Job Information

CUNY Associate Director of Institutional Research and Program Assessment in New York, New York

Associate Director of Institutional Research and Program Assessment

Job ID



Sch. of Labor & Urban Studies

Full/Part Time




Add to My Favorite Jobs


The CUNY School of Labor and Urban Studies (SLU) offers undergraduate and graduate degree programs in Labor Studies and Urban Studies that are designed to meet the needs of working adults as well as traditional-age college students who seek to learn more about the challenges confronting poor and working-class populations in the workplace and in the community. It also collaborates with other units of CUNY to offer a range of college-credit programs designed to give workers the academic and technical skills they need for professional advancement. Its faculty includes distinguished scholars in the social sciences as well as expert practitioners in government, labor, and public service.

Reporting to the Director of Academic Affairs and Institutional Effectiveness or designee, the Institutional Research Specialist, as part of the Office of Planning, Effectiveness, Research and Assessment supports data analysis, data dissemination and assessment of non-academic units at the School of Labor and Urban Studies. The Associate Director is responsible for a range of research and assessment duties that require knowledge of quantitative and qualitative data analysis and dissemination. This team member functions in collaboration with deans, department administrators, faculty, and staff. The Associate Director is responsible for the quality, relevance, and effectiveness of the data analysis and visualizations provided to all external stakeholders. The Associate Director will be dedicated to equity-minded assessment practices that contribute to the School’s mission and commitment to enhancing diversity, equity, inclusion, and belonging. Key responsibilities include but are not limited to:

  • Manage student and institutional data for external reports (IPEDS, NSCH, AIU), and periodic institution wide reporting (retention, enrollment trends)

  • Create, implement and disseminate data and assessment strategies for administrative and educational support units. Optimize compliance and institutional data visualization web-pages

  • Collaborate on institutional effectiveness and planning for growth and sustainability with director, and Associate Dean. Strategize survey calendar and content with faculty and staff.

  • Responds to ad hoc requests for information and analysis, which may entail conducting complex extractions, analyses and reporting of information contained within survey and institutional databases

  • Create and maintain enrollment dashboards and other institutional data tools. Support and assist faculty and staff in using data and planning tools. Conduct periodic audits of administrative platforms such as EAB, Hobsons etc. Monitor the integrity of the assessment portal.

  • Collaborate with IT on academic computing needs as well as institutional data optimization and web portals for data usage

  • Select, adapt, and apply appropriate quantitative and qualitative research design, statistical tools and techniques in all areas of study, including institutional effectiveness, process improvement, planning curriculum, student and staff characteristics along with managing enrollment and data integrity

  • Collect, track, analyze, and disseminate information to promote student success, retention, persistence, and completion

Note: Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.Until further notice, this is a hybrid position, eligible to work remotely and work in the office.


Bachelor's Degree and six years' relevant experience required.

Preferred Qualifications:

  • Experience in data collection, analysis, interpretation, and reporting. Ability to draw conclusions and make recommendations based on research data and findings.

  • Knowledge of large-scale data systems, definitions, and procedures; experience with relational databases.

  • Working knowledge of administrative, educational, and student support unit assessment and supports for the creation of learning and departmental outcomes.

  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

  • Excellent written and oral communication

  • Strong knowledge of Excel and Tableau, experience with SPSS or R, understanding of SQL and PeopleSoft


Manages College institutional research programs and studies related to the College's mission.

  • Develops relevant, timely and accurate institutional information to administrators, the college community, the external community, and external agencies.

  • Defines and implements research studies, designing and conducting data analyses and analyzing and interpreting results.

  • Researches, develops and recommends policy analyses relevant to anticipated institutional planning, policy, and decision-making needs.

  • Participates in college-wide strategic planning, institutional effectiveness and outcomes assessment tasks.

  • Respond to data, table and report requests from college constituencies.

  • Manage surveys, questionnaires and other data-gathering instruments administered by the Office.

  • Manages a library of institutional planning and research documents.

  • May consult with faculty and students in the design of databases for research projects

  • Performs related duties as assigned.

Job Title Name: Institutional Research Manager


Higher Education Associate




Annual salary between $79,188 - $93,491, commensurate with credentials, education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

IMPORTANT NOTICE : Health Plan Coverage for Employees Hired on or after October 1, 2022 City of New York employees and employees of Participating Employers and their eligible dependents hired on or after October 1, 2022 will only be eligible to enroll in the EmblemHealth HIP HMO Preferred Plan and must remain in the HIP HMO Preferred Plan for the first year (365 days) of employment.

After 365 days of employment, the employee will have the option of either remaining in the HIP HMO Preferred Plan or selecting a different health plan within 30 days before the end of the 365th day period.

If a new health plan is selected, the new plan will be effective on the 366th day.

Only after the 365th day can the employee participate in any Annual Fall Transfer Period. An employee who needs to request an exemption from the required enrollment in the HIP HMO Preferred Plan can do so by submitting a HIP HMO Opt-Out Request Form to EmblemHealth. An employee, or eligible dependent, must meet certain criteria and the request must be approved by EmblemHealth before the exemption is granted. The HIP HMO Opt-Out Request Form and HIP service area are available on the EmblemHealth website.


For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined.

Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service –>Careers

The direct link to the job opening from external sources is: HRAM FL.HRS CG SEARCH FL.GBL?Page=HRS APP JBPST FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=25946&PostingSeq=1


Open until filled


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.