Job Information

CUNY Academic Program Coordinator – Criminal Justice Master’s Program in New York, New York

Job Title: Academic Program Coordinator – Criminal Justice Master’s Program

Job ID: 21607

Location: John Jay College

Regular/Temporary: Regular



John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) led by President Karol V. Mason, a former U.S. Assistant Attorney General and an internationally recognized leader in educating for justice. John Jay is a federally-designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups.

The College participates in the doctoral programs of the Graduate Center of the City University of New York and offers bachelor's and master's degrees in traditional criminal justice-related fields of study as well as in a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. John Jay College seeks staff and faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education.


This position will report to the Administrative Director for the Criminal Justice (CRJ) Master’s (MA) Program and the CRJ Accelerated Programs.

In addition to general office duties, key responsibilities include the following:

  • Monitor CRJ MA email accounts and construct appropriate replies.

  • Maintain the CRJ MA listserv, listserv participants and communiques.

  • Advise graduate students by creating an academic plan, process waivers and exemptions, help students to select electives and specializations, track completion of core requirements and completion of the CRJ Qualifying exam.

  • Assist in the CRJ MA advisement process for first-semester students.

  • Organize, preparing and execute the CRJ MA Information Day sessions both online and on campus.

  • Assist the Administrative Director in the preparation for and administration of the CRJ Qualifying exam offered each regular semester.

  • Create and organize online advisement sessions for the online students.

  • Assist with advisement of students placed on probation.

  • Assist with coordination of events targeted to the BA/MA students.

  • Assist with editing the CRJ MA Students’ Handbook.

  • Liaise with the Criminal Justice undergraduate and Ph.D. programs as needed.


Bachelor's Degree required.


The preferred candidate will have:

  • Experience providing administrative support in a higher education setting.

  • Experience providing academic advisement assistance to students.

  • Experience with academic planning and course scheduling.

  • Ability to be detail-oriented and address concurrent issues and adapt easily to changing priorities.

  • Knowledge of statistics.

  • Proficiency in Microsoft suite application, particularly Excel; ability to quickly learn new software.

  • Familiarity with Hobsons, CUNY First (PeopleSoft), ProctorU, AdvisorTrac, Skype and Google Docs Hangout, and LinkedIn.


Provides basic operational and analytical support related to a College's specialized academic program.

  • Supports the directors and managers with orientation preparation, student advisement regarding program requirements, and providing basic information about financial aid and registration

  • Manages office records including faculty files; prepares reports and surveys; collects and maintains statistical data on program activities

  • Serves as liaison to various College offices to provide service delivery and appropriate referrals to students

  • Collects and reviews syllabi to ensure compliance with standards

  • Serves as resource person for students and faculty regarding program policies and procedures

  • May supervise office operations and/or monitor department budget

  • Performs related duties as assigned.

Job Title Name: Academic Program Coordinator


Assistant to HEO




$45,957 - $48,210.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


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Once you have registered or logged in with your user name and password, upload your cover letter, resume, and the names and contact information of three professional references as one document.


Review of resumes to begin January 20, 2020.

Posting closes on February 3, 2020.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.