CUNY Financial Aid Specialist in Brooklyn, New York

POSITION DETAILS

New York City College of Technology (City Tech) of the City University of New York (CUNY) is a comprehensive college of over 17,000 students in downtown Brooklyn, offering associate and baccalaureate degree in technology and health related degree programs, other career-oriented degrees and liberal arts transfer degrees in its Schools of Arts and Sciences, Technology and Design, and Professional Studies. We are the largest public college of technology in New York State and exceptional in that we go beyond traditional class offerings to create a high-tech, hands-on educational experience for our students, to prepare them for a rapidly changing world. For the last five years City Tech has been among the leaders in the diversity of the students it serves among all Comprehensive Colleges/Bachelor’s (North) in the annual survey by U.S. News and World Report. Students and faculty are from more than 120 countries and speak more than 85 languages, with many students the first in their families to attend college.

City Tech is seeking candidates for Financial Aid Specialist. This position is responsible for advising and providing federal and New York State financial aid information to students and their families and for updating financial aid information in the College’s Catalog and Website. Candidates should be client (student) centered with a strong commitment to service, able to work independently and as a team.

The Financial Aid Specialist will report to the Financial Aid Director. In addition to the CUNY Title Overview, responsibilities include but are not limited to:

  • Provide guidance to students on the financial aid process, to ensure eligibility requirements are met and degree completion is obtained.

  • Advise students on the financial aid process and matters concerning the cost of attending and available resources(application, eligibility, programs, etc.)

  • Review, correct, and verify financial aid information. Research and resolve related problems

  • Administer financial aid programs, and participate in the development and implementation of financial aid services, polices and procedures.

  • Serve as Financial Aid ASAP liaison

  • Create brochures and update financial aid information (including the College Catalog, Handbook, department website, and other materials)

  • Represent the Financial Aid Office and the college at various meetings both on and off campus

  • Participate in workshops and orientation. Assist in staff training and development

  • Maintains a strong working knowledge of Federal and State financial aid programs, polices, and regulations.

Available for evening and weekend coverage on occasion.

QUALIFICATIONS

Bachelor's Degree and four years' related experience required.

Preferred qualifications:

  • At least 4 years experience in Financial Aid with comprehensive knowledge and understanding of Federal (Pell, SEOG, Direct Loans, and Work Study) and New York State financial aid (TAP, APTS, Excelsior, Merit Scholarship) regulations, programs, policies, financial aid application and verification process, need analysis, and budgets.

  • Team player with excellent interpersonal, communication (written and oral), customer service, conflicts resolution, and problem solving skills.

  • Good planning and organizational skills; experience in writing financial aid materials; Knowledgeable of PeopleSoft and intermediary knowledge of Microsoft Word, Excel, Power-point, and Access.

CUNY TITLE OVERVIEW

Administers and supervises financial aid programs and operations.

  • Reviews contracts, disbursements, tuition and fees; validates student eligibility for various programs

  • Administers, monitors and troubleshoots CUNY financial aid systems as well as Federal and NY State systems in order to ensure integrity of student databases and timely and accurate delivery of funds

  • Assists CUNY staff, applicants, and students/families with advice on financial aid issues and eligibility

  • May review and reconcile student payroll processing

  • Represents the Financial Aid function at Admissions events; works with academic departments as well as Bursar, Registrar, Admissions and Computing offices to assure staff understand and implement financial aid processes correctly

  • Assists in the development and evaluation of Admissions processes

  • Prepares documentation, instructions, and materials in various media to support financial aid activities

  • Performs related duties as assigned.

Job Title Name: Financial Aid Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates should provide a resume and cover letter.

CLOSING DATE

Applicants will be considered until position is filled. Resume review to begin September 24, 2018.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job Title: Financial Aid Specialist

Job ID: 19353

Location: NYC College of Technology

Full/Part Time: Full-Time

Regular/Temporary: Regular