CUNY Director of Financial Aid in Brooklyn, New York


Medgar Evers College (MEC), a nationally recognized leader in urban-serving education, is one of twenty-three colleges within the dynamic City University New York (CUNY) System. Named for the late civil rights leader, Medgar Wiley Evers (1925-1963), the College's mission is to develop and maintain high quality, professional, career-oriented undergraduate degree programs in the context of liberal education.

Located in Central Brooklyn, MEC was established in 1970 with a mandate to meet the educational and social needs of the Central Brooklyn community, currently enrolling 7,000 students in degree programs. Students represent 105 countries around the world! MEC students obtain Associate degrees in 8 fields, and Baccalaureate degrees in 18 fields. They are instructed by over 208 Full-time dedicated faculty members who must maintain a portfolio of scholarship and research. To meet the needs of its students, the College offers courses and programs at various times, is growing their online program offerings, and in offsite locations. The College is committed to a student-centered education and advancing knowledge through scholarly research.

Reporting directly to the Executive Director of Enrollment Management at Medgar Evers College, the Director of Financial Aid is responsible for strategic and the day-to-day management functions performed in the Financial Aid Office. The Director is responsible for planning, implementing, and directing all financial aid services and functions in accordance with applicable College/University policies and procedures complying with all federal, state, and local guidelines and regulations.

The Director of Financial Aid will support the College’s mission to recruit, retain, and graduate talented and diverse students by applying leading-edge practices in the development, implementation, and management of effective financial aid processes. The summary of responsibilities for this position will include the overall direction and management of the College’s comprehensive financial aid program, working collaboratively with the Enrollment Management leadership team to address all awarding functions and model implementation; playing an integral role in meeting new student enrollment and retention goals; and overseeing the development and modification of the philosophy, policies, and procedures in accordance with changing institutional and University resources.

In addition to the CUNY Title overview, duties include:

  • Plan, direct, and administer a comprehensive financial aid program which includes the administration of federal, state, and local grants as well as loans and other types of financial assistance.

  • Oversee the effective management of student financial assistance, ensuring the timely delivery of financial aid information to students utilizing the full range of communication and technology tools available.

  • Develop appropriate financial management procedures to ensure that financial aid goals and institutional benchmarks are met annually.

  • Maintain a thorough knowledge of all policies, procedures, and regulations relating to federal, state, and local financial aid programs including PELL, TAP, Direct Loan, Perkins Loan, The Excelsior Scholarship and Federal Work Study programs.

  • Serve as the College’s compliance officer for all federal, state, and local financial aid programs assuring compliance with all regulations that govern the disbursement of financial aid to students through efficient and effective administration.

  • Represent the College in the University Council of Financial Aid Officers and serve as the College’s liaison with University financial aid personnel.

  • Partner with the offices of Admissions, Registrar, and Bursar in promoting the financial aid process through presentations and enrollment management activities.

  • Oversee the coordination of financial planning services for students at the pre-enrollment, enrollment, and post-enrollment phases identifying and explaining financial planning opportunities and options to help prospective and continuing students establish a plan to finance their higher education.

  • Interpret and effectively communicate federal, state, and local regulations specific to Title IV funds for administrators, faculty, staff, and students.

  • Develop and manage internal and external communication systems, mechanisms, and literature used to inform students about financial aid policies and procedures.

  • Maintain and interpret statistical data and prepare required federal, state, and local reports.

  • Recruit, train, supervise, and evaluate all Financial Aid office staff with an emphasis on student service, federal, state, and local regulatory compliance, and the monitoring and control of institutional financial aid resources.


Bachelor’s degree and eight years’ related experience required.

Preferred Qualifications:

The preferred candidate should also have a strategic understanding of the integral role of financial aid in increasing student enrollment and retention rates; knowledge of FERPA guidelines and federal, state, and city laws that pertain to the functions of the Financial Aid office; experience with regional accreditation standards, budget management, organizational and strategic planning; be familiar with the most recent methods of data collection, research methodologies, and web-based technology as legislation, and the needs of the students.

  • Master’s Degree in a related field preferred; a minimum of eight (8) years of higher education experience with increasing levels of responsibility and demonstrated success managing financial aid operations at a public or private university in a high volume financial aid office.

  • Knowledge of all federal, state, and local financial aid policies, procedures, and regulations with a particular emphasis on PELL, TAP, Direct Loan, Perkins Loan, The Excelsior Scholarship and Federal Work Study programs;

  • In-depth experience with complex financial analysis, monitoring, reporting, and control; and the ability to manage, train, and develop staff.

  • Ability to provide outstanding customer service in a fast paced, deadline driven environment, strategic understanding of the internal role of financial aid in supporting student enrollment, student success and student services and commitment to serving an urban and diverse campus community.

  • Proficiency in computer software, including Microsoft suite, People Soft/Oracle tools, FACTS and HESC.

  • Ability to produce results as part of a collaborative team in a fast-paced environment in an urban setting with excellent interpersonal, organizational, analytical, and communication skills.


Develops and oversees student financial aid programs in accordance with Federal/State laws and regulations and University guidelines.

  • Develops and interprets financial aid policies and procedures with regard to Federal and NY State programs such as internal loan programs, all state and federal loan programs, Stafford Loans, Perkins Loans, College Work Study, and Tuition Assistance Program (TAP)

  • Reports on general and fiscal matters such as program expenditures, projections of full-year spending potential, and analyses of spending patterns

  • Authorizes the disbursement of funds

  • Monitors compliance with Federal and State financial aid regulations, developing and implementing compliance procedures

  • Serves as College liaison to Federal, State, local and professional agencies on financial aid matters

  • Assures that the Financial Aid function works effectively with other College units (e.g., Admissions, Registrar, Bursar)

  • Manages financial aid staffing, development, and evaluation

  • Performs related duties as assigned.


Higher Education Officer




Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


To apply, go to, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID: 19400 or Title. Select "Apply Now" and provide the requested information.


Re-opened December 9, 2018, with review of resumes to begin on November 19, 2018


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job Title: Director of Financial Aid

Job ID: 19400

Location: Medgar Evers College

Full/Part Time: Full-Time

Regular/Temporary: Regular