Job Information

CUNY Transfer Manager (Academic Student Support Manager) in Brooklyn, New York

Transfer Manager (Academic Student Support Manager)

Job ID



Kingsborough Community College

Full/Part Time




Kingsborough Community College is seeking a Transfer Manager, reporting to the Director, to coordinateevents and programming with four-year institutions, serve as the transfer liaison to the Advisement Academies and special programs and troubleshoot student issues dealing with transfer admission. He or she will also assist with design and implantation of incorporating a continuum advisement approach from career exploration through transfer planning and application.

Kingsborough Community College was founded in 1963 and is one of 23 campuses of the City University of New York (CUNY) system and offers liberal arts education, as well as career training programs.Kingsborough has been named one of the leading community colleges in the country by the Aspen Institute College Excellence Program. It has also earned national recognition for its creative and effective use of learning communities, for the large number of degrees it confers, for the high percentage of graduates who continue their studies, and for the innovative programs that draw thousands of non-traditional students to its campus every year. The college takes pride in its many support programs that enhance student success. All students are offered individual, personal and academic counseling; workshops to improve basic skills; and career planning and placement. Students enjoy the accessibility of Kingsborough faculty and administrators.

In addition to the CUNY Title Overview, the Transfer Manager’s duties will include but not be limited to the following:

  • Develop and facilitate transfer workshops and information sessions for current students

  • Coordinate and advertise events and programming that provide students with opportunities to meet four-year college representatives, including Transfer Fairs, virtual visits, on the spot admissions and other events

  • Collaborate with Registrar and assist students through reverse transfer

  • Create and maintain transfer event tracking system, as well as utilize STARFISH to document all student interactions

  • Serve as transfer out liaison to advising staff, special programs and the Advisement Academies, to help expand Academic Advisors’ transfer knowledge and ensure that students receive consistent and accurate advice on transfer related matters

  • Create and implement communication plans that promotes proactive advisor/student discussions around career exploration and transfer planning

  • Partners with Career Services to provide on-going Advisor workshops that will help support student discussions between majors and careers

  • Identifies and promotes scholarship opportunities available for students transferring to senior colleges, including the Kaplan Leadership Program

  • Demonstrate general knowledge of academic advisement and graduation requirements, as it pertains to transfer admission criteria; be knowledgeable of transfer advisement tools (i.e., CUNY Transfer Explorer, Degree Works, TWIF) and develop and implement trainings and resources for Advisors

  • Establish relationships with faculty and academic departments to coordinate transfer trainings for Advisors

  • Maintain the transfer website and update all events accordingly

  • Serve as a member and attend CUNY Transfer Council meetings

  • Collaborate with Academic Affairs to publicize articulation agreements to students, advisors and faculty; Collaborate with Admissions on the promotion of the articulation agreements to potential students

  • Maintain effective working relationships and communications with four-year college and university transfer representatives


Bachelor's degree and six years' related experience required.

Preferred Qualifications:

  • Master's degree in an appropriate discipline (ex. higher education, counseling, public administration)

  • Experience with community college student transition to 4-year institutions

  • Experience providing academic advisement/support leading to guiding students through transfer and scholarship application processes

  • Knowledge of and strong belief in holistic student support through a continuum advisement approach from career exploration through graduation and transfer planning

  • Strong understanding of the needs and challenges facing students from diverse urban backgrounds

  • Strong organization, project management, communication, and facilitation skills

  • Experience developing and presenting workshops to students, staff and faculty

  • Ability to maintain accurate and detailed records of program activities and development of data to be used for program assessment

  • Computer skills, particularly Microsoft Office (Access and Excel); and aptitude to learn new systems as needed

  • Ability to maintain ongoing knowledge of academic curricula and college policies

  • Ability to work a flexible schedule including some evening and weekend hours

  • Strong networking, relationship building and maintenance skills

  • Knowledge of CUNYFirst (PeopleSoft) and Starfish, helpful


Manages a comprehensive support program to promote learning and academic success for a targeted student population.

  • Develops, recommends, and implements program goals and objectives to meet students' specialized needs; coordinates delivery of services across multiple functions, developing new programs and activities as needed

  • Advocates for students, and partners with academic and student support functions to ensure students effectively utilize programs and services; collaborates with counselors, mentors, and others assisting students

  • Maintains ongoing communications with targeted student population as well as department management, advisory groups, and external organizations

  • Collects data for, analyzes, and reports on activities and outcomes

  • Performs related duties as assigned.


Higher Education Associate




$66,455 - $81,301

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


Visit, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID, 23472, or Title. Select "Apply Now" and provide the requested information.

Candidates should provide a resume and cover letter.


February 5, 2022


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.