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CUNY Admissions Coordinator (Multiple Positions) in New York, New York

Admissions Coordinator (Multiple Positions)

Job ID

24418

Location

School of Professional Studies

Full/Part Time

Full-Time

Regular/Temporary

Regular

POSITION DETAILS

For over 15 years, the CUNY School of Professional Studies (CUNY SPS) has been leading online education in New York. Notable for offering the most online bachelor’s and master’s degree options at the City University of New York, and for serving transfer students as the University system’s only undergraduate all-transfer college, CUNY SPS meets the needs of adults who wish to finish a bachelor’s degree, progress from an associate’s degree, earn a master’s degree or certificate in a specialized field, and advance in the workplace or change careers.

The School’s growth has been remarkable, with twenty-four degrees launched since 2006. Enrollment has risen by more than 30% in the last four years to over 4,000 students in the credit-bearing programs. Thousands more are enrolled in non-degree and grant-funded workplace learning programs. In addition, the School has an active alumni network and has established the CUNY SPS Foundation, which offers multiple scholarship opportunities to current students.

CUNY SPS has consistently been named by U.S. News & World Report as one of the country’s top online institutions. This year, the School was ranked #10 in the nation on the publisher’s list of the 2022 Best Online Bachelor’s Degree Programs .

Recruiting for two admission coordinator positions.

A member of the CUNY SPS Office of Admissions, the Admissions Coordinators will report to the Enrollment Systems Manager. In addition to the CUNY Title Overview, the Admissions Coordinators will :

  • Assist in creating and maintaining student records in CUNYfirst; and, in importing and maintaining prospective student and applicant data to create new records and update existing records in the School’s CRM system and other admissions-related systems.

  • Assist in the coordination of all aspects of admissions application processing including the review of applications for transcripts, diplomas, and other documentation; and, in implementation, monitoring, and evaluation of admission-related communication plans in the School’s Customer Relationship Management (CRM) system and other admissions-related systems.

  • Assist with creating and maintaining communication plans; and in pulling data and lists for targeted campaigns, with building filters, email templates, forms, queries, and dashboards/reports within the School’s Customer Relationship Management (CRM) system.

  • Assist with building and generating reports, as requested; and, in creating workflow documents, training materials, and system-related guides.

  • Scan and upload transcripts, letters of recommendation, and other supporting documents to admissions application systems.

  • Track and assist with the documentation and updating of all business activities including but not limited to operational tasks that are part of processing admissions applications and maintaining accurate records, both paper and electronic in the School’s various admissions systems.

  • Track admissions-related activities (examples: calls, chats, transcript receipts, etc.) including importing data and maintaining data integrity for reports, dashboards, and ad-hoc email communications, in the School’s CRM or other admissions-related systems.

  • Assist with the onboarding and implementation of a new CRM, and in maintaining and updating databases, lists, and files to ensure completeness and accuracy.

  • Assists with cross-functional enrollment support as needed including, but not limited to, responding to general inquiries from prospective students and other populations interested in enrolling in the School’s degree programs.

NOTE:

  • Until further notice, work will be performed in a hybrid manner with 70% onsite presence. All CUNY employees must reside within a commutable distance to the tri-state area.

  • As of April 1, 2022, employees in select titles must be fully vaccinated against COVID-19, unless granted a religion accommodation or a medical exemption.

QUALIFICATIONS

Bachelor's Degree required.

Preferred Qualifications:

  • Two years’ related experience.

  • Proficiency in PeopleSoft, Campus Management Connect, or other standard higher education enrollment student record systems, admissions, and/or recruiting systems such as CUNYfirst, Connect, Slate, and ApplyYourself.

  • Proficiency with Microsoft Office (Word, Excel, Access, and PowerPoint) and ability to learn new computer applications quickly.

  • Excellent communication, organizational, and interpersonal skills.

  • Commitment to understanding admissions application and student enrollment processes.

  • Demonstrated ability to work collaboratively in a team environment and work independently.

  • Ability to multi-task, prioritize duties easily.

  • Evidence of being detail, results, and solution-oriented.

  • Ability to be focused and efficient, but also flexible when working on multiple projects.

  • Exhibit a strong desire to always keep learning and acquire new skills.

  • Commitment to campus values of diversity, equity and inclusion.

CUNY TITLE OVERVIEW

Coordinates efforts of admissions and/or enrollment offices.

  • Coordinates workshops, intake screenings, interviews and orientations for new students

  • Counsels prospective applicants on requirements and standards and provides general information on programs and services in person or by telephone, e-mail or letter; conducts follow up as needed

  • Assists in conducting open house sessions and orientations, including group sessions and programs at high schools and in the community at large

  • Assists with day-to-day administration and an admissions or enrollment office, including scheduling and preparing and distributing materials

  • Represents the Admission Office to the college's internal and external communities as directed

  • Maintains and updates program databases, lists and files to ensure completeness and accuracy

  • Performs related duties as assigned.

Job Title Name: Admissions Coordinator

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary commensurate with education and experience up to $59,189.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

From our job posting system, select "Apply Now", create or log in to a user account, and provide the requested information. If you are viewing this posting from outside our system, access the employment page on our web site and search for this vacancy using Job ID# 24418 or Title.

• Applicants must attach a resume and cover letter.

• Applicants must respond to the screening questions for this position.

CLOSING DATE

May 25, 2022

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

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