Job Information

CUNY Academic ASAP Advising Manager (Associate Director) - ASAP in Brooklyn, New York

Job Title: Academic ASAP Advising Manager (Associate Director) - ASAP

Job ID: 20522

Location: NYC College of Technology

Full/Part Time: Full-Time

Regular/Temporary: Regular


New York City College of Technology (City Tech) of the City University of New York (CUNY) is a comprehensive college of over 17,000 students in downtown Brooklyn, offering associate and baccalaureate degree in technology and health related degree programs, other career-oriented degrees and liberal arts transfer degrees in its Schools of Arts and Sciences, Technology and Design, and Professional Studies.We are the largest public college of technology in New York State and exceptional in that we go beyond traditional class offerings to create a high-tech, hands-on educational experience for our students, to prepare them for a rapidly changing world. For the last five years City Tech has been among the leaders in the diversity of the students it serves among all Comprehensive Colleges/Bachelor’s (North) in the annual survey by U.S. News and World Report. Students and faculty are from more than 120 countries and speak more than 85 languages, with many students the first in their families to attend college.

Accelerated Study in Associated Programs (ASAP) helps students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and monthly MetroCards for all students. Further information is available at

Reporting to the ASAP Director, the Associate Director (ASAP Advising Manager) supervises the work of the ASAP advisement team at their campus, coordinates advisement programming and other special student activities, and assists the ASAP Director in key program administrative areas.

In addition to the CUNY Title Overview, duties include but are not limited to:

  • Supervising ASAP advisors in delivery of comprehensive support services to ASAP students

  • Overseeing timely entry of student enrollment and program contact tracking data into the ASAP database

  • Monitoring and assessing data reports on a regular basis with advisors for accuracy to ensure movement towards ASAP success benchmarks and to determine student support needs

  • Overseeing ongoing training and professional development for ASAP advisement staff

  • Monitoring, disseminating, and ensuring compliance with changes in college advisement procedures and academic policies

  • Supervising planning and implementation of ASAP summer programming, including summer course taking, workshops, and the ASAP summer institute and other special student activities

  • Assisting the ASAP Director with required reporting and collaboration with other college units

  • Performing related duties as assigned



Bachelor's degree in an appropriate discipline and six years related experience.


  • Master’s degree in an appropriate discipline

  • Strong academic advisement skills, preferably within a cohort environment

  • Experience with student caseload management

  • Strong understanding of the needs and challenges facing students from diverse backgrounds

  • Understanding of student and academic data management and utilization

  • Demonstrated ability to work independently and as part of a team, within the department and with faculty and other administrators

  • Experience supervising and leading staff

  • Strong organization, project management, communication, and facilitation skills

  • Ability to maintain accurate and detailed records of student activities

  • Understanding of Financial Aid implications on advisement

  • Experience or familiarity with STEM-related programs

  • Understanding of Student Development Theory and its application

  • Excellent written and oral communication skills

  • Computer skills, particularly Microsoft Office (Access and Excel); and aptitude to learn new systems as needed

  • Willingness to work evenings and weekends as needed


Manages the development and operations of academic counseling services.

  • Develops and coordinates campus efforts to provide a comprehensive academic advisement model and protocol; assists with strategic planning

  • Supervises an academic advisement center; oversees counseling activities to provide consistently reliable information to students

  • Works with academic departments to develop faculty advisement components

  • Collaborates with other campus offices to provide smooth and coordinated access to academic counseling services in order to enhance student performance and retention

  • Develops workshops and other training to utilize advising technologies

  • Oversees the development of advisement brochures and sample study programs

  • Assesses academic counseling activities by tracking student progress and evaluating advisement system; recommends enhancements

  • Organizes and facilitates ongoing training on use of advising technologies

  • May manage professional and clerical staff; may monitor unit budget

  • Performs related duties as assigned.

Job Title Name: Academic Advising Manager


Higher Education Associate




Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


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Applications will be accepted until the position is filled. Review of resumes may begin on or after May 10, 2019


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.