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CUNY Chief Information Officer (Professional School Assistant Administrator) in New York, New York

Chief Information Officer (Professional School Assistant Administrator)

Job ID



School of Professional Studies

Full/Part Time




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As New York's leading online school since 2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor's and master's degree options at the City University of New York, and serves as the University's first undergraduate all-transfer college. With 26 degrees and numerous other non-degree and grant-funded workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor's degree, progress from an associate's degree, earn a master's degree or certificate in a specialized field, and advance in the workplace or change careers. Consistently ranked highly by U.S. News & World Report for its online offerings, CUNY SPS has emerged as a nationwide leader in online education. The School's renowned and affordable online programs ensure that busy working adults may fulfill their educational goals on their own time and schedule.

In addition to the CUNY Title Overview, the CIO will be responsible for the School’s overall technology infrastructure: strategy & planning; organization & operations; and, acquisitions & deployment. And will:

  • Provide leadership and vision for the strategic development and management of computing

information systems, network communications, telecommunications, media services, instructional

applications, information security systems, and campus technology infrastructure that will support

our students, faculty, and staff;

  • Direct technology for the School, including network, server, desktop, online and classroom, telecommunications, and security infrastructure; help desk and technical support services; web, database, and systems application development; and, budget, contracts, accounts payable, personnel management;

  • Provide leadership and oversee the CUNY SPS IT unit;

  • Ensure that technology projects are on schedule, within allocated appropriations, and successfully completed;

-Manage the IT budget and propose budgets for out years;

-Develop the School’s technology roadmap within the context of multiyear technology plans;

  • Through active communication and consultation with faculty, students, staff, and administrators,

ensure solutions are meeting the changing demands within the College and are user-based;

  • Manage and oversee the campus network infrastructure to ensure the stability, reliability, and

security of college systems, data, applications, and information, as well as to meet the changing

technology demands of the various School stakeholders;

  • Support campus wide e-business initiatives that assist administration, faculty, and students through

the design and development of web-based application services;

  • Demonstrate a continuous effort to improve operations, improve customer service, streamline and

re-engineer work processes, and remain current with trends and emerging technologies;

  • Maintain processes for effective information technology security management and policy


  • Set policies to ensure privacy of data and security of data processing facilities;

  • Plan, organize, coordinate, and direct the activities of the Office of Information Technology, both

within the campus and University-wide;

  • Proactively offer and respond to technology solutions and support to college academic and administrative unit Directors

to improve customer service throughout the campus environment;

  • Collaboratively work with the University CIO in the design and implementation of enterprise-wide

technology solutions and services that will produce strategic, operational, technology, and cost

benefits for the School;

  • Recommend, evaluate, develop, and implement support systems for the educational mission,

strategic priorities, goals, and objectives of the School;

  • Lead strategic planning for the enhancement of academic, administrative, and instructional systems;

  • Serve as the main liaison to University administrative, academic, and student service forums related

to technology;

-Develop ways for IT to engage with the campus community, e.g, security workshops, technology trends, brown bag lunches;

-Other duties as assigned by the Associate Dean of Administration and Finance.


• Until further notice, work will be performed in a hybrid manner with 70% onsite presence.


This position is in CUNY's Executive Compensation Plan. All executive positions require a minimum of a Bachelor's degree and eight years' related experience. Additional qualifications are defined below.

  • Eight (8) years of experience in information technology and/or information services, with at least five (5) years of demonstrated managerial experience in an institution of higher education, including the supervision of a complex IT department;

  • Management experience that includes strategic planning, budget and personnel management, in depth knowledge of computer, network, and security systems and operations, student information systems, media technology, telephone systems and operation networking, and wireless technology;

-Excellent project management skills;

  • An understanding of the unique requirement and challenges of administrative and academic

technology in higher education;

  • Familiarity with emerging technologies and new trends and applications of information technology in higher education, as well as best practices in the management of information technologies, systems, analysis, design, and presentation;

  • A proven record as a leader and manager who has transformed information technology operations within a large and diverse organization;

  • Outstanding communication skills, including the ability to express complex technology concepts in a clear, concise manner; experience developing and managing strategic technology with administration and instructional systems;

  • A clear information technology vision, creative thinking, collaborative management style, and the ability to foster long-term relationships with the School’s many constituencies;

  • Experience with ERP, CRM and Blackboard (and/or other LMS) systems; and, re-engineering/re-organizing business processes;

  • Strong leadership skills including flexibility and consensus-building;

  • Managerial experience training and developing staff of varying levels of skill and experience;

  • Excellent verbal, writing, and interpersonal communication skills

  • Ability to work effectively, collaboratively, and cooperatively with diverse students, faculty, staff, and Constituents;

  • Strong organizational skills with the ability to establish plans, manage a large workload.

  • Commitment to campus values of equity, diversity and inclusion.


Professional School Assistant Admin


Salary commensurate with education and experience,from $155,000 - $165,000.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

Important Notice: Employees hired on or after October 1, 2022, and their eligible dependents, will only be eligible to enroll in the EmblemHealth HIP HMO Preferred Plan, and must remain in the HIP HMO Preferred Plan for the first year (365 days) of employment.

After 365 days of employment, the employee will have the option of either remaining in the HIP HMO Preferred Plan or selecting a different health plan within 30 days before the end of the 365-day period. If a new health plan is selected, it will be effective on the 366th day. Only after the 365th day can the employee participate in any Annual Fall Transfer Period.

An employee who needs to request an exemption from the required enrollment in the HIP HMO Preferred Plan can do so by submitting a HIP HMO Opt-Out Request Form to EmblemHealth directly. An employee, or eligible dependent, must meet certain criteria in order to submit the request and it must be approved by EmblemHealth before the exemption is granted. The HIP HMO Opt-Out Request Form and HIP HMO service area are available on the EmblemHealth website.


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June 14, 2023


CUNY Job Posting: Executive


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.