Job Information

CUNY Academic ASAP Advising Manager in Brooklyn, New York

Job Title: Academic ASAP Advising Manager

Job ID: 21625

Location: Kingsborough Community College

Regular/Temporary: Regular


Kingsborough Community College was founded in 1963 and is one of 23 campuses of the City University of New York (CUNY) system and offers liberal arts education, as well as career training programs. Kingsborough has been named one of the leading community colleges in the country by the Aspen Institute College Excellence Program. It has also earned national recognition for its creative and effective use of learning communities, for the large number of degrees it confers, for the high percentage of graduates who continue their studies, and for the innovative programs that draw thousands of non-traditional students to its campus every year.

Kingsborough serves a widely diverse population of approximately 14,000 students. Approximately 70% of Kingsborough’s students are enrolled in a liberal arts or science degree program; the remainder pursue degrees in more specialized, career-oriented programs such as business, communications, criminal justice, culinary arts, nursing and allied health careers, information technology, journalism, maritime technology, tourism and hospitality, and the visual arts. The college takes pride in its many support programs that enhance student success. All students are offered individual, personal and academic counseling; workshops to improve basic skills; and career planning and placement. Students enjoy the accessibility of Kingsborough faculty and administrators.

The Accelerated Study in Associate Programs (ASAP) at Kingsborough serves approximately 2400 students across most majors. Consisting of nearly 30 full-time and more than 20 part-time staff members, it is a comprehensive service area that strategically interacts with areas across the campus to ensure student momentum toward degree completion and preparation for success post-graduation.

  • Manages a team of professional academic advisors and oversees advisement and delivery of comprehensive support services to ASAP students.

  • Creates semester block programing and manages and schedules all other academic support activities such as the ASAP seminars and advising workshops.

  • Coordinates the program’s registration operations and develops registration and enrollment initiatives.

  • Provides guidance and oversight for the following Initiatives: ASAP LEADS: Learning, Engagement, Advisement, Development, and STEM, ASAP Peer Mentor Program, STEM Connect, and transfer planning.

  • Manages the administrative, operational, data analysis, and assessment aspects of the program’s textbook initiative.

  • Maintains a comprehensive database of ASAP students to manage program enrollment, engagement, retention, and attrition.

  • Manages ongoing training and professional development for ASAP advisement staff.

  • Collaborates with other campus units to strengthen the support services offering and access for ASAP students.

  • Oversees advising tracking and data input to ensure timely input and delivery of services.

  • Collaborates with the Director and other Associate Directors to strategize and define annual objectives including advising learning outcomes, retention, and program evaluation.

  • Assists with the development and implementation of academic programming, support services, and co-curricular opportunities.

  • May advise a limited number of students.


Bachelor's degree (Master's preferred) in an appropriate discipline and six years related experience.

The preferred candidate will have:

  • Strong understanding of the needs and challenges facing students from diverse urban backgrounds.

  • Demonstrated ability to work independently and as part of a team, within the department and with faculty and other administrators.

  • Strong organization, project management, communication, and facilitation skills.

  • Ability to maintain accurate and detailed records of student activities.

  • Computer skills, particularly Microsoft Office Suite, and aptitude to learn new systems as needed.


  • Experience with student advisement and caseload management strongly desirable.

  • Understanding of advisement implications on financial aid.

  • Experience developing and implementing academic support programs and collaborating with cross-functional teams.

  • Experience managing a multi-faceted, fast paced, time-sensitive, and demanding student-focused and responsive operation serving both internal and external constituents.

  • Experience supervising or leading professional staff.

  • Strong verbal and interpersonal communications skills to work and interact effectively, collaboratively, and cooperatively with a diverse community of students, faculty, staff and external constituents in a large centralized public university system.

  • Familiarity with engagement, retention, and student development theory.

  • Detail oriented with strong analytical, evaluation, research, writing and editing skills.

  • Presentation, negotiation, conflict management, mediation, and facilitation skills.

  • Willingness to work evenings and weekends as needed.


Accelerated Study in Associate Programs (ASAP) helps students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and MetroCards for all students. Further information is available at

Reporting to the ASAP Director, the ASAP Advising Manager supervises the work of the ASAP advisement team at their campus, coordinates advisement programming and other special student activities, and assists the ASAP Director in key program administrative areas.

  • Supervises ASAP advisors in delivery of comprehensive support services to ASAP students

  • Oversees timely entry of student enrollment and program contact tracking data into the ASAP database

  • Monitors and assesses data reports on a regular basis with advisors for accuracy to ensure movement towards ASAP success benchmarks and to determine student support needs

  • Oversees ongoing training and professional development for ASAP advisement staff

  • Monitors, disseminates, and ensures compliance with changes in college advisement procedures and academic policies

  • Supervises planning and implementation of ASAP summer programming, including summer course taking, workshops, and the ASAP summer institute and other special student activities

  • Assists the ASAP Director with required reporting and collaboration with other college units

  • Performs related duties as assigned.


Higher Education Associate




$71,723 - $87,495

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


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Candidates should provide a resume and cover letter.


January 31, 2020


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.