CUNY Business Data and Reporting Analyst Level 3 or 4 (Provisional) in Brooklyn, New York


Under supervision, provides and/or oversees expert end-user support by proficiently and accurately inputting, auditing, and reporting on information in CUNYfirst (i.e., PeopleSoft). CUNYfirst is the City University of New York's Enterprise Resource Planning (ERP) Oracle/PeopleSoft system used to capture and maintain the University's student administration, human resources and finance functions.

This position differs from an Information Technology position in that an incumbent in an Information Technology position provides hardware support, software programming and networking, systems planning, and/or technological troubleshooting while a Business Data and Reporting Analyst is a highly skilled end-user of CUNYfirst. There are 4 levels of this title. Related duties may be assigned as needed.

Levels 1 and 2 are non-exempt from FLSA. Levels 3 and 4 are exempt from FLSA.

This job is in CUNY's Classified Civil Service. The full specification is available on our web site at


Business Data and Reporting Analyst


New York City College of Technology (City Tech) of the City University of New York (CUNY) is a comprehensive college of over 17,000 students in downtown Brooklyn, offering associate and baccalaureate degree in technology and health related degree programs, other career-oriented degrees and liberal arts transfer degrees in its Schools of Arts and Sciences, Technology and Design, and Professional Studies. We are the largest public college of technology in New York State and exceptional in that we go beyond traditional class offerings to create a high-tech, hands-on educational experience for our students, to prepare them for a rapidly changing world. For the last five years City Tech has been among the leaders in the diversity of the students it serves among all Comprehensive Colleges/Bachelor’s (North) in the annual survey by U.S. News and World Report. Students and faculty are from more than 120 countries and speak more than 85 languages, with many students the first in their families to attend college.

At the Office of Faculty and Staff Relations (OFSR), human resources management is our focus. OFSR works diligently to attract, sustain, and inspire excellence in our staff, administrators and faculty through the administration of personnel-related matters for the college. OFSR works collaboratively to support the objectives of New York City College of Technology, the designated college of technology of The City University of New York, by providing leader-ship in personnel administration, workforce development, and labor and employee relations in a timely, courteous, and professional manner.

We manage personnel actions relative to the teaching and non-teaching instructional staff, and handle all matters pertaining to our classified (civil service) staff. Our services include benefits and pension administration, time and leave management, professional development, and collaborating with the college's administrative and academic leadership to attract and recruit a talented and dedicated workforce.

Under supervision, the Business Data and Reporting Analyst provides and/or oversees expert end-user support by proficiently and accurately inputting, auditing, and reporting on information in CUNYfirst (i.e., PeopleSoft). CUNYfirst is the City University of New York's Enterprise Resource Planning (ERP) Oracle/PeopleSoft system used to capture and maintain various University functions, including human resources.

Reporting to the OFSR Executive Director, the Business Data and Reporting Analyst's duties will include the following:

  • Serve as the campus CUNYfirst user subject matter expert, and recommend changes to college processes to improve the efficiency and effectiveness in using CUNYfirst.

  • Generate bi-weekly reports from multiple data sources such as CUNYFirst/PeopleSoft and to review and analyze information for auditing purposes and data cleanup.

  • Manage the content of the OFSR webpage and the content of multiple electronic communication systems such as digital signage and listservs.

  • Assist in managing the administration of CUNYfirst including assigned security roles for HR data access.

  • Prepare and oversee formal campus CUNYfirst user training when needed.

  • Review source documents for completeness and accuracy; resolve and correct errors or inconsistencies.

  • Coordinate and manage the conversion of legacy systems to new systems including data cleaning and archiving.

  • Create query reports and internal data audits, including yearly reports for IPEDS.

  • Work collaboratively with OFSR team, Evening and Summer Session (Adjunct) Office, Payroll, and other campus offices in resolving personnel data issues.

  • Troubleshoot various issues that arise in CUNYfirst, and report problems with office equipment, computers and software to the helpdesk and/or vendors and follow-up as needed.

  • Maintain data integrity by working closely with OFSR staff and other offices to ensure accurate entries

  • Assist with upload of Mass Reappointment activities for HEO Title Series during key periods in the academic and fiscal year.

  • Provide support for Talent Acquisition Module in CUNYfirst and assist with posting vacant positions on TAM.

  • Perform other duties as assigned.


All Levels

  • Possession of a High School Diploma or GED.

  • Demonstrated English language proficiency, including the ability to speak, read, write, and understand English well enough to meet minimally acceptable performance standards set for the job tasks.

  • One (1) year of related full-time experience utilizing PeopleSoft computer software technology. CUNY considers full-time experience to be 35 hours per week. Experience that is less than full-time and more than 20 hours per week can be prorated at 50% (e.g., two month's related work experience at 20-35 hours per week equate to one month's full-time related work experience.)

This title has four levels. To qualify for Levels 2 - 4, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required. The full specification is available on our web site at


Preferred Qualifications:

  • Bachelor’s Degree

  • Proficiency with Oracle database.

  • Experience working in higher education or public/nonprofit sector.

  • Strong communication and presentation skills.

  • Ability to troubleshoot and solve technical issues.


New Hire: Level 3 - $59,013* Level 4 - $73,285*

Incumbent: Level 3 - $66,710 Level 4 - $82,813

*This amount reflects a 13% salary suppression in effect for the first 24 months of employment.


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


Visit, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates should provide a resume and cover letter.


Open until filled with review of applications to begin on April 30, 2018.


CUNY Job Posting: Information Technology/Technical


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job Title: Business Data and Reporting Analyst Level 3 or 4 (Provisional)

Job ID: 18614

Location: NYC College of Technology

Regular/Temporary: Regular