Job Information

CUNY Federal Work Study Payroll Coordinator - Student Financial Aid Operations (Financial Aid Coordinator) in New York, New York

Job Title: Federal Work Study Payroll Coordinator - Student Financial Aid Operations (Financial Aid Coordinator)

Job ID: 22036

Location: Central Office

Full/Part Time: Full-Time

Regular/Temporary: Regular


Under the supervision of the Assistant Director of SFA Operations for Federal Work Study, the position of FWS Payroll Coordinator will support the day-to-day operations of all aspects of the bi-weekly payroll related activities for students participating in the federal work study program. Duties include ensuring quality customer service to colleges, delivery of accurate and timely payments to students, compliance with labor and tax regulations and federal, state and institutional guidelines.

Other duties include but are not limited to the following:

  • Assists in the coordination of work study related activities across CUNYfirst modules with various central office administrative and technical staff in the Office of the Budget and Finance, Computer Information Services and the Office of Student Financial Assistance

  • Participates in developing the annual payroll calendar and communicates payroll activities, deadlines, and status with the appropriate staff

  • Reviews daily system reports to ensure updates to student records and files.

  • Identifies issues and notifies appropriate technical staff; researches and evaluates issues raised by colleges concerning processing errors or enhancements; coordinates the communication of the issues to appropriate technical and operations staff, committees and management; monitors issues through resolution.

  • Assists in updating systems and modules for uncashed and undeliverable checks, rejected electronic refunds and stop payments, and identifies and analyzes rejected data and initiates measures to prevent future rejections.

  • Assists in preparation of various management reports.

  • Develops and updates training and resource materials, and participates in monthly university-wide work study meetings and provides college work study coordinators with ongoing guidance and training.

  • Assists with year-end and new year processes to ensure accurate tax related reporting.

  • Assists in the preparation of Form W-2 Wage and Tax Statements for FWS employees.

  • Performs other job-related duties as assigned.


Bachelor's degree is required.

Preferred Qualifications:

  • Work experience in a financial aid environment

  • Working knowledge of financial aid Title IV regulations and programs

  • Excellent communication and organizational skills

  • Ability to maintain detailed and consistent records on an ongoing basis

  • Proficient with latest software including Oracle/PeopleSoft, and Microsoft Office applications


Coordinates financial aid procedures and activities and provides financial aid information.

  • Schedules workshops, reviews applications, establishes pay cycles, disburses funds and resolves disbursement problems, and records awards, disbursements and returns

  • Coordinates, verifies and resolves problems regarding the disbursement of scholarships and grants by verifying student eligibility, establishing pay cycles and reviewing pay-outs

  • Reconciles accounting and disbursement schedules

  • Provides data for financial aid and donor reports as needed

  • Supports the College's enrollment management efforts by providing financial aid information to prospective students, their families and their high school counselors

  • Serves as liaison between the college and direct loan providers

  • Performs related duties as assigned.

Job Title Name: Financial Aid Coordinator


Assistant to HEO




Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is :


Review of resumes will begin on September 21, 2020 and the position is posted until filled.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.