CUNY Resident Student Aid Specialist (Financial Aid Specialist) in Staten Island, New York


The College of Staten Island (CSI) is one of 11 senior colleges of The City University of New York and the only public college on Staten Island. CSI offers over 80 undergraduate programs and an array of graduate programs including doctoral programs both on-site and in participation with the CUNY Graduate Center. The College enrolls approximately 14,000 students and employs over 2,000 faculty and staff. Located on a 204-acre park-like campus that is minutes away from the cultural treasures of Manhattan, the CSI campus is the largest collegiate site in NYC. Fourteen neo-Georgian-style buildings house 300 classrooms, laboratories, instructional spaces, and study lounges, as well as department, faculty, and program offices. CSI boasts an advanced, networked infrastructure and is developing a high performance computing center that will support technology-based research, teaching, and learning throughout CUNY.

The College's faculty, administration, and staff are committed to educational excellence as they instill in students an enduring love of learning and respect for pluralism and diversity. The College community recognizes its responsibility to strive for the common good, including an informed appreciation for the interdependence of all people, as well as providing students with the opportunities for successful future careers.

Reporting to the Financial Aid Director and the Vice President for Finance and Administration, the Resident Student Aid Specialist is responsible for the following with regard to CSI students residing in Dolphin Cove:

  • Serves as primary contact for Dolphin Cove residents for financial aid processing.

  • Serves as liaison between the offices of Financial Aid, Bursar, Dolphin Cove and Dolphin Card Services to ensure a seamless process is maintained.

  • Validates Title IV aid eligibility (Pell Grant, Direct Loan etc.).

  • In consultation with Bursar's office, determines TAP eligibility status, and reviews Title IV aid disbursements to ensure awards are fully disbursed.

  • Reviews and reconciles student eligibility with student payroll data.

  • Represents the Financial Aid Office at Dolphin Cove-related events; works with academic departments as well as Bursar, Registrar, Admissions and Information Technology offices to assure staff understand and implement financial aid processes correctly.

  • Assists in the development and evaluation of Admissions processes for prospective residents.

  • Provides students with Return of Title IV (R2T4) advisement.

  • Represents Financial Aid Office on CUNY and College committees.

  • Works closely with Enrollment Management offices as well as other departmental operations to determine aid eligibility.

  • Works in Dolphin Cove on scheduled days, including periodic evenings.


Bachelor's Degree and four years' related experience required.

Preferred (not required) qualifications include:

  • Excellent written and verbal communication skills as well as strong multi-tasking skills.

  • Knowledge of Microsoft Office Suite, with an emphasis on MS Access and MS Excel, PeopleSoft preferred.


Administers and supervises financial aid programs and operations.

  • Reviews contracts, disbursements, tuition and fees; validates student eligibility for various programs

  • Administers, monitors and troubleshoots CUNY financial aid systems as well as Federal and NY State systems in order to ensure integrity of student databases and timely and accurate delivery of funds

  • Assists CUNY staff, applicants, and students/families with advice on financial aid issues and eligibility

  • May review and reconcile student payroll processing

  • Represents the Financial Aid function at Admissions events; works with academic departments as well as Bursar, Registrar, Admissions and Computing offices to assure staff understand and implement financial aid processes correctly

  • Assists in the development and evaluation of Admissions processes

  • Prepares documentation, instructions, and materials in various media to support financial aid activities

  • Performs related duties as assigned.

Job Title Name: Financial Aid Specialist


Higher Education Assistant




Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


To apply, please go to; select "Employment", "Search Job Listings," "More Options to Search for CUNY Jobs," then enter the Job ID# in the "Job Opening ID" field. Cover letter, resume, 3 letters of recommendation and any additional supporting documents for candidacy must be submitted as one file.


November 17, 2016


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Location: College of Staten Island

Job Title: Resident Student Aid Specialist (Financial Aid Specialist)

Job ID: 15717

Full/Part Time: Full-Time

Regular/Temporary: Regular