Job Information

CUNY Academic College Discovery Student Support Specialist - 400083 in Bronx, New York

Academic College Discovery Student Support Specialist - 400083

Job ID



Bronx Community College

Full/Part Time



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Provides educational programs, academic advice, and assistance to College Discovery students College Discovery is a higher education opportunity program established at CUNY’s Community Colleges to provide comprehensive academic support to assist capable students who otherwise might not be able to attend college.

  • Provides advice and guidance to students covering academic, social, career, and related issues, making appropriate referrals as needed;

  • Determines areas of need and develops and teaches orientation programs, seminars, student workshops, and other activities

  • Develops interventions related to student academic status and success;

  • Reports on activities and outcomes; assisting with report-writing, and data collection;

  • Collaborates with academic and student support departments to ensure students are utilizing available services and programming

  • Performs related duties as assigned.


Bronx Community College/CUNY has an opening for a College Discovery Counselor. College Discovery is the City University’s higher education opportunity program, which provides comprehensive counseling and academic support services for eligible students.

College Discovery Counselors are key members of the Program’s faculty and staff that are responsible for providing comprehensive advisement and counseling services to help ensure the academic success of students enrolled in the Program. Counselors report directly to the Director of College Discovery and maintain a collaborative relationship with other counseling and student support services offices within the Department and the College.

  • Provide various counseling services including orientation, registration, academic advisement educational counseling, career and transfer assistance

  • Monitor student performance and schedule appointments as indicated

  • Monitor and manage the completion of counseling assessments and interventions for probation and at-risk students

  • Provide consultation services to instructional and administrative staff regarding students:

  • Consult with and maintain liaison with classroom instructors and monitor student progress

  • Work jointly with program counselors and instructional staff in achieving program goals

  • Collaborate with the College Discovery Academic Support Coordinator to identify students’ academic needs, track and monitor utilization of services, and facilitate students’ success

  • Coordinate the College Discovery Developmental Education Center “DEC” College Success workshops and group counseling activities to help address socio-economic factors that impact students’ success, including Work and Family, Domestic Violence, Health and Wellness, Homelessness, Parenting (or single mothers), and Substance Use,for example

  • Develop academic interventions and other initiatives to help improve students’ academic performance and Program outcomes such as pass rates for the basic skills tests and overall rate of progress, including accumulated degree credits and grade point averages

  • Implement crisis intervention protocol, including referrals, in emergency situations

  • Present at local and national conferences

  • Participate in academic program development, program research activities and the preparation of reports

  • Serve on College and University committees

  • Serve on the CUNY-wide SEEK/CD Council of Counseling Coordinators meetings

  • Perform other duties, as assigned by the Director, including but not limited to the following:

  • Coordinate the student eligibility document verification process

  • Maintain counseling records and assist with program assessment and evaluation activities

  • Assist with identifying college work study students and peer advisors

  • Monitor the college work study staffs’ hourly allocations and prepare timesheets

  • Oversee the coordination of the activities and events for the Program


A Master’s degree in an appropriate discipline (e.g., counseling, guidance, social work, or psychology) and two years’ related experience.


Master’s degree in counseling, education, psychology or related discipline is required. A minimum of five years’ experience working with a diverse, multicultural student population in an urban education setting, proficiency using database technology and excellent interpersonal skills are required. Applicants should be available to work evenings and weekends, as needed. Additional preferred qualifications include:

  • Experience in individual and small group instruction

  • Teaching experience particularly a freshmen seminar or student success

  • Write grant proposals and acquire funding to assist with the development of new programs and services

  • Experience with student transition and/or retention programs

  • Knowledge of assessment

  • Excellent written and oral communication skills

  • Competence in a range of computer applications (e.g. internet research, MS Office, social media and student registration systems)

  • PeopleSoft experience preferred


Higher Education Assistant




Starting salary commensurate with education and experience:$64,649 - $68,004.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


Applicants must apply online by accessing the CUNY website at and navigating to the following links: “Employment”, “Search for job listings”, Job ID #27193. Please attach resume, cover letter, and the names, address, and telephone numbers of three professional references. Please do not include any other documentation.


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.