Job Information

CUNY College Success Coach, CUNY Prep in New York, New York

Job Title: College Success Coach, CUNY Prep

Job ID: 22321

Location: Central Office

Full/Part Time: Full-Time

Regular/Temporary: Regular


The Dr. Derrick Griffith CUNY Prep School was founded in 2003 and is located in the Bronx. CUNY Prep’s mission is to develop lifelong learners who have academic, personal and social skills necessary for higher education. We serve students ages 16-18 who have left traditional high schools, helping them to obtain their High School Equivalency Diploma and move on to success through college. We want our graduates to have access to a greater range of opportunities and go on to become active participants in community and civic affairs.

As members of the CUNY Prep team, all staff must be extremely committed and passionate about working with urban youth. They must be highly motivated, self-directed, flexible, reliable, and open to learning new ways of thinking about their practice. CUNY Prep staff are active participants in creating an engaging, dynamic, and highly effective school environment. All staff are responsible for actively contributing to on-going civic and social events throughout the year.

Along with supporting and tracking student success as part of the CUNY Prep Team, the College Success Coach will:

  • Register and schedule students into required courses prior to the start of each semester.

  • Meet with students on a weekly basis through the developmental seminar and schedule individual advisement sessions throughout the semester.

  • Monitor student tutoring hours at the academic learning center and distribute student incentives.

  • Provide leadership in determining the needs of the students related to college access.

  • Assess students to determine educational needs, career goals, and academic potential.

  • Perform advising services including: academic, social and cultural support, technical assistance with financial aid, scheduling, and other resources.

  • Foster relationships with college faculty to gain a deep understanding of the attitudes, skills, and knowledge necessary for college success.

  • Serve as on-site support to all CUNY Prep graduates currently progressing towards a degree.

  • Serve as a student advocate by resolving problems with admission, financial, or issues that may arise during the course of the student’s college experience.

  • Recommend students for CUNY Prep Internship program based on need for employment and academic stability.

  • Maintain reports, files, and statistical data on student’s academic achievement and attendance for both program management and evaluation purposes. Other duties as assigned.


A Master's degree in an appropriate discipline (e.g., counseling, guidance, social work, or psychology) and two years' related experience.


  • Relevant teaching and advisement experience.

  • Ability to communicate and cooperate with diverse populations and different levels of school, higher education, and government personnel.

  • Strong understanding of college systems and organization.

  • Ability to work effectively on a team with a strong focus on data-driven outcomes.

  • Strong computer skills.

  • Excellent writing, interpersonal and communication skills.

  • Commitment to the success of urban education and knowledge of issues related to post-secondary access.


Provides educational programs, academic advice, and counseling assistance to students in one of CUNY's comprehensive support programs.

  • Provides advice and counsel to students covering academic, social, career, and related issues, making appropriate referrals as needed

  • Determines areas of need and develops and teaches orientation programs, seminars, student workshops, and other activities

  • Develops interventions related to student academic status and success

  • Reports on activities and outcomes, assisting with report-writing and data collection

  • Collaborates with academic and student support departments to ensure students are utilizing available services and programming

  • Performs related duties as assigned.


Higher Education Assistant




Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

IMPORTANT NOTICE: Health Plan Coverage for Employees Hired on or after July 1, 2019

City of New York employees and employees of Participating Employers and their eligible dependentshired on or after July 1, 2019 will only be eligible to enroll in the EmblemHealth HIP HMO Preferred Planand must remain in the HIP HMO Preferred Plan for the first year (365 days) of employment.

After 365 days of employment, the employee will have the option of either remaining in the HIP HMOPreferred Plan or selecting a different health plan within 30 days before the end of the 365th day period.If a new health plan is selected, the new plan will be effective on the 366th day.

Only after the 365th day can the employee participate in any Annual Fall Transfer Period.

An employee who needs to request an exemption from the required enrollment in the HIP HMOPreferred Plan can do so by submitting a HIP HMO Opt-Out Request Form to EmblemHealth. Anemployee, or eligible dependent, must meet certain criteria and the request must be approved byEmblemHealth before the exemption is granted. The HIP HMO Opt-Out Request Form and HIP servicearea are available on the EmblemHealth website.


For full consideration, submit a cover letter and resume online via CUNY's web-based job system,addressing how your experience and credentials fulfill the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:



April 23, 2021


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.