CUNY EOC Student Service Director (Queens EOC: York College/CUNY) in Queens, New York


The EOC Student Services Director is responsible for the overall direction and management of the Student Support Services division at the SUNY Queens Educational Opportunity Center (EOC) at York College/CUNY.

This position reports to the Executive Director and is responsible for, in addition to the duties in the CUNY Title Overview, the oversight and supervision of admissions activities, counseling, and career services that support student enrollment, performance, and successful outcomes. Duties include Overseeing banner operations related to enrollment targets, registration, and graduation; Selection/supervision/evaluation of advisement personnel and case management; and Developing, implementing, and supervising research. Additionally, the successful candidate will act as a liaison between relevant administrative staff at York College, UCAWD, SUNY, and other agencies/programs related to the mission of the EOC. This position will require some work on weekends and flexible work hours.


Bachelor's degree and eight years' related experience required.

At least six years of student support related experience, including at least three years of supervising counselors and other student personnel staff, is highly preferred (as part of the required eight years' experience). Additionally, a Master's degree in social work, psychology, guidance counseling, or education is also highly preferred.

Lastly, the successful candidate will have strong communications and presentation skills, the ability to multi-task, and be able to relate well with all members of a diverse community.


Oversees the planning, program development, and administration of student-related programs for an Educational Opportunity Center (EOC).

  • Develops plans for, and leads a variety of student programs and services, such as recruitment, admissions, retention, student activities, job placement, and community outreach

  • Evaluates the effectiveness of the portfolio of student services in supporting EOC goals; oversees data collection, tracking, and reporting systems

  • Partners with appropriate EOC units to institute enrollment and retention plans which provide services to students and applicants in an efficient and effective manner

  • Hires, supervises, and evaluates staff; actively develops opportunities for staff development and growth

  • Oversees departmental budget(s) and advises on allocation of funds

  • Serves as a member of the senior leadership team of the EOC, both internally and in outside forums

  • Performs related duties as assigned.


Higher Education Officer




Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


Please submit your application online through this job board as follows:

*Go to *Select "Apply Now" then create or login to a user account and provide the requested information. *Click on Job Postings on CUNYfirst *Click Search job listings *Click on More search options *Search by Job Opening ID number 15866 *Click on the Apply Now button. You will be prompted to log in or to create an account. *In order to be considered for this position, applicants must include a cover letter, CV/resume, and contact information for three references (email and telephone). Please upload these as ONE document in doc, rtf, or pdf format.


Closing Date - December 28, 2016


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Location: York College

Job Title: EOC Student Service Director (Queens EOC: York College/CUNY)

Job ID: 15866

Full/Part Time: Full-Time

Regular/Temporary: Regular