Job Information

CUNY Deputy Chief Information Officer (Computer Systems Manager Level 6) in Brooklyn, New York

Deputy Chief Information Officer (Computer Systems Manager Level 6)

Job ID



NYC College of Technology

Full/Part Time




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I.T. Computer Systems Managers manage and direct an Information Technology area at a College or University level. They set policies and procedures, direct technical staff, and maintain responsibility for administrative as well as technical issues within their assigned area(s) of responsibility. They may manage major and/or large, complex information systems activities and/or manage a unit or group.

This job is in CUNY's Classified Managerial Service. The full specification is available on our web site at


Computer Systems Manager




New York City College of Technology (City Tech) of the City University of New York (CUNY) is a comprehensive college in downtown Brooklyn which offers 60 associate and baccalaureate degrees. The Office of Computing Information Services welcomes applications for a full-time Director of Information Security & Systems - Deputy Chief Information Officer (DCIO) position at the rank of Computer Systems Manager Level 6. This position will be in Provisional status.

Reporting to the Chief Information Officer/Assistant Vice President of IT (CIO/AVP), the DCIO will be responsible for overseeing the daily operations and strategic projects of one or more IT units towards advancing the educational mission of the College. The DCIO is a trusted and experienced advisor to the CIO/AVP and serves as a senior leader in the IT organization, participating in strategic planning, outcomes planning and assessment and other operational management functions such as in the areas of infrastructure, telecommunications, web/application development, database management, disaster recovery, information security, service desk, classroom technology support, business intelligence and multimedia services. The DCIO will implement best practices in a matrix environment to ensure the progress of campus priorities which are increasingly dependent on the effective and efficient integration of technology across all divisional and departmental objectives. The DCIO will support the CIO/AVP on both Campus and CUNY initiatives and will serve as the primary decision maker in the absence of the CIO/AVP. They will be expected to provide leadership, supervision, mentoring and performance appraisals of full-time and part-time staff. They will coordinate projects with external constituents such as vendors and contractors including the development of Statements of Work/RFPs, reviewing vendor submissions, managing budgets and overall quality control.

The DCIO will be expected to provide particular attention to the College’s Cyber Security Resiliency and lead the Information Security & Infrastructure team in establishing and executing an IT Cyber Resiliency Plan. The DCIO will act as ‘Analyst-in-chief’ relating to information security-related activities, including but not limited to incident response, security plans for vulnerabilities, prioritizing security strategies, analyzing reports generated by threat monitoring systems and conducting vulnerability testing. This position also will be required to successfully communicate with managerial staff from other departments, to help ensure all follow information security policies and procedures, and to keep abreast of the current information security landscape of the organization.

Other duties:

  • Review and draft IT Policies and Procedures, for consideration and implementation by the CIO/AVP.

  • Review campus-wide assessment of cyber security risks and establish mitigation efforts and awareness campaigns

  • Coordinate with other campus directors, managers, and supervisors to review operations, and recommend opportunities for improvement and monitor progress.

  • Develop formalized project plans using industry standard solutions to better coordinate and manage IT projects.

  • Assist the CIO/AVP in developing annual and long-term plans and associated budgets while coordinating with the Budget and Procurement offices for purchase needs.

  • Evaluate existing business practices in consultation with various campus units and propose solutions to assist with improving efficiencies through innovative approaches.

  • Lead the IT Information Security & Infrastructure teams to create and execute Cyber Security Efforts on campus.

  • Participate in regular meetings with staff as well as with IT management to review status, performance and other topics as required.

  • Liaise with key technology teams at CUNY CIS and other campuses.

  • Perform hands-on tasks when required.

  • Participate on campus and CUNY committees.

  • Participate in various compliance, discovery and audit activities pertaining to IT or the campus.

  • Serve as the Project Manager on numerous simultaneous projects while managing expectations and setting high standards for project delivery.


  1. Six (6) years of progressively responsible full-time paid information systems technology experience, at least 18 months of which shall have been in an administrative or managerial capacity in the areas of computer applications programming, systems programming, information systems development, data telecommunications, data base administration or a closely related area.

  2. Education at an accredited College or University may be substituted for the general information systems technology experience at the rate of one year of college for 6 months of experience up to a maximum of 4 years of college for 2 years of experience. In addition a Master's degree in computer science or a closely related field from an accredited college or university may be substituted for an additional year of the general information systems technology experience. However, all candidates must possess the 18 months of administrative or managerial experience described above.

This title has multiple levels. In addition to the minimum qualifications above, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.


Preferred Qualifications

  • A Master's degree in Computer Science or Information Technology with a strong background in information security is highly desirable.

  • The ideal candidate will have experience leading people and effecting change by building coalitions, will be results-driven, and have strong business acumen which is transferrable to a higher education environment.

  • Strong working knowledge (7+ years) of Windows servers and desktops, Microsoft Exchange, Microsoft SQL, software applications, Cisco networking and unified communications, wireless infrastructure, information security, IT disaster recovery, virtual desktop computing (sCitrix), Storage Area Networks (EMC), network monitoring/management tools (e.g. Solarwinds).

  • Eight (8) to ten (10) years of progressively responsible experience in the management, development, and implementation of computing systems.

  • Five (5) or more years of experience managing IT teams of 10 or more individuals in a service-oriented organization, including managing conflict and using team motivational techniques in diverse environments.

  • Four (4) or more years of experience formally managing multiple projects using PMBOK principles while managing a budget of at least $25,000 per major project and experience with contract and vendor negotiation.

  • Experience with business process modeling, requirements analysis, and process improvement.

  • Experience with Peoplesoft, Course Management Systems (Blackboard), Sharepoint, and Web Content Management Systems are desirable.

  • Ability to lead and participate effectively as a member of collaborative teams. - Knowledge of current trends in information technology.

  • Excellent verbal and written communication and presentation skills while establishing strong working relationships with various constituent groups.

  • Effective problem-solving skills and the ability to think creatively but ethically for solutions to problems.

  • Availability to resolve time sensitive and critical issues as needed.


$119,292 - $129,292


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


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Candidates should provide a resume and cover letter.


Open until filled with review of resumes to begin on or after December 29, 2022.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.