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CUNY Enrollment Registrar Coordinator in Bronx, New York

Job Title: Enrollment Registrar Coordinator

Job ID: 21632

Location: Lehman College

Full/Part Time: Full-Time

Regular/Temporary: Regular

POSITION DETAILS

Lehman College, CUNY seeks an Enrollment Registrar Coordinator. Reporting to the Associate Registrar, the candidate will assist with daily administration of the One-Stop Center.

This position requires thorough knowledge of the enrollment processes in CUNYfirst for all active students, alumni and special programs. This individual will be part of the transfer students’ enrollment process. During this time, the candidate will provide support to students and others on how to enroll in CUNYfirst and how to access their audits and the Student Educational Planner (SEP) in DegreeWorks.

In addition, the candidate will be processing approved iDeclare requests in CUNYfirst as well as remove the major holds from students’ records to secure a seamless registration for them.

The candidate should possess the following skill sets to manage the daily activities at the One-Stop:

  • On a daily basis, ensure staff is in place at the front counter.

  • Triage, if required, any issues which arise at the counter.

  • Train new support staff on counter customer service activities.

  • Ensure all resources (trifolds, forms, counter and copier supplies), as well as the student terminals are maintained.

  • Assist with creating and maintaining all degree maps.

  • Assist the Master Scriber with the Student Educational Planner (SEP) configuration.

  • Serve as a supporting role to the Graduation Specialists Team.

  • Provide navigational guidance to students on how to enroll in CUNYfirst and access their audits in DegreeWorks.

  • Collaborate with Financial Aid to provide Federal Work Study student coverage and supervision.

QUALIFICATIONS

Bachelor's Degree required. Knowledge of the CUNYfirst enrollment processes and DegreeWorks preferred.

CUNY TITLE OVERVIEW

Provides operational support for registration operations.

  • Provides advice on academic and administrative registration requirements

  • Interprets and communicates academic, registration and enrollment policies and procedures

  • Assists with registration and provides information to prospective and enrolled students in registration and records-related areas

  • Complies, generates, and updates various reports, catalogs, and inventories

  • Maintains compliance with established record release procedures, including the Family Education Rights and Privacy Act (FERPA)

  • Collaborates with College and University offices to address inquires and concerns and resolve student registration and record problems

  • May participate in activities related to course scheduling and maintaining course databases

  • May monitor and revise the content of web pages and other communication materials

  • Performs related duties as assigned.

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for

this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates must attach a resume, cover letter, and three professional references (name, title,

organization, and contact information).

For technical issues:

Contact the service desk by email: service.desk@cuny.edu. If you can, provide screenshots. Please

do not provide your User Account password; it is not needed to investigate any issue.

For other questions:

For questions about the content of any job posting, please contact the Human Resources department:

Recruiting@lehman.cuny.edu.

CLOSING DATE

January 31, 2020

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

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