CUNY IT Senior Associate, Level 3 (Provisional) in Queens, New York


I.T. Senior Associates perform highly complex professional work in technology-related disciplines. While areas of specialization vary, typically I.T. Senior Associates perform a range of work in development/programming, communications, technical support, or similar functions depending on the needs of the Information Technology area to which they report. Work tasks include diagnosing, evaluating, overseeing and resolving highly complex projects. They have wide latitude for independent initiative and judgment and may serve in lead roles on complex programs or projects, and/or serve as a direct supervisor of a unit or group.

I.T. Senior Associates should demonstrate mastery of one or more technology-related disciplines, decision-making ability in situations related to those disciplines, and be able to serve as a resource in these areas. They may contribute to decisions on I.T. policies and technical standards.

This job is in CUNY's Classified Civil Service. The full specification is available on our web site at


IT Senior Associate




The Division of Information Technology at LaGuardia Community College provides a unit of professionals dedicated to providing technical support to the division of Adult and Continuing Education (ACE). ACE is made up of 22 instructional departments and 700+ employees which serves over 35,000 students per year. The department of ACE Information Technology (ACE-IT) supports the software, data, applications, and systems needs for the ACE division. Specifically, the ACE-IT department develops new systems and databases used for registration within the divisions 52 fee-based and grant-funded programs. In addition ACE-IT provides IT Helpdesk services and maintains and upgrades all of the division's computers, labs and smart classrooms.

Reporting to the Computer Systems Manager, the IT Senior Associate (Senior Database Manager) will oversee the division's registration systems as well as lead the creation of customized databases, report writing, statistical analysis and disaster recovery planning. Using project management methodology, the Senior Database Manager leads a team of software developers, and is responsible for assuring software requirements definition, design specifications, database integrity, and secured access are delivered as required.

Key responsibilities include, but are not limited to:

  • Leading the management and support of the ACE Division's fee-based registration systems, currently running in PeopleWare.

  • Leading the management and supports ACE Division's grant-funded registration system, currently running in a homegrown SQL databases.

  • Oversees the monitoring, remediation, and development of new data integration components as needed among these core student record systems.

  • Required to produce SQL queries him/herself while leading other SQL programmers to generate reports from Oracle and SQL Server databases for all campus areas, as well as analyzing the data for stakeholders and proactively suggesting additional queries for more effective analyses in meeting operational objectives.

  • Coordinates divisional efforts to incorporate and translate new business processes into the Division's technology systems.

  • Continuously re-assessing the infrastructure for optimization opportunities that would save infrastructure costs and/or getting the best value and performance out of our technology assets.

  • Provides statistical analysis of data to be used by the division/college for decision making.

  • Integrates multiple technology systems and manages a variety of systems-related projects.

  • Create customized reports from different data sources and combines data in order to run aggregated reports.

  • Creates disaster recovery plan.

  • Develops documentations for internal and external applications and provides training.

  • Attends meetings representing the ACE IT department and contribute to analysis/discussion of campus processes and provides the data that is supported by the ACE IT Department.

  • Develops Crystal Reports interfaces to provide dynamic drill-down interactive reports.

  • Research and recommend solutions or technologies to improve the Division's processes.

  • Perform other duties as assigned.

Job duties require schedule flexibility and willingness to work evenings or weekends as required for systems-related tasks.

LaGuardia Community College, located in Long Island City, Queens, educates more than 50,000 New Yorkers annually through degree, certificate, and continuing education programs. Our guiding principle Dare To Do More reflects our belief in the transformative power of education—not just for individuals, but for our community and our country—creating pathways for achievement and safeguarding the middle class. LaGuardia is a national voice on behalf of community colleges, where half of all US college students study. Part of the City University of New York (CUNY), the College reflects the legacy of our namesake, Fiorello H. LaGuardia, the former NYC mayor beloved for his championing the underserved. Since our doors opened in 1971, our programs regularly become national models for pushing boundaries to give people of all backgrounds access to a high quality, affordable college education. We invite you to join us in imagining what our students, our community, and our country can become. Visit to learn more.


  1. High School Diploma, G.E.D., or equivalent

  2. An equivalent of ten years of experience post-high school that can be met by one of the following: ten years of full-time work experience in a computer or technology related position; an Associate's degree plus eight years of full-time work experience in a computer or technology-related position; or a Bachelor's degree from an accredited institution plus six years of full-time work experience in a computer or technology-related position

  3. Demonstrated English Language proficiency

  4. A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.

This title has three levels. In addition to the minimum qualifications above, To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.



  • Extensive knowledge of database systems and database creation

  • Knowledge of statistics and statistical analysis

  • Systems integration and project management skills


Salary: New Hire: $81,121 Incumbent: $91,668


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


To apply, go to, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Please attach a cover letter, resume, and the contact information for three professional references as one document in rtf, doc or pdf format.


November 12, 2016


CUNY Job Posting: Information Technology/Technical


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Location: LaGuardia Community College

Job Title: IT Senior Associate, Level 3 (Provisional)

Job ID: 15079

Full/Part Time: Full-Time

Regular/Temporary: Regular