Job Information

CUNY ASAP Student Retention and Engagement Coordinator in Brooklyn, New York

Job Title: ASAP Student Retention and Engagement Coordinator

Job ID: 22165

Location: NYC College of Technology

Regular/Temporary: Regular


New York City College of Technology (City Tech) of the City University of New York (CUNY) is a comprehensive college of over 17,000 students in downtown Brooklyn, offering associate and baccalaureate degrees in technology and health related degree programs, other career-oriented degrees and liberal arts transfer degrees in its Schools of Arts and Sciences, Technology and Design, and Professional Studies. We are the largest public college of technology in New York State and exceptional in that we go beyond traditional class offerings to create a high-tech, hands-on educational experience for our students, to prepare them for a rapidly changing world. For the last five years, City Tech has been among the leaders in the diversity of the students it serves among all Comprehensive Colleges/Bachelor’s (North) in the annual survey by U.S. News and World Report. Students and faculty are from more than 120 countries and speak more than 85 languages, with many students the first in their families to attend college.

CUNY’s Accelerated Study in Associate Programs (ASAP) is an academic program offered at nine CUNY colleges. ASAP helps students to stay on track and graduate by providing a range of financial, academic, and personal supports, including personalized advisement, career counseling, tutoring, waivers for tuition and additional financial assistance to cover the cost of textbooks. At City Tech, ASAP serves approximately 1300 students across 32 associate programs, concentrating primarily on STEAM majors. Consisting of 16 full-time staff members, the ASAP team at City Tech provides holistic and comprehensive services to its students and work with departments across campus to support student engagement and retention thus ensuring timely degree completion and post-graduation success.

Reporting to the Associate Director of Recruitment and Retention, the ASAP Student Retention and Engagement Coordinator will in addition to the CUNY Title, provide analytic support to the Associate Director and Recruitment Specialist, who will be designing a comprehensive student retention and engagement plan for specific ASAP cohorts and the general ASAP student population. The successful candidate will perform duties including but not limited to:


  • Collaborate with the Associate Director of Recruitment and Retention by providing reports, statistics, and other analytic support relating to the program's annual objectives

  • Assist with coordinating, executing, and conducting workshops, events, and other programing to help retain and engage students in the program

  • Coordinate educational programing with ASAP alumni with the primary focus on retaining and engaging current students

  • Assist the Associate Director in the coordination of the Skills for Success initiative (an initiative designed to provide extra support to students who are on academic probation and alert)

  • In addition to group meetings, meet individually with Skills for Success (S4S) participants

  • Work with advisors and career specialist to help students develop a realistic academic and career plan

  • Monitor S4S participants and provide progress reports and updates to immediate supervisor, program director, Central Office and general ASAP team

  • Assist students with navigating the Federal Title IV Financial and Eligibility Appeals process

  • Serve as liaison to internal and external stakeholders including, faculty, campus wide departments, particularly Counseling, Student Life, and Alumni

  • Inform and, if necessary, refer students to other internal, external and institutional resources as it relates to academic and personal problems that require intervention from other professionals

  • Maintain communication with students, faculty, ASAP staff and other stakeholders to best support students

  • May assist the Recruitment Specialist with various aspects of recruiting


Bachelor's degree required.


Accelerated Study in Associate Programs (ASAP) helps students earn their college degree as quickly as possible by removing the financial, academic, and personal obstacles that many students confront. Key ASAP program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and MetroCards for all students. Further information is available at

The ASAP Program Coordinator provides basic operational and analytical support related to a College's ASAP program.

  • Monitors and maintains student enrollment and information databases; collects and maintains statistical data

  • Prepares reports and surveys using student information and enrollment data

  • Collects information to evaluate program/event success and reports results

  • Serves as liaison to various College offices to ensure smooth operations and verification of student information

  • Creates and distributes marketing and promotional and event materials for ASAP programming

  • Assists with the coordination and execution of student activities, workshops, meetings and special events

  • Performs related duties as assigned


Assistant to HEO




Salary range: $45,003-$51,161.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


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Candidates should provide a resume and cover letter.


Open until filled with review of resumes to begin on or after March 17, 2021.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.