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CUNY Associate Director (HEA) - Financial Aid Compliance & Processing in Brooklyn, New York

Associate Director (HEA) - Financial Aid Compliance & Processing

Job ID



NYC College of Technology

Full/Part Time




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New York City College of Technology (City Tech) of the City University of New York (CUNY) is a comprehensive college in downtown Brooklyn, offering associate and baccalaureate degrees. We are the largest public college of technology in New York State. City Tech is an exceptional college that goes beyond traditional class offerings to create a high-tech, hands-on educational experience for its students to prepare them for rapidly changing professions in a rapidly changing world.

Reporting to the Director of Financial Aid, the Associate Director of Financial Aid is the main compliance contact person regarding application and verification, cash management and disbursement. This individual manages the processing of federal financial aid information (Institutional Student Information Records, or ISIRs) and record retention procedures for student documentation; and oversees the awarding, certification, payment, and reconciliation of federal financial aid programs (Pell, SEOG, Grants, Scholarships), NYC Vallone Scholarship, CUSTA, and other grants.

The Associate Director will work closely with the financial aid staff (advisors and program coordinators) in troubleshooting and resolving systems-related problems, and collaborate with the Financial Aid Director in coordinating personnel and resources. Flexible scheduling with availability to work evenings and weekends when needed is expected.

Responsibilities of the position include:

  • Manage the processing of students’ ISIR, including corrections and verifications, and oversee staff responsible for accurate and timely data entry. This includes training the financial aid staff in the processing, disbursement, reconciliation, and maintenance of ISIR records, as well as developing and implementing procedures, reports, and queries to facilitate these actions for federal and other aid programs.

  • Serve as chief compliance contact for application, verification and record retention procedures.

  • Manage the awarding, disbursement, and reconciliation of Federal student aid and NYC Vallone Scholarship and CUSTA.

  • Assist with yearly financial aid audit reporting, reconciliation of various financial aid reports for the Department of Education, and the scheduling of the financial aid annual disbursement calendar.

  • Oversee communications regarding CUNYfirst checklist items and reconciliation reports.

  • Assist in the yearly review of financial aid configurations and testing.

  • Consult on behalf of the financial aid staff and the college community on student financial aid systems, processing, and disbursements, and make recommendations regarding management tools, maintenance, record keeping, and related changes and processes.

  • Represent the financial aid office at various student financial aid meetings within the college and throughout the University.

  • Oversee the financial aid operations in the absence of the Director, if needed.

  • All other related duties as assigned.



­Bachelor's Degree and six years' related experience required.


  • Comprehensive knowledge of federal student aid programs and regulations;

  • Excellent customer service, management, planning, and organizational skills;

  • Experience and functional knowledge with administering federal student aid programs;

  • Operational familiarity with PeopleSoft (CUNYfirst) as it relates to financial aid procedures and reporting.


Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.


Plans, develops and implements financial aid policies and processes in accordance with Federal, State and University standards.

  • Manages financial aid activities and represents the office at on-campus and off-campus meetings and forums

  • Manages day-to day administrative and systems operations for optimal efficiency and customer service; manages special processes such as Return of Title IV Aid

  • Provides comprehensive financial counseling to parents and students

  • Implements all necessary processes to support financial aid application, awarding and delivery cycles

  • Oversees the coordination of financial aid activities with those of other College and University offices

  • Implements and maintains web based services

  • Performs related duties as assigned.

Job Title Name: Financial Aid Manager


Higher Education Associate




$90,375 - $104,057. Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


Health Plan Coverage for Employees Hired on or after October 1, 2022 City of New York employees and employees of Participating Employers and their eligible dependents hired on or after October 1, 2022 will only be eligible to enroll in the EmblemHealth HIP HMO Preferred Plan and must remain in the HIP HMO Preferred Plan for the first year (365 days) of employment.

After 365 days of employment, the employee will have the option of either remaining in the HIP HMO Preferred Plan or selecting a different health plan within 30 days before the end of the 365th day period. If a new health plan is selected, the new plan will be effective on the 366th day.

Only after the 365th day can the employee participate in any Annual Fall Transfer Period. An employee who needs to request an exemption from the required enrollment in the HIP HMO Preferred Plan can do so by submitting a HIP HMO Opt-Out Request Form to EmblemHealth. An employee, or eligible dependent, must meet certain criteria and the request must be approved by EmblemHealth before the exemption is granted. The HIP HMO Opt-Out Request Form and HIP service area are available on the EmblemHealth website.


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Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information).


Open until filled, with review of resumes to begin on or after March 17, 2023.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.