Job Information

CUNY College Assistant (Hourly), Theater Usher, multiple positions  -  Theater Operations in New York, New York

College Assistant (Hourly), Theater Usher, multiple positions - Theater Operations

Job ID



John Jay College

Full/Part Time




  • Under supervision, performs miscellaneous clerical, administrative, research or other work related to the operation of a College or other unit where such work is required on a part-time basis or for a period of limited duration.

  • There is one Assignment Level for this position. All personnel perform related work. This specification describes typical assignments; related duties may be assigned as


  • Maximum tenure for any employee in this hourly position is 1040 hours per year.

  • Performs routine clerical work; may answer and attend to telephone calls; maintain records,

operate office machines (such as copier), sort and distribute mail, issue keys and identity cards,

act as messenger, and perform related tasks as required.

  • Types letters, memoranda, charts, and similar materials.

  • Acts as cashier.

  • Assists in statistical or research activities. May collect and compile data, code data for computer entry, perform data entry, and run computer reports.

  • Performs clerical library work, such as sorting and shelving books, performing data entry into library systems, or binding books and periodicals.

  • Assists in instructional programs, including tutoring and assisting students in areas such as reading and mathematics. May assist in speech and hearing therapy, provide musical accompaniment, and/or distribute and collect physical education equipment.

  • Enters and maintains departmental records such as inventory control records, rosters, directories, and schedules.

  • May operate computers, computer software, and other electronic equipment in performing assigned tasks.


College Assistant





John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) led by President Karol V. Mason and an internationally recognized leader in educating for justice. John Jay is a federally-designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups.

The College participates in the doctoral programs of the Graduate Center of the City University of New York and offers bachelor’s and master’s degrees in traditional criminal justice-related fields of study as well as in a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. John Jay College seeks staff and faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education.


This is a part time position. Theater Usher will be reporting to Patron Services Coordinator.

General Responsibilities for Theater Usher position:

• Ushers facilitate a smooth, safe and enjoyable experience for theater-goers and rental clients.

• Front-of-house duties include preparing the venue, being an information resource, managing traffic flow, enforcing client and theater policy, seating guests efficiently, maintaining safety and discretion, and executing post-show break down.

CUNY anticipates a return to fully onsite work during Fall Semester 2022 and this position is based in New York, NY.


  • Must demonstrate sufficient skills to perform the duties of the assigned tasks.



  • Punctuality, discretion, and strong accountability for the quality and quantity of your work;

  • Interest in learning about theater, the performing arts, and audience management;

  • Ability to take direction from Patron Services Coordinator and adapt to daily change;

  • Strong customer service skills, diplomacy and discretion.

  • Professional presentation (your person and your uniform); You must own a black-collared button-down shirt, black pants or knee-length skirt, comfortable professional flat black shoes, and a watch. Black blazer is optional.

  • Ability to multi-task and have quick response while retaining a professional and calm demeanor;

  • Aptitude to foresee potential problems and have a pro-active attitude;

  • Disposition and physical ability to stand quietly for FOUR consecutive hours at a time;

  • Physical ability to lift metal stanchion posts (about 20 lbs) and an A-frame (with a teammate);

  • You must be willing to check-in your cell phone for the entire shift. (Theater has house phones for emergency calls which can be used with Patron Services Coordinator’s approval.)


This is a part-time position of up to 20 hours per week, scheduling of the days can be worked out.

Hourly rate is $15.61per hour. Appointment is on a per semester basis and subject to budgetary and renewal approval.


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


If you are viewing the job posting on John Jay College website or in CUNYfirst, please select the "Apply Now" button. If you are viewing the job posting on any other website, please follow the instructions below:

-Go to and click on "Employment"

-Click "Search job listing"

-Click on "More options to search for CUNY jobs"

-Search by Job Opening ID number 24583

-Click on the "Apply Now" and follow the instructions

Once you have registered or logged in with your user name and password, upload your cover letter, resume, and the names and contact information of three professional references as one document.


Preview of the resumes will begin on June 17, 2022.

Posting will close once filled.


CUNY Job Posting: Support Staff


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.