Job Information

CUNY CUNY Start/Math Start Program Specialist (2 Vacancies) in New York, New York

Job Title: CUNY Start/Math Start Program Specialist (2 Vacancies)

Job ID: 21178

Location: Central Office

Full/Part Time: Full-Time

Regular/Temporary: Regular


The CUNY’s Office of Academic Affairs and participating ten (10) CUNY colleges work collaboratively to provide students with innovative approaches to developmental education through the CUNY Start/Math Start program. CUNY Start is an intensive pre-matriculation program for incoming CUNY students need to increase their proficiency in English and/or mathematics prior to enrollment in college credit classes. CUNY Start is recognized for its carefully designed curriculum and pedagogy, ongoing professional development and mentor-based training model. Math Start, CUNY Start’s math program, is offered as a semester-long program, or in shorter 8-10 week cycles throughout academic year and during the summer. More information about CUNY Start/Math Start can be found at

The CUNY Start/Math Start Academic Program Specialist performs comprehensive analytical and administrative duties supporting the daily operational needs of the program, including program outreach and promotion. The Academic Program Specialist is part of the CUNY Start Central Office CUNY Start program team and is expected to collaboratively assist with the program’s academic and college readiness objectives, and support program development and new initiatives. Additionally, the Academic Program Specialist serves as a liaison for all campus-based CUNY Start program across the University.

Other key duties include but will not be limited to the following:

  • Liaise with campus program staff to support the overall goals and priorities of the CUNY Start / Math Start program.

  • Communicate developmental education policies and practices, and articulate program goals and program mission to campus and public representatives.

  • Support citywide program outreach and recruitment efforts with campus programs and other city public and private entities.

  • Engage in marketing efforts through social media networks, newsletters and CUNY Start/Math Start alumni groups to increase the public visibility of the program.

  • Monitor and support campus’ data collection and program assessment related to program activities and outcomes

  • Collaborate with program staff in making data-informed decisions on program activities and priorities.

  • Update online/web page content to ensure accuracy and user-friendliness.

  • Coordinate events, training, meeting logistics, special projects and HOC requests as needed.



Bachelor's Degree and four years' relevant experience required.


  • Advanced degree in a directly related discipline

  • Experience supporting college transition and/or student support programs, particularly with under-prepared high school or college students in an educational setting preferred;

  • Strong presentation, written, and interpersonal communication skills to successfully work with and present to diverse learners and audiences;

  • Strong work ethic, character and personal integrity, and ability to work with the utmost professionalism, discretion, and confidentiality;

  • Strong analytical, evaluative, and research skills;

  • Ability to work well in a time-sensitive, dynamic, student centered and responsive office;

  • Proactive and flexible, with the ability to manage a varied workload priorities and deadlines;

  • Strong computer proficiency using standard administrative and academic systems and programs, especially Microsoft Office Suite, with an interest and ability to learn new computer software systems;

  • Eager to be part of an active, high-profile program committed to promoting college access and success in post-secondary education; and

  • Able to travel to multiple college campuses in the five boroughs of New York City.


Participates in the daily coordination of academic and administrative activities of a College's specialized academic program under management direction.

  • Supports program development, student service delivery, outcome evaluation and instructor/student recruitment, enrollment, and retention.

  • Recommends, implements and evaluates strategies to expand program offerings

  • Prepares analytical and statistical reports for management

  • Develops and maintains relationships with various College offices to improve student and faculty services

  • Serves as resource expert regarding program policies and procedures

  • Oversees office recordkeeping; manages updates of program web and print materials

  • May supervise office operations and/or department budget

  • Performs related duties as assigned.

Job Title Name: Academic Program Specialist


Higher Education Assistant




Salary is commensurate with qualifications, experience, and education, up to $61,593.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


For full consideration, submit a cover letter, resume, and three professional references (name, title, organization, and contact information) online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:


November 4, 2019


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.