CUNY Business Data and Reporting Analyst (Provisional) - Bursar in New York, New York
Job Title: Business Data and Reporting Analyst (Provisional) - Bursar
Job ID: 21385
Location: Borough of Manhattan CC
Full/Part Time: Full-Time
Under supervision, provides and/or oversees expert end-user support by proficiently and accurately inputting, auditing, and reporting on information in CUNYfirst (i.e., PeopleSoft). CUNYfirst is the City University of New York's Enterprise Resource Planning (ERP) Oracle/PeopleSoft system used to capture and maintain the University's student administration, human resources and finance functions.
This position differs from an Information Technology position in that an incumbent in an Information Technology position provides hardware support, software programming and networking, systems planning, and/or technological troubleshooting while a Business Data and Reporting Analyst is a highly skilled end-user of CUNYfirst. There are 4 levels of this title. Related duties may be assigned as needed.
Levels 1 and 2 are non-exempt from FLSA.
Levels 3 and 4 are exempt from FLSA.
This job is in CUNY's Classified Civil Service. The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html
Business Data and Reporting Analyst
CAMPUS SPECIFIC INFORMATION
Reporting to the Bursar Director at BMCC, in addition to the duties listed in the General Duties, the responsibilities of the Business Reporting and Data Analyst will consist of, but are not limited to:
Input student financials data to CUNYfirst including cash and check payments, corporate payments and department receipts, wire payment and miscellaneous charge item types.
Maintain confidential, electronic, and other student financials information.
Respond to all student inquiries regarding tuition and fee charges and payments in CUNYfirst, which includes analysis and interpretation of data in other components of HR/Campus Solutions such as student records, financial aid, and campus community.
Review IRS Form 1098-T data to accurately reply to inquiries.
Analyze CUNYfirst data, Degree Works data and FACTS (Financial Aid Certification Tracking System) data to assist students with inquiries regarding their New York State TAP eligibility.
Investigate and resolve issues related to refunds (i.e. student did not receive refund check or direct deposit).
Maintain and review all service indicators that may affect a student’s registration at BMCC or elsewhere in CUNY, such as Bursar holds and collections holds.
Review external vendor records (for online payments, payment plan and collection agencies) to respond to student inquiries.
Run queries in CUNYfirst and analyze output to determine adjustments/corrections that may need to be made. Create and revise spreadsheets from data obtained from queries.
Possession of a High School Diploma or GED.
Demonstrated English language proficiency, including the ability to speak, read, write, and understand English well enough to meet minimally acceptable performance standards set for the job tasks.
One (1) year of related full-time experience utilizing PeopleSoft computer software technology. CUNY considers full-time experience to be 35 hours per week. Experience that is less than full-time and more than 20 hours per week can be prorated at 50% (e.g., two month's related work experience at 20-35 hours per week equate to one month's full-time related work experience.)
This title has four levels. To qualify for Levels 2 - 4, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.
The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html
** 13% suppressed salary for the first 24 months of new hire.
CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.
HOW TO APPLY
Access CUNYfirst Portal
December 7, 2019
JOB SEARCH CATEGORY
CUNY Job Posting: Information Technology/Technical
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.