CUNY Student Life Specialist - Single Stop and Special Services in New York, New York


BMCC is a college that is alive with ideas and innovation, and supportive of the innate human striving for self-improvement. We offer opportunity to those students who desire it and wish to strive for it. BMCC reflects the best of downtown Manhattan: the culture of Tribeca, the vibrancy of Wall Street, and the promise of the Statue of Liberty. New York City is exciting and dynamic, and as a BMCC student, you become an integral part of the community.

Our students come from the New York City area, and all over the world. An international college, BMCC has students from over 155 countries, who speak a variety of languages. We are one of the most unique community colleges in the country. Explore our Web site to learn what BMCC can offer you.

The Student Life Specialist for Single Stop and Special Services will report to the Student Life Manager. Including the CUNY Title Overview, additional responsibilities are:

  • Under the supervision of the Student Life Manager, oversee the daily activities of Single Stop Services through a combination of direct service and program coordination.

  • Work with the Student Life Manager to align the services provided through Single Stop USA and appropriate partnering service providers.

  • Coordinate integration of partnering service providers into holistic service provision.

  • Assist with intake and assessment for Single Stop students and facilitate referrals to partnering service providers.

  • Follow-up with both students and partnering agencies regarding referrals and outcomes.

  • Ensure that the proper documentation of all student data, including contact, referrals; and outcomes is entered into Single Stop's case management database in an accurate and timely manner.

  • Oversee and monitor scheduling of client appointments with legal and financial counselors.

  • Produce reports and provide recommendations for Single Stop USA as needed.

  • Recruit and supervise volunteers for Single Stop program support as needed.

  • Assist with outreach to agencies and organizations, both internal and external, to provide referrals outside of the Single Stop Services.

  • Implement an assessment and survey program that will evaluate learning outcomes and best practices.

  • Provide assistance with major college-wide events, such as: commencement, orientation, registration and honors convocation.

  • Participate in campus-wide retention and persistence outreach and activities.


Bachelor's degree and four years' related experience required.

  • Bachelor's Degree (Master's preferred) in Social Work, Public Policy, Public Administration, Counseling or a related field required. Licensed Social Workers preferred.

  • Minimum of three years of related work experience, preferably in a nonprofit setting and/or in higher education.

  • Experience working with a large student population.

  • Experience with, and commitment to, working with low-income families and individuals.

  • Possess superior interpersonal, oral, and written communication skills, with attention to detail and proven leadership.

  • Ability to work independently, on a team and collaborate with multiple offices and constituencies on new programs.

  • Be a dynamic individual who can provide courteous and accurate customer service to all students, visitors and the campus community.

  • Highly organized and detail-oriented.

  • Must have computer software skills including Microsoft Word, Excel, PowerPoint and Outlook.


  • Develops and implements programming, services, and learning opportunities for students, promoting the personal development of a diverse student population.

  • Administers one or more student affairs programs, providing program management, assistance with policy development, supervision and training of all professional and support staff, budget monitoring, and report preparation

  • Serves as a resource to student groups and/or populations as a consultant and advocate for their concerns

  • Researches and stays current on higher education programs, trends, and issues with student impact

  • Produces workshops and materials to support student programs; manages on-line communities; develops on-line social networking activities, and develops and maintains multimedia content on program web sites

  • Performs related duties as assigned.


Higher Education Assistant




Salary $42,873 - $68,024

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


Access CUNYfirst Portal


November 3, 2016


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Location: Borough of Manhattan CC

Job Title: Student Life Specialist - Single Stop and Special Services

Job ID: 15670

Full/Part Time: Full-Time

Regular/Temporary: Regular