CUNY CQI Administrator (Institutional Research Manager) in New York, New York


The Continuous Quality Improvement (“CQI”) Administrator for the CUNY School of Medicine will work closely with senior academic and administrative leadership in strategic planning and activities related to the school’s continuing accreditation. The position will have significant responsibility for creating and maintaining systems of data-driven quality improvement. S/he will manage relevant accreditation standards, recommend policies, collect and summarize data, produce reports and present findings and ensure ongoing compliance with relevant standards.

Reporting to the Deputy Dean for Medical Education, duties for the CQI Administrator include but are not limited to the following:

  • Oversees the development and implementation of the School’s Quality Improvement program

  • Develop a system of monitoring elements, including what data is collected, to whom it is disseminated when a formal review occurs and supplies recommendations, timelines and goals to senior administration

  • Conduct ongoing evaluation and reporting of activities and reports of quality improvement initiatives and provide ongoing recommendations for improvements.

  • Lead the School's LCME Data Collection Instrument (DCI) and serves as the lead data and quantitative analysis source for the LCME standards tables

  • Supervise and manage staff on duties related to data collection, LCME reporting and quality improvement

  • Develop and maintain survey instruments and other data-gathering instruments administered by the School.

  • Prepare independent data reports and present findings of analyses and research to College constituencies.

  • Analyzes and reports student performance data, including course exam scores, final course grades, NBME shelf exam scores, OSCE/CPX scores, USMLE scores.

  • Monitor and report course/clerkship management related data, including timeliness of grades, grades across sites, mistreatment concerns, etc.

  • Develop analyses and reports for student satisfaction data, such as the AAMC GQ and end of course/clerkship/year evaluations.

  • Regularly review data sources for accuracy and consistency including the AAMC Year 2 Questionnaire, AAMC Graduation Questionnaire, student/faculty evaluations, AAMC Mission Management Tool, Curriculum committee and SAPC outcomes, aggregated NBME scores (Step 1, Step 2 CK and CS), etc.


Bachelor's Degree and six years' relevant experience required.

Other Qualifications:

  • A Masters or doctoral degree in education, public health, statistics, or related field is strongly preferred.

  • Six years of relevant experience in medical education or healthcare is required.

  • LCME site visit experience preferred.

Skills/Knowledge requirements:

  • Results and outcomes oriented

  • Understand the LCME process

  • Strong oral and written communication skills with an emphasis on presentation

  • Proven record of collaboration and teamwork

  • Self-directed, flexible and adaptable to the needs of undergraduate medical education

  • Strong proficiency with word processing, spreadsheets, and database software


Manages College institutional research programs and studies related to the College's mission.

  • Develops relevant, timely and accurate institutional information to administrators, the college community, the external community, and external agencies.

  • Defines and implements research studies, designing and conducting data analyses and analyzing and interpreting results.

  • Researches, develops and recommends policy analyses relevant to anticipated institutional planning, policy, and decision-making needs.

  • Participates in college-wide strategic planning, institutional effectiveness and outcomes assessment tasks.

  • Respond to data, table and report requests from college constituencies.

  • Manage surveys, questionnaires and other data-gathering instruments administered by the Office.

  • Manages a library of institutional planning and research documents.

  • May consult with faculty and students in the design of databases for research projects

  • Performs related duties as assigned.

Job Title Name: Institutional Research Manager


Higher Education Associate




Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


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Candidates should provide a resume and cover letter.



Open until filled, with resume review to begin on April 15, 2018.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job Title: CQI Administrator (Institutional Research Manager)

Job ID: 18044

Location: CUNY School of Medicine

Full/Part Time: Full-Time

Regular/Temporary: Regular