CUNY Business Data and Reporting Analyst, Level 1 (Provisional) in New York, New York
Under supervision, provides and/or oversees expert end-user support by proficiently and accurately inputting, auditing, and reporting on information in CUNYfirst (i.e., PeopleSoft). CUNYfirst is the City University of New York's Enterprise Resource Planning (ERP) Oracle/PeopleSoft system used to capture and maintain the University's student administration, human resources and finance functions.
This position differs from an Information Technology position in that an incumbent in an Information Technology position provides hardware support, software programming and networking, systems planning, and/or technological troubleshooting while a Business Data and Reporting Analyst is a highly skilled end-user of CUNYfirst. There are 4 levels of this title. Related duties may be assigned as needed.
Levels 1 and 2 are non-exempt from FLSA. Levels 3 and 4 are exempt from FLSA.
This job is in CUNY's Classified Civil Service. The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html
Business Data and Reporting Analyst
CAMPUS SPECIFIC INFORMATION
Reporting to the college TAP certifying officer at Baruch, in addition to the duties listed in the general duties, the responsibilities of the Business Reporting Data and Analyst will consist of, but are not limited to:
Assist the TAP certifying officer in researching student accounts on CUNYfirst to facilitate certification of awards; including looking up student summaries on CUNY FACTS system and printing same; organizing student visits to the office to see the certifying officer and keeping track of appointments for the certifying officer.
Input student financial data to CUNYfirst including cash and check payments, corporate payments, department receipts, wires and miscellaneous receipts.
Utilizing CUNYfirst HR/Campus Solutions, respond to student inquiries received via telephone, in-person and emails regarding their bursar accounts, TAP and other financial aid payments.
Utilizing CUNYfirst Financials Supply Chain, investigate and resolve issues relating to student refunds, i.e. student claims of refund checks not received.
Maintain and review all bursar and TAP service indicators that may affect a student’s registration or TAP awards; such as bursar holds, collection or TAP holds.
Analyze and advise students on prior account balances by accessing CUNY SIMS system.
Possession of a High School Diploma or GED.
Demonstrated English language proficiency, including the ability to speak, read, write, and understand English well enough to meet minimally acceptable performance standards set for the job tasks.
One (1) year of related full-time experience utilizing PeopleSoft computer software technology. CUNY considers full-time experience to be 35 hours per week. Experience that is less than full-time and more than 20 hours per week can be prorated at 50% (e.g., two month's related work experience at 20-35 hours per week equate to one month's full-time related work experience.)
This title has four levels. To qualify for Levels 2 - 4, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required. The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html
New Hire: $35,964* Incumbent: $40,639 *This amount reflects a 13% salary suppression in effect for the first 24 months of employment only.
CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.
HOW TO APPLY
Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.
Candidates should provide a resume and cover letter.
July 26, 2018
JOB SEARCH CATEGORY
CUNY Job Posting: Information Technology/Technical
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job Title: Business Data and Reporting Analyst, Level 1 (Provisional)
Job ID: 19037
Location: Baruch College
Full/Part Time: Full-Time