Job Information

CUNY Assistant Media Services Technician (Hourly) - CUNY Advanced Science Research Center in New York, New York

Assistant Media Services Technician (Hourly) - CUNY Advanced Science Research Center

Job ID



Graduate Center

Full/Part Time





Assistant Media Services Technicians, under direct supervision, perform simple, routine work involving the transportation, setting-up, operation and preventative maintenance of audio-visual and related electronic equipment, such as projectors of all types, audio and video recorders, video and photographic cameras, portable public address systems and video maintenance and repair equipment. Must have a general knowledge pertinent of Windows and Apple based computers software perform related work.

General Work Tasks

  • Install, adjust, and operate electronic equipment to record, edit, and transmit radio and television

programs, motion pictures, video conferencing, or multimedia presentations. Diagnose and

resolve media system problems under supervision.

  • Mix and regulate sound inputs and feeds or coordinate audio feeds with television pictures.

Compress, digitize, duplicate, and store audio and video data.

  • Perform minor repairs and routine cleaning of audio and video equipment. Notify supervisors

when equipment repairs are needed.

  • Monitor incoming and outgoing pictures and sound feeds to ensure quality and notify supervisors

of any possible problems.

  • Obtain, set up, and load media of scheduled productions and play back. Analyze and maintain data

logs for audio-visual activities.

  • Maintain inventories of audio and videotapes and related supplies. Inform users of audio and

videotaping service policies and procedures. Sets up and operates audio/video equipment.

  • Performs routine preventative maintenance on audio/video equipment. Assists in maintaining

inventory records of equipment and parts.

  • Notifies supervisor when minor equipment repairs are needed Transports equipment for on-site

use or shop repair.

  • Operates motor vehicle, as necessary.


Assistant Media Services Technician




The Graduate Center, CUNY is the focal point for advanced teaching and research at The City University of New York (CUNY), the nation's largest urban public university. With over 35 doctoral and master’s programs of the highest caliber, the Graduate Center fosters pioneering research and scholarship in the arts and sciences and prepares students for careers in universities and the private, nonprofit, and government sectors. The Graduate Center’s commitment to research and scholarship for the public good is exemplified by its more than 30 centers, institutes, and initiatives, including its Advanced Science Research Center (ASRC), a 200,000 square-foot facility in upper Manhattan, designed to promote collaboration among scientists in five areas of global research and innovation: nanoscience, photonics, structural biology, neuroscience, and environmental sciences.

The Graduate Center (GC) benefits from highly ambitious and diverse students and alumni—who in turn teach hundreds of thousands of undergraduates every year. Through its public programs, the Graduate Center enhances New York City’s intellectual and cultural life.

Information Technology (IT) is the division of the Graduate Center responsible for voice, video, and data systems and services. The mission of this unit is to promote, facilitate, and support the effective use of technology in the learning process, in instruction and research, and in processing and accessing institutional information.

Reporting directly to the Director of IT Client Services, the Media Services Support Assistant provides support for audio visual technologies and video conferencing systems in conference, training, auditoria, and/or public spaces as well as support desktop video conferencing software. This position is based at the GC-ASRC and will be assigned to GC-Fifth when necessary. This position is 100% in person.This is a part-time role.

Duties include but are not limited to:

  • Perform routine maintenance and problem diagnosis for projectors, Audio Systems, and Displays.

  • Troubleshoot and install Audio and Videoconferencing systems.

  • Make modifications in the field, know how to crimp, solder and maintain cable management.

  • Ability to read and utilize blueprints and audio/video flow diagrams.

  • Utilize audio mixer software to calibrate and eliminate echo and feedback.

  • Ability to use test equipment to troubleshoot system problems.

  • Gather and analyze system logs and system settings for codecs, control systems, mixers, and complex broadcast equipment as needed.

  • Coordinates media communications using the Outlook Calendar and Track-It! tickets; documents work via email, spreadsheets, and ticket software.

  • Gather and analyze system logs and system settings from codecs, control systems, mixers, and complex broadcast equipment.

  • Ensure all media spaces are presentable for use at GC-Fifth and GC-ASRC.

  • Ability to lift up to 75 pounds, climb ladders, crawl under tables, etc.

  • Perform other duties as assigned.


  1. High School diploma or its equivalent and six months of full-time experience acquired within the last five years, in routine maintenance and operation of various projectors or other electronic equipment such as portable public address systems, audio recorders and cameras; or

  2. Graduation from a recognized vocational or technical high school for radio and television mechanics or related trades; or

  3. High school diploma its equivalent and two years of verifiable experience as a member of a High School audio visual team, or six months of work-study in an approved Board of Education program, which included work with audio or related electronic equipment.

DRIVERS LICENSE REQUIREMENT: A Motor Vehicle Driver's License valid in the State of New York may be required for certain assignments. Ability to work off schedule, flexible.


O p e r atio n al Ski l l s:

  • Proficient in the safe use of hand and power tools

  • Proficient with solder, compression and crimp type connectors

  • Ability to think and work independently and meet necessary deadlines

  • Excellent problem-solving and troubleshooting skills

  • PC proficient – must already know how to utilize a computer including Apple product

Preferred Qualifications:

  • 2-3 years of media experience

  • Experience with Audio Visual equipment, configurations and design

  • Proficient in MS Word, Excel, PowerPoint, and Outlook

  • Possess strong written and verbal communication and interpersonal skills, and excellent problem-solving skills

  • Maintain ongoing knowledge of current technology and learn new technology and skills.


New Hire* - $15.38/hr

Incumbent Minimum - $17.38/hr

  • This amount reflects a 13% salary suppression in effect for the first 24 months ofemployment.


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


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Open until filled with review of applications to begin on September 20, 2022. Previous applicants for Job ID 24072 need not reapply.


CUNY Job Posting: Information Technology/Technical


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.