Job Information

CUNY Assistant Program Officer (Academic Program Coordinator) - Interactive Technology and Pedagogy Certificate Program & Teaching and Learning Center in New York, New York

Assistant Program Officer (Academic Program Coordinator) - Interactive Technology and Pedagogy Certificate Program & Teaching and Learning Center

Job ID



Graduate Center

Full/Part Time




The Graduate Center is the focal point for advanced teaching and research at The City University of New York (CUNY), the nation's largest urban public university. With over 35 doctoral and master's programs of the highest caliber, the Graduate Center fosters pioneering research and scholarship in the arts and sciences and prepares students for careers in universities and the private, nonprofit, and government sectors. The Graduate Center's commitment to research and scholarship for the public good is exemplified by its more than 30 centers, institutes, and initiatives, including its Advanced Science Research Center (ASRC).

The Graduate Center (GC) benefits from highly ambitious and diverse students and alumni—who in turn teach hundreds of thousands of undergraduates every year. Through its public programs, the Graduate Center enhances New York City's intellectual and cultural life.

Reporting to the Coordinator of the Interactive Technology and Pedagogy Certificate (ITP) program, with a dotted reporting line to the Director of the Teaching and Learning Center (TLC), the ITP/TLC Assistant Program Officer (APO) will assist both programs with all aspects of departmental administration including personnel actions, budgeting, purchasing, scheduling courses and events, and serving as a liaison to other administrative offices at the Graduate Center. In addition, the successful candidate will take an active role in supporting the space and technology related to the programs.

This is a terrific opportunity to learn more about academic administration, faculty and program development, the scholarship of teaching and learning, educational technology, the CUNY context, and much more. The successful candidate will join a tight-knit community of educators committed to supporting each other and teaching and learning at CUNY.

About the Interactive Technology and Pedagogy Certificate Program

The Interactive Technology and Pedagogy (ITP) certificate program teaches students how to use technology in their research and teaching. ITP provides intellectual insights and technical training to prepare students for employment in academia and beyond by advancing their skills as critical and creative makers and users of technology. The nine-credit, three-course sequence offers an interdisciplinary environment to gain theoretical, historical, philosophical, literary, and sociological knowledge on technology and pedagogy, and explore the implications of their intersection in the classroom, academic research and scholarly publication. Students learn praxis-oriented methodologies for digital research and pedagogy, and complete capstone projects under the mentorship of one of our doctoral faculty members, drawn from across the disciplines. To read more about ITP, please see

About the Teaching and Learning Center

The CUNY Graduate Center’s Teaching and Learning Center (TLC) creates and connects opportunities for GC students to grow as educators and scholars within the nation’s largest public urban university system. As one of the few teaching centers dedicated to working with graduate student instructors, the TLC prepares new college teachers for their entry into the classroom, guides developing teachers as they refine their practices, and helps experienced teachers think through how to best apply what they’ve learned in the next stages of their careers, whether those careers be inside or outside the classroom. The TLC’s programs are explicitly designed to generate, engage with, and integrate the concerns of the students whom it serves, and Graduate Center students take an active role in shaping the Center’s priorities and areas of focus. Unifying all TLC activities is a commitment to building and supporting community among educators teaching at CUNY. To read more about the TLC and its programs, please see .

In addition to the CUNY Title Overview, the ITP/TLC Academic Program Officer’s responsibilities will include, but not be limited to:

  • Coordinates, organizes, and performs daily administrative duties

  • Serve as a liaison for students, faculty, and staff in the ITP and TLC programs

  • Coordinates procurement and budget processes

  • Supports recruitment and on-boarding of staff and instructors

  • Supports the ITP Coordinator in scheduling and staffing all courses for the department, and supports the TLC Director in scheduling TLC events, projects, and searches

  • Prepares for, attends and takes minutes at all scheduled faculty and staff meetings

  • Maintains the web and digital presence for ITP and TLC

  • Supports the ITP and TLC’s shared commitment to diversity and inclusion

Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law.

Until further notice, this is a hybrid position, eligible to work remotely and work in the office. All CUNY employees must reside within a commutable distance to their campus.


Bachelor's Degree required.

A preferred candidate should have:

  • Two years of administrative experience

  • Experience working in and thinking about educational settings, especially those that engage with digital technology and the scholarship of teaching and learning

  • Experience in higher education administration

  • Experience with the use of web- based student information management systems such as Peoplesoft/CUNYfirst

  • Strong computer skills, including database and website (WordPress) experience, and Excel

  • Experience with web/social media or a willingness to learn

  • Superior interpersonal skills and effective oral and written communications skills

  • Ability to work with others for the good of the institution.


Provides basic operational and analytical support related to a College's specialized academic program.

  • Supports the directors and managers with orientation preparation, student advisement regarding program requirements, and providing basic information about financial aid and registration

  • Manages office records including faculty files; prepares reports and surveys; collects and maintains statistical data on program activities

  • Serves as liaison to various College offices to provide service delivery and appropriate referrals to students

  • Collects and reviews syllabi to ensure compliance with standards

  • Serves as resource person for students and faculty regarding program policies and procedures

  • May supervise office operations and/or monitor department budget

  • Performs related duties as assigned.

Job Title Name: Academic Program Coordinator


Assistant to HEO




Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


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August 24, 2022


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.