CUNY Manager of Strategic Technology Implementation & Integration (IT Computer Systems Manager, Level 4) (Provisional) in Queens, New York


I.T. Computer Systems Managers manage and direct an Information Technology area at a College or University level. They set policies and procedures, direct technical staff, and maintain responsibility for administrative as well as technical issues within their assigned area(s) of responsibility. They may manage major and/or large, complex information systems activities and/or manage a unit or group.

This job is in CUNY's Classified Managerial Service. The full specification is available on our web site at


Computer Systems Manager




The Manager of Strategic Technology Implementation and Integration has a wide scope and is responsible for the configuration, data integration of middleware hosted onsite or in the cloud that contribute to student success, enhance the student, faculty and/or administrative experience. This includes analyzing and optimizing business processes. He/she is responsible for carrying out the College’s technical vision by implementing technology according to the College’s strategic Plan. He/she stays abreast of the latest technologies and trends to ensure that the institution is taking advantage of its potential. Implementation experience should include ID Card Systems, Door Access, Managed Printing, Native Mobile Applications or equivalent systems.

Typical duties include but are not limited to:

  • Oversee and coordinate the development of specific project plans.

  • Recommend improvements to provide continuous enhancement of technology services and the student experience.

  • Coordinate complex procurements with the QCC Purchasing Office in accordance with NY State agency procurement guidelines. This includes the preparation of related documents (RFP, SOW, etc.) and the assessment of vendor responses, particularly their alignment to the needs and strategic direction of the college.

  • Collaborate with administrative offices to enhance department productivity through effective development and implementation of technology solutions. Take a key role in the planning and implementation of new services, technologies and upgrades.

  • Identity and evaluate alternate solutions to current business problems and issues.

  • Prepares analysis and reports on efforts.


  1. Six (6) years of progressively responsible full-time paid information systems technology experience, at least 18 months of which shall have been in an administrative or managerial capacity in the areas of computer applications programming, systems programming, information systems development, data telecommunications, data base administration or a closely related area.

  2. Education at an accredited College or University may be substituted for the general information systems technology experience at the rate of one year of college for 6 months of experience up to a maximum of 4 years of college for 2 years of experience. In addition a Master's degree in computer science or a closely related field from an accredited college or university may be substituted for an additional year of the general information systems technology experience. However, all candidates must possess the 18 months of administrative or managerial experience described above.

This title has multiple levels. In addition to the minimum qualifications above, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.


Preferred Qualifications:

  • Extensive implementation and data integration for middleware systems that support students, faculty or/and administration.

  • Proven Project Manager including managing vendor based projects

  • High level understanding of networking, security, databases, private cloud infrastructure

  • A clear vision of current and emerging trends in technology/student support/ student services and the student experience and technical ability to implement

  • Excellent interpersonal and communication skills

  • The ability to work effectively with diverse constituencies across the College

  • Significant experience as a SQL Server Database Administrator, SQL Reporting Services and SQL Server Integration Services

  • Expertise in PeopleSoft PS Query, Oracle SQL Developer or Toad for Oracle

  • Significant experience in Blackboard Transact including knowledge of ID card contactless/NFC technology, encryption keys and EV Credit Card Processing

  • Significant experience experience with Pharos Uniprint managed printing solution

  • Significant experience with data integration with Hobsons Connect/Alert CRM

  • Significant experience with Starfish Early Alert and Connect

  • Significant experience Administering Vanderbilt Door Access System Functions as SharePoint Administrator

  • Proficient VMware vSphere

  • Experienced in Active Directory, Windows Server OS and MS Clustering Services

  • Experienced in Qless and InFlight software implementation or equivalent systems


Commensurate with experience and qualifications.


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


Visit, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates must provide a resume and cover letter.


January 13, 2017. Review of resumes will start on December 7, 2016


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Location: Queensborough CC

Job Title: Manager of Strategic Technology Implementation & Integration (IT Computer Systems Manager, Level 4) (Provisional)

Job ID: 15898

Full/Part Time: Full-Time

Regular/Temporary: Regular