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CUNY IT Academic Technology Coordinator (aHEO) - SEEK in Brooklyn, New York

IT Academic Technology Coordinator (aHEO) - SEEK

Job ID



NYC College of Technology

Full/Part Time




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The Percy Ellis Sutton Search for Education, Elevation and Knowledge Program (SEEK) is a higher education opportunity program offered in the senior colleges of the City University of New York (CUNY), established to provide comprehensive academic support to assist capable students who otherwise might not be able to attend college due to their educational and financial circumstances. Students’ admittance into SEEK is regardless of age, sex, sexual orientation, race, disability, or creed.

The Percy Ellis Sutton SEEK Program at New York City College of Technology, located in downtown Brooklyn, provides a network of comprehensive programs and services to assist students in maximizing and enhancing their academic potential. During the academic year, the program serves over 900 students. Reporting to the SEEK Director, the IT Academic Technology Coordinator will work to expand academic support using current and emerging technologies in the SEEK Labs. Responsibilities include but are not limited to:

  • Assist students and the Academic Support Center staff with the use of technology as required.

  • Provide technology support to Associate and Bachelor’s degree level students.

  • Assist with the promotion and use of Online Academic Support.

  • Conduct workshops for students on the use of different online platforms used for academic work.

  • Train Center staff on various software used in both associate and baccalaureate level courses.

  • Regularly update technologies, and monitor and keep accurate reports on the use of computers in the SEEK Tutoring Center and in the Computer Lab.

  • Assist students with access and login to wireless service, Degree Works and Blackboard.

  • Upload and maintain technical programming software to assist students with coursework assignments.

  • Assist with advisement and registration of SEEK Students.

  • Support the creation of recruitment material and attend recruitment events on and off-campus.



Bachelor's Degree required.


Bachelor of Technology (BT), Computer Science or related degree is highly desirable.


Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.


Provides support to students and faculty in the use of instructional systems, software, and programs.

  • Researches and prepares program materials, FAQs, and user guides

  • Provides telephone and/or email support for faculty and student users of instructional systems, software, and programs

  • Develops training materials and delivers orientation/training sessions

  • Maintains on-line information on web sites

  • Acts as liaison to related areas such as CUNY's Computer and Information Services area, to evaluate and escalate reported problems, and disseminate information notices

  • Assists faculty with use of instructional technology to support educational goals

  • Performs other duties as assigned.

Job Title Name: IT Academic Technology Coordinator




$57,517 - $65,946. Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


Health Plan Coverage for Employees Hired on or after October 1, 2022 City of New York employees and employees of Participating Employers and their eligible dependents hired on or after October 1, 2022 will only be eligible to enroll in the EmblemHealth HIP HMO Preferred Plan and must remain in the HIP HMO Preferred Plan for the first year (365 days) of employment.

After 365 days of employment, the employee will have the option of either remaining in the HIP HMO Preferred Plan or selecting a different health plan within 30 days before the end of the 365th day period. If a new health plan is selected, the new plan will be effective on the 366th day.

Only after the 365th day can the employee participate in any Annual Fall Transfer Period. An employee who needs to request an exemption from the required enrollment in the HIP HMO Preferred Plan can do so by submitting a HIP HMO Opt-Out Request Form to EmblemHealth. An employee, or eligible dependent, must meet certain criteria and the request must be approved by EmblemHealth before the exemption is granted. The HIP HMO Opt-Out Request Form and HIP service area are available on the EmblemHealth website.


Visit, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information).


Open until filled with review of applications to begin on or after April 10, 2023.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.