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CUNY Enrollment Registrar Director (Higher Education Officer) in Brooklyn, New York

Enrollment Registrar Director (Higher Education Officer)

Job ID

25548

Location

NYC College of Technology

Full/Part Time

Full-Time

Regular/Temporary

Regular

POSITION DETAILS

New York City College of Technology (City Tech) of the City University of New York (CUNY) is a comprehensive college offering 60 associate and bachelor’s degree programs in downtown Brooklyn. The Office of Enrollment Management at City Tech welcomes applications for a full-time Enrollment Registrar Director position (also known as the Registrar) at the Higher Education Officer rank.

Reporting to the Interim Assistant Vice President for Enrollment Management, the Registrar provides strategic planning, direction, and supervision for all activities pertaining to the Office of the Registrar. The Registrar is responsible for upholding the integrity and security of student academic records; oversees all administrative and operational activities associated with registration; maintains student academic records; ensures that transcripts are provided to authorized parties, certifies graduation; implements course scheduling; manages and supervises the Registrar’s Office; reporting; works collaboratively with Academic Affairs to provide relevant support on all curricular matters; acts as liaison to CUNY central; works with a core team of CUNY’s Enterprise Resource Planning system (CUNYfirst) to develop strategies that address ongoing implementation efforts, training, user documentation, and system testing.

The Registrar will manage day-to-day operations and supervise the Registrar’s Office. With responsibility for 10 professional staff and 8 support staff, this is a position for a skilled manager of people and programs. The Registrar will foster a team environment that sets clear expectations and is cohesive, imaginative, and results-oriented. The Registrar will be responsible for delivering a high level of service to students, faculty, and staff and will focus on transformational activities that will develop the office to be best-in-class.

In addition to the CUNY Title Overview, the Registrar will:

  • Manage, coordinate, and implement all phases of the registration process.

  • Develop and implement core business processes, policies, and procedures that lead administrative and daily operational activities for the Registrar’s Office.

  • Partner with the Interim Assistant Vice President for Enrollment in the strategic development, implementation publication of the Master Course File, and creation of the academic calendar.

  • Analyze and delegate assignments to ensure maximum utilization of staff capacities.

  • Support the development and implementation of new technology and the enhancements of existing applications.

  • Verify students’ degree completion requirements at appropriate points in their programs and communicate with Academic Program Directors and Deans as needed.

  • Oversee and manage CUNYfirst, DegreeWorks, Navigate, and Coursedog platforms and conduct regularly-scheduled training workshops to support Academic Affairs and Enrollment Management.

  • Oversee and provide access to CUNYfirst, DegreeWorks, Navigate, and Coursedog to local campus users.

  • Ensure timely response to student, faculty, and staff inquiries and develop an infrastructure/mechanism to provide high-quality service.

  • Serve as the College’s FERPA resource manager and compliance officer.

  • Partner with Senior Administration to develop enrollment strategies and retention initiatives to increase institutional enrollment.

  • Serve on various College and University-wide academic and administrative committees.

QUALIFICATIONS

Minimum Qualifications:

Bachelor’s degree and 8 year’s related experience required.

Preferred Qualifications:

  • Master's Degree preferred.

  • Experience in a leadership role in a Registrar's Office, including management of staff members.

  • Prior experience with PeopleSoft (preferred) or other related ERP System is highly desirable.

  • Proven track record of leadership in a higher education environment.

  • Ability to work in a fast-paced environment, with attention to details and adherence to academic and administrative policies.

  • Ability to design and execute effective and creative solutions to problems.

  • Possess excellent oral and written communication skills

Vaccine Requirement

Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.

CUNY TITLE OVERVIEW

Directs College registration operations and serves as Registrar.

  • Provides leadership in advancing the College's enrollment goals and is responsible for all activities associated with the registration process

  • Develops strategic plan to address student enrollment, registration activities, data collection and dissemination, records confidentiality and degree audit protocol; assures quality of testing and implementation of system updates

  • Oversees a wide array of enrollment and retention initiatives and special projects; recommends and administers enhanced technology applications to improve processing systems and data integrity

  • Assesses outcomes and formulates responses to meet established goals and objectives; presents performance results data to facilitate executive decision-making

  • Ensures reporting requirements are completed in timely and accurate manner to fulfill various legal obligations; maintains audit trails

  • Manages professional and clerical staff as well as department budget

  • Performs related duties as assigned.

Job Title Name: Enrollment Registrar Director

CUNY TITLE

Higher Education Officer

FLSA

Exempt

COMPENSATION AND BENEFITS

$88,602 - $108,472

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates should provide a resume and cover letter.

CLOSING DATE

Open until filled with review of resumes to begin 3 weeks after posting.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

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