CUNY Academic Student Support Program Specialist - Math Start in Brooklyn, New York


New York City College of Technology (City Tech) is seeking an Academic Student Support Program Specialist for Math Start. This position requires occasional evening hours.

The CUNY Office of Academic Affairs, all seven CUNY community colleges, Medgar Evers, the College of Staten Island, and New York City College of Technology work collaboratively to provide students with an innovative approach to developmental math education. Math Start, based on the CUNY Start Math curriculum and advisement model, is recognized for its carefully designed curriculum and pedagogy, ongoing professional development, and supportive approach to student development. Math Start is an intensive 8-week program for incoming CUNY students who want to increase their math proficiency before starting credit-bearing classes. Math Start enrolls students who have been accepted to CUNY, but have not passed the math sections of the CUNY Assessment Tests.

Reporting to the ASAP Director, the Math Start Student Support Program Specialist conducts comprehensive individual and group student orientations, information sessions and interviews, academic advising, performance feedback sessions and conferences, skills development seminars, workshops, recruitment/outreach, new student orientation and other activities to enable successful program enrollment, completion, college transition and matriculation. Reporting to the ASAP Director, the Student Support Program Specialist may work with a set group of students to cultivate and oversee their educational and advisement plans.

Other duties will include but are not limited to the following:

  • Provide academic and college success advice; skill improvement, college readiness, and survival strategies; general guidance, coaching, mentoring, and career exploration support.

  • Monitor, evaluate, document, and report on students’ academic participation and progress, ensure compliance with guidelines, and manage records and files.

  • Advocate for students, intervene with appropriate program support services and referrals to faculty, campus learning resources and/or University student development services.

  • Deliver program curricula and create training manuals and educational support materials.

  • Coordinate regular team meetings with faculty, academic and administrative staff, and actively participate in campus and University meetings and training activities.

  • Participate in executing the program’s daily operations and logistics.

  • Analyze program data, assist with evaluating goals, and develop measurement criteria to perform student learning outcomes assessments and create utilization reports.

  • Collaborate with ASAP on recruitment and programming efforts

  • May supervise and train full/part-time professional, academic, and/or office support staff.

QUALIFICATIONS Bachelor's degree and four years' related experience required.


Bachelor's degree and four years' related experience required.

PREFERRED QUALIFICATIONS: Successful candidates will have the following professional and business core competencies:

  • Demonstrated experience in academic advising, career advising, and/or student development with diverse student populations, particularly under-prepared high school or college students in an educational setting or college prep program

  • Facilitation experience in adult or developmental education and using a holistic and strengths-based approach to student development

  • Knowledge of learning strategies, accommodations, and accessibility services

  • Strong presentation, verbal, and interpersonal communication skills to successfully work with and present to diverse learners and audiences

  • Experience working with linguistically, culturally, and academically diverse students

  • Strong work ethic, c and personal integrity, and ability to work with the utmost professionalism, discretion, and confidentiality

  • Detail oriented with strong organizational, writing, proofreading, and editing skills with solid analytical, evaluative, and research skills

  • Ability to work well in a time-sensitive, dynamic, student centered and responsive office

  • Experience working in collaborative settings

  • Computer proficiency using standard office software programs/applications


Provides educational development activities supporting a targeted academic program.

  • Assists in developing and preparing program offerings, curricula, guidelines, and related communications

  • Promotes program and advises students and College stakeholders on services, policies, and procedures

  • Advises faculty, counselors, tutors, administrators and others on program goals, activities, and best practices

  • Provides student services such as workshops, seminars, and advising sessions

  • Coordinates efforts of faculty, staff, and other service providers to monitor and assess utilization, student progress, and program effectiveness

  • Performs related duties as assigned.


Higher Education Assistant




Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

Salary range: $47,340 to $58,555


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Candidates considered until position filled.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job Title: Academic Student Support Program Specialist - Math Start

Job ID: 19945

Location: NYC College of Technology

Full/Part Time: Full-Time

Regular/Temporary: Regular