Job Information

CUNY Associate Director of Financial Aid Processing & Payments in Brooklyn, New York

Job Title: Associate Director of Financial Aid Processing & Payments

Job ID: 22508

Location: NYC College of Technology

Regular/Temporary: Regular


New York City College of Technology (City Tech) of the City University of New York (CUNY) is a comprehensive college of over 17,000 students in downtown Brooklyn, offering associate and baccalaureate degrees in technology and health related degree programs, other career-oriented degrees and liberal arts transfer degrees in its Schools of Arts and Sciences, Technology and Design, and Professional Studies. We are the largest public college of technology in New York State and exceptional in that we go beyond traditional class offerings to create a high-tech, hands-on educational experience for our students, to prepare them for a rapidly changing world. For the last five years, City Tech has been among the leaders in the diversity of the students it serves among all Comprehensive Colleges/Bachelor’s (North) in the annual survey by U.S. News and World Report. Students and faculty are from more than 120 countries and speak more than 85 languages, with many students the first in their families to attend college.

The Office of Financial Aid at New York City College of Technology, CUNY, seeks a 13.3b-track Associate Director of Financial Aid Processing & Payments. The Associate Director oversees the processing of Federal financial aid information (correcting and updating ISIRs) and record retention of documents collected from students; oversees the awarding, certification, payments, and reconciliation of Federal financial aid programs, NYC Vallone Scholarship, CUSTA, and other grants. The Associate Director works closely with the financial aid staff (advisors and program coordinators) in troubleshooting and resolving systems related problems and works closely with the Financial Aid Director in coordinating personnel and resources.

Reporting to the Director of Financial Aid, the Associate Director will:

  • Manage the processing of students’ ISIR including corrections and verifications.

  • Manage the awarding and disbursements of Federal student aid, NYC Vallone Scholarship, and CUSTA.

  • Oversee the reconciliations of Federal student aid programs, NYC Vallone Scholarship, and CUSTA.

  • Assist in the yearly audits for federal financial aid and other audits, and oversee record retention of financial aid files.

  • Oversee the communications and checklists items (ISIR, disbursement, history, reconciliation.)

  • Develop and implement procedures, reports, and queries to facilitate the processing, of ISIRs, the disbursement and reconciliation of Federal and other aid programs, and train financial aid staff in the processing, disbursement, reconciliation, and maintenance of ISIR records including verification.

  • Assist in the scheduling of the financial aid yearly disbursement calendar, and the yearly review of financial aid configurations and testing.

  • Represent the financial aid office at various student financial aid meetings within the college and throughout the University.

  • Support the financial aid staff and the college community by acting in a consultant role with regards to student financial aid systems, processing and disbursements. Recommend financial aid systems, maintenance, record keeping, and related changes and processes.

  • Reconcile various financial aid reports for the Department of Education.

  • Oversee the financial aid operations in the absence of the Director, on a temporary basis as needed.

  • Other responsibilities as required.


­Bachelor's Degree and six years' related experience required.

The successful candidate will have comprehensive knowledge of Federal student aid programs and regulations; excellent customer service, management, planning, and organizational skills, experience and functional knowledge with administering Federal student aid programs, and have functional knowledge of PeopleSoft (CUNYfirst) as it relates to the processing payment of financial aid.

Must be available to work evenings or weekends if needed.


Plans, develops and implements financial aid policies and processes in accordance with Federal, State and University standards.

  • Manages financial aid activities and represents the office at on-campus and off-campus meetings and forums

  • Manages day-to day administrative and systems operations for optimal efficiency and customer service; manages special processes such as Return of Title IV Aid

  • Provides comprehensive financial counseling to parents and students

  • Implements all necessary processes to support financial aid application, awarding and delivery cycles

  • Oversees the coordination of financial aid activities with those of other College and University offices

  • Implements and maintains web based services

  • Performs related duties as assigned.

Job Title Name: Financial Aid Manager


Higher Education Associate




Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


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Candidates should provide a resume and cover letter.


Open until filled with review of resumes to begin on or after July 8, 2021.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.