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CUNY Chief Academic Technology Officer (University Associate Administrator) in New York, New York

Chief Academic Technology Officer (University Associate Administrator)

Job ID



Central Office

Full/Part Time




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The University Office of Academic Affairs (OAA) at The City University of New York (CUNY) seeks a Chief Academic Technology Officer to lead the university-wide tactical vision, execution and consolidation of the academic technology portfolio across CUNY for enhancing the instructional environment for faculty and students through the integration of web and media-based learning technologies and tools in the curriculum. The Chief Academic Technology Officer will operationalize and drive all classroom and online education and digital learning initiatives and functions to meet curricular objectives and support teaching, learning, research, scholarly and creative activities across multiple modalities. They will collaborate with academic and administrative technology leaders across CUNY to establish appropriate governance and use of academic technologies, leverage technological applications and innovations, facilitate planning efforts that drive the emerging uses of technology, implement appropriate academic and instructional technology-based enhancements across the curriculum and learning labs, facilities and environments, and ensure all systems meet accessibility and operational objectives and are appropriately integrated into the university’s technology infrastructure and environment.

Reporting to the Associate Vice Chancellor for Academic Strategy and Operations, and working in partnership with OAA leaders, the Chief Academic Technology Officer will establish a new centralized office of academic technology, build the academic technology team and lead the office to ensure full deployment, implementation and integration across multiple platforms and technologies, and provision of training, academic and instructional support services to faculty and students across all CUNY college campuses and the university office of Academic Affairs. They will provide subject matter expertise on academic technology strategy and integration and support a holistic approach for enterprise-wide educational technology platforms and services supporting student learning to maximum economies and efficiencies of scale. The Chief Academic Technology Officer will serve as key liaison between the system offices of Academic Affairs and Computing and Information Services by advancing the objectives of both areas and leading joint initiatives related to academic strategy informed by technology capacity and opportunities. Additionally, they will cultivate collaborations between faculty, academic and technical administrators on pedagogy/andragogy needs, and facilitate the effective delivery and continuous improvement of the core educational technology environment, including the Learning Management System (LMS) and affiliated technology ecosystems that support over 225K students.

In addition to the executive job summary, other leadership accountabilities include, but will not be limited to, the following:

  • Leads the operations of systems and services to help deliver important academic programs across multiple modalities including credit-bearing, continuing education, international programs, and special programs including, but not limited to, Blackboard, D2L Brightspace, EAB Navigate, CollegeApp, Xenegrade, and the CRM.

  • Ensures proper solutions and knowledge management best practices are followed and integrates continual service improvements to refine and improve effectiveness and efficiency.

  • Manages the adoption, integration, configuration, and deployment for the full-spectrum solution portfolio necessary to ensure student learning.

  • Promotes partner adoption of learning technologies and manages the analysis of platform and operational data to guide the continuous improvement of the learning experience.

  • Manages large vendor relationships and third-party software companies at the system level, while working with the CUNY campuses to manage other content and smaller third-party vendors and software/services.

  • Creates viable business cases for new or expanded technologies, including effort and budget estimates, staffing information, sourcing information, and risk mitigation plans.

  • Partners with the Office of Computing and Information Services to objectively evaluate vendors' delivery performance versus schedule, cost, and quality and provides periodic vendor feedback.


  1. Until further notice, this is a hybrid position, eligible to work remotely and on-site in the office.

  2. Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.


  • Bachelor’s degree in a discipline directly related to educational or information technology and at least ten (10) years of experience in a leadership role responsible for building and implementing digital educational technologies and applications and learning management systems required. Higher education experience and an advanced degree strongly preferred.

  • Experience integrating system-wide technologies into the teaching and learning processes via implementation projects and initiatives addressing effective pedagogy/andragogy, academic success and technology-facilitated research activities.

  • Thorough knowledge of trends in educational technology and higher education industry, including depth on core processes and available technology options.

  • Technical acumen and skills to evaluate and recommend academic and instructional technology solutions based on pedagogical/andragogical value, usability and integration with technology services, and successfully deploy new and improved learning technologies and tools.

  • Experience with resource forecasting and project delivery methodologies (e.g. agile, predictive), as well as success leading educational technology portfolios and projects with ability to develop strategic targets and translate them into successful projects and results.

  • Demonstrated leadership of staff in an academic technology related environment plus commitment to promoting and enhancing diversity, equity, inclusion and belonging.

  • Collaborative leadership and decision-making style to build relationships, understand cross- functional roles, successfully influence and build credibility with faculty and academic leaders across the university and with external stakeholders.

  • Strong interpersonal, communication and facilitation skills with the ability to form and develop professional relationships, distill ideas from a diverse group, and develop consensus from stakeholders.

  • Strong administrative, organizational, negotiation, financial and project management skills.

  • Proficiency using administrative, academic and financial systems and remote/virtual meeting/conferencing, productivity and collaboration tools (MS Office365, SharePoint, Teams, Zoom).


University Associate Administrator


This position is in CUNY’s Executive Compensation Plan. Salary range is $160,000 - $200,000, commensurate with qualifications, experience, and education.

CUNY’s benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

IMPORTANT NOTICE: Health Plan Coverage for Employees Hired on or after October 1, 2022

City of New York employees and employees of Participating Employers and their eligible dependents hired on or after October 1, 2022 will only be eligible to enroll in the Emblem Health HIP HMO Preferred Plan and must remain in the HIP HMO Preferred Plan for the first year (365 days) of employment.

After 365 days of employment, the employee will have the option of either remaining in the HIP HMO Preferred Plan or selecting a different health plan within 30 days before the end of the 365th day period. If a new health plan is selected, the new plan will be effective on the 366th day. Only after the 365th day can the employee participate in any Annual Fall Transfer Period.

An employee who needs to request an exemption from the required enrollment in the HIP HMO Preferred Plan can do so by submitting a HIP HMO Opt-Out Request Form to Emblem Health. An employee, or eligible dependent, must meet certain criteria and the request must be approved by Emblem Health before the exemption is granted. The HIP HMO Opt-Out Request Form and HIP service area are available on the Emblem Health website.


For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:

Current CUNY employees must apply through CUNYfirst Employee Self Service using their login credentials. After you login, click the Careers tile on the Employee Self Service Menu page to view job openings.


February 24, 2023. Review of applications will begin two weeks from posting date. (Posting closing date revised)


CUNY Job Posting: Executive


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.