CUNY Jobs

Job Title: Financial Aid Specialist (Temporary Full-Time) - Financial Aid

Job ID: 22149

Location: NYC College of Technology

Full/Part Time: Full-Time

Regular/Temporary: Temporary

POSITION DETAILS

New York City College of Technology (City Tech) of the City University of New York (CUNY) is a comprehensive college of over 17,000 students in downtown Brooklyn, offering associate and baccalaureate degrees in technology and health related degree programs, other career-oriented degrees and liberal arts transfer degrees in its Schools of Arts and Sciences, Technology and Design, and Professional Studies. We are the largest public college of technology in New York State and exceptional in that we go beyond traditional class offerings to create a high-tech, hands-on educational experience for our students, to prepare them for a rapidly changing world. For the last five years, City Tech has been among the leaders in the diversity of the students it serves among all Comprehensive Colleges/Bachelor’s (North) in the annual survey by U.S. News and World Report. Students and faculty are from more than 120 countries and speak more than 85 languages, with many students the first in their families to attend college.

The Financial Aid department at New York City College of Technology is looking for a Financial Aid Specialist to join our team on a temporary full-time basis.

Reporting to the Director of Financial Aid, a Financial Aid Specialist is responsible for advising and providing financial aid information to students and their families. The responsibilities include:

• Provide on-going comprehensive overall financial aid counseling to students and their families and handle “Special Circumstances” (income reduction, dependency reclassification, etc.).

• Review and correct financial aid information and verify financial aid information for students selected for verification by the Department of Education or by the College

• Research and resolve systems and processing problems

• Represent the financial aid office and the college at various meetings both on and off campus.

• Participate in workshops and orientation and college events

• Assist in the development and implementation of office policies and procedures

• Supervise college assistants

• Resolve students’ financial aid issues.

• Available for evening and weekend coverage as required.

• Participate in staff training and development.

• Prepare materials and information on financial aid publications and communications

• Perform other duties as required.

QUALIFICATIONS

MINIMUM QUALIFICATIONS

Bachelor's Degree and four years' related experience required.

PREFERRED QUALIFICATIONS

The successful candidate is client (student) centered with a strong commitment to service. The successful candidate is a team player with excellent interpersonal, communication, and customer service skills; should be skilled in resolving conflicts and problems. In addition, the successful candidate has good organizational and planning skills; able to work independently; adept in multi-tasking; have comprehensive knowledge and understanding of financial aid programs (federal, NYS, and institutional), policies and processes; and extensive hands-on knowledge of CUNYfirst.

CUNY TITLE OVERVIEW

Administers and supervises financial aid programs and operations.

• Reviews contracts, disbursements, tuition and fees; validates student eligibility for various programs

• Administers, monitors and troubleshoots CUNY financial aid systems as well as Federal and NY State systems in order to ensure integrity of student databases and timely and accurate delivery of funds

• Assists CUNY staff, applicants, and students/families with advice on financial aid issues and eligibility

• May review and reconcile student payroll processing

• Represents the Financial Aid function at Admissions events; works with academic departments as well as Bursar, Registrar, Admissions and Computing offices to assure staff understand and implement financial aid processes correctly

• Assists in the development and evaluation of Admissions processes

• Prepares documentation, instructions, and materials in various media to support financial aid activities

• Performs related duties as assigned.

Job Title Name: Financial Aid Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates should provide a resume and cover letter.

CLOSING DATE

Open until filled with review of resumes to begin on or after 4/29/2021.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.