with a changing technological landscape

  • Supervisory experience and a commitment to the professional development of staff along with an ability to provide honest and constant professional feedback to staff while upholding standards of excellence


Develops and oversees student financial aid programs in accordance with Federal/State laws and regulations and University guidelines.

  • Develops and interprets financial aid policies and procedures with regard to Federal and NY State programs such as internal loan programs, all state and federal loan programs, Stafford Loans, Perkins Loans, College Work Study, and Tuition Assistance Program (TAP)

  • Reports on general and fiscal matters such as program expenditures, projections of full-year spending potential, and analyses of spending patterns

  • Authorizes the disbursement of funds

  • Monitors compliance with Federal and State financial aid regulations, developing and implementing compliance procedures

  • Serves as College liaison to Federal, State, local and professional agencies on financial aid matters

  • Assures that the Financial Aid function works effectively with other College units (e.g., Admissions, Registrar, Bursar)

  • Manages financial aid staffing, development, and evaluation

  • Performs related duties as assigned.


Higher Education Officer




Salary commensurate with education and experience. CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefit. Health benefits are also extended to retirees who meet the eligibility criteria.


Click on the "Apply Now" button and follow the application instructions. Please have your resume or curriculum vitae and cover letter with names and contact information of 3 professional references available to attach into the application before you begin. The resume, cover letter and any other required documents must be uploaded as ONE document. The document must be in .doc, .docx, .pdf, .rtf, or text format. Incomplete application packages will not be considered.


Open until filled with review of applications to begin October 20, 2016.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Location: Hunter College

Job Title: Director of Financial Aid – Office of Financial Aid, Division of Student Affairs

Job ID: 15655

Full/Part Time: Full-Time

Regular/Temporary: Regular