Job Information

CUNY College Discovery- Academic Program Specialist in New York, New York

College Discovery- Academic Program Specialist

Job ID



Borough of Manhattan CC

Full/Part Time




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Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to the intellectual and personal growth of students. The College bridges the economic and education opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect of each member’s ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity and national origin, among other personal characteristics. BMCC’s motto speaks to this common sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond.

The Academic Program Specialist will report to the Director of the College Discovery (CD) Program. In addition to the CUNY Title Overview, the person will:

  • Recommend and implement recruitment activities for the CD program.

  • Partner in developing and putting into action retention and persistence outreach activities for College Discovery students.

  • Supervise and coordinate program tutors and other student support services.

  • Develop and design training/professional development for academic support staff.

  • Assist the Director in forming and implementing co-curricular student activities that meet the broad interests and needs of the College Discovery students, such as the CD Student Club and CD Recognition Ceremony, that are based on student development theory, diversity and community service.

  • Collaborate with the Office of Student Affairs, Office of Academic Affairs and other key offices to ensure that the services provided to these students are coordinated.

  • Work with Institutional Research to implement an assessment strategy that will use learning outcomes and best practices to assess participation in the CD program.

  • Work with the CD team to develop and maintain a communication strategy using print and technology resources including the web presence and social media usage.

  • Oversee various administrative functions in absence of the Director.

  • Provide assistance with major college-wide events such as commencement, orientation, registration and honors convocation.

  • Participate in campus-wide retention and persistence outreach and activities.

  • Ability to work in-person and remote environments.


  • Bachelor's Degree and four years' relevant experience required.

  • Knowledge of best practices in student success program implementation using research, assessment, and data-informed decision making.

  • Successful implementation of programs for a diverse student population, and evidence of successful college-wide collaborations.

  • Must possess strong interpersonal, oral and written communication skills with attention to detail, and proven leadership; teaching experience is a benefit.

  • Ability to work evening hours and weekends as necessary.

  • Be a dynamic individual can work independently and under general supervision to provide courteous and accurate customer service to all students, visitors and campus community.

  • Have proficiency in various software programs, social media, and Microsoft Excel.

  • Additional education in student personnel administration, higher education or a related field desirable.


Participates in the daily coordination of academic and administrative activities of a College's specialized academic program under management direction.

  • Supports program development, student service delivery, outcome evaluation and instructor/student recruitment, enrollment, and retention.

  • Recommends, implements and evaluates strategies to expand program offerings

  • Prepares analytical and statistical reports for management

  • Develops and maintains relationships with various College offices to improve student and faculty services

  • Serves as resource expert regarding program policies and procedures

  • Oversees office recordkeeping; manages updates of program web and print materials

  • May supervise office operations and/or department budget

  • Performs related duties as assigned.

Job Title Name: Academic Program Specialist


Higher Education Assistant




$54,313 - $62, 411

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


Submit a cover letter and resume via our online recruiting system CUNYFirst at

Vaccine mandate:

Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.


February 08, 2023


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.