CUNY Director of IT Project Management in New York, New York


I.T. Computer Systems Managers manage and direct an Information Technology area at a College or University level. They set policies and procedures, direct technical staff, and maintain responsibility for administrative as well as technical issues within their assigned area(s) of responsibility. They may manage major and/or large, complex information systems activities and/or manage a unit or group.

This job is in CUNY's Classified Managerial Service. The full specification is available on our web site at


Computer Systems Manager




The Office of Computing and Information Services (CIS) at the City University of New York (CUNY) support the IT and telecommunications needs of CUNY's 24 colleges. CIS supports enterprise IT and applications; develops new technologies that advance University's core mission; builds, upgrades and maintains the University's network; operates the University's Data Center and help desk; develops disaster recovery and business continuity plans; and leads the CUNYfirst Enterprise Resource Planning Project (ERP), which integrates 25 university systems, covering student administration, financial management, and human resources. Within CIS, the Project Management Office (PMO) provides support services for the enterprise systems in CIS through the use of formal project management tools and methodologies.

Reporting to the Chief Information Officer, the Director of IT Project Management is responsible for managing a diverse technology project portfolio; providing project management standards, processes and resources for various complex technology initiatives; providing in-house project management consulting service support to the various CUNY central offices; providing enterprise monitoring and status reporting for all CUNY CIS technology initiatives; providing management training support to various CUNY CIS staff; and developing tactical management plans to support the University's Enterprise Technology Strategy.

The Director is an integral part of the Office of the CIO's executive management team, who will be required to work collaboratively and interface with the Deputy Chief Information Officers (DCIOs), as well as among the various unit directors within CIS and other executive management throughout the University, as required. The Director is also an active participant of CUNY's Information Technology Steering Committee.

Duties of the position include, but are not limited to:

  • Manages a small team of project managers who will oversee full project lifecycles of information technology related projects while meeting projects’ objectives.

  • Assumes responsibility for monitoring and reporting of University enterprise IT initiatives; develops an Executive Dashboard for enterprise project status reporting for CIO decision-making; develops and institutes standardized PMO methodologies, processes, tools and templates for project management and planning.

  • Further implements project management software tools, such as SharePoint, for improved management, status reporting and communications.

  • Assumes subject matter expertise and facilitation role to CUNY central offices with revised project selection criteria that better align with IT planning priorities.

  • Improves communication and collaboration between PMO management and CIS executives through effective leadership.

  • Provides ongoing project management training and/or PMP certification for existing PMO staff, addressing project management planning, use of tools, templates, standardized processes, project management methodologies and communications planning.

  • Clarifies office and staff project roles for project management support, subject matter expertise, general consulting, project facilitation, etc.


  1. Six (6) years of progressively responsible full-time paid information systems technology experience, at least 18 months of which shall have been in an administrative or managerial capacity in the areas of computer applications programming, systems programming, information systems development, data telecommunications, data base administration or a closely related area.

  2. Education at an accredited College or University may be substituted for the general information systems technology experience at the rate of one year of college for 6 months of experience up to a maximum of 4 years of college for 2 years of experience. In addition a Master's degree in computer science or a closely related field from an accredited college or university may be substituted for an additional year of the general information systems technology experience. However, all candidates must possess the 18 months of administrative or managerial experience described above.

This title has multiple levels. In addition to the minimum qualifications above, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.


The ideal candidate will possess the following experience, skills and abilities:

  • Of the six years of minimum experience required, five of those years must be related to managing and implementing complex technology initiatives, preferably within a large public and/or private organization. The ideal candidate will have prior knowledge and experience with managing a technology-oriented PMO within a diverse, complex and distributed organization.

  • Project Management Professional (PMP) certification or equivalent.

  • Experience leading a team of project managers who ensure project deliveries are in conformance within project scopes and timelines while realizing project objectives.

  • Prior experience with creating, developing and managing enterprise technology strategies and aligning these strategies to the master and/or business plans of an organization.

  • Prior experience with managing multiple, and sometimes conflicting, stakeholder expectations and requirements.

  • Excellent communication skills and the ability to effectively collaborate across and within the executive management structure.

  • Demonstrated experience with mentoring, training, managing and hiring staff at various levels.


Commensurate with qualifications and experience.


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


For full consideration, submit a cover letter and résumé online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is: Page=HRSCEJOB_DTL&Action;=A&JobOpeningId;=17203&SiteId;=1&PostingSeq;=1


September 1, 2017


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Location: Central Office

Job Title: Director of IT Project Management

Job ID: 17203

Full/Part Time: Full-Time

Regular/Temporary: Regular