CUNY Financial Aid Advisor in New York, New York

POSITION DETAILS

ABOUT JOHN JAY COLLEGE John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) located steps from Lincoln Center at the cultural heart of New York City under the leadership of a new president, Karol V. Mason. John Jay is an internationally recognized leader in educating for justice and committed to the advancement of justice and just societies around the world. John Jay is an Hispanic-serving institution; it is ranked third in the nation in black student success and is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body that includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups.

Founded in 1964, John Jay College is known for preparing its 15,000 students to serve the public interest as ethical leaders and engaged citizens. A public liberal arts institution offering bachelor’s and master’s degrees and participating in the doctoral programs of the Graduate Center of the City University of New York, the College offers traditional criminal justice-related programs and a growing portfolio of liberal arts and sciences programs. These highlight themes of justice across the arts, sciences, humanities, and social sciences. Students can choose from 31 majors, 13 master's degree programs, and two doctoral programs.

In 2011, the college opened a new 600,000 square foot building with a black-box theater, state-of-the-art lab space, a moot court, and a variety of virtual learning settings. Over the past 12 years, the college has experienced unprecedented faculty hiring and expansion of its curricular offerings. John Jay College is committed to diversity and inclusion and seeks colleagues who thrive in multicultural academic environments.

POSITION OVERVIEW Reporting to the Associate Director of Financial Aid, CUSP - Financial Aid Advisor is responsible for providing dedicated financial aid advising, planning, and activities to a cohort of at-risk students at 90-plus earned credits, who are encountering significant barriers toward the completing their degree.

The successful candidate will be required to carry out the following responsibilities:

  • Provide direct services to a cohort of at-risk students at 90-plus earned credits.

  • Work collaboratively with the CUSP- Academic Senior Advisor.

  • Administer awarding of completion grants.

  • Work collaboratively with other units in Enrollment Management, Student Affairs and Academic Affairs to support advisement, registration, counseling, and other related activities.

  • Perform Title IV verification to determine eligibility for federal student aid and accuracy of reported information to the Department of Education.

  • Notify students of missing information or documentation related to verification.

  • Originate federal direct student loans.

  • Ensure compliance with college, Federal, and State financial aid regulations and policies.

  • Respond to financial aid inquiries via e-mail, telephone, and in-person in a timely fashion.

QUALIFICATIONS

Bachelor's Degree required.

OTHER QUALIFICATIONS

  • Prior experience in financial aid, enrollment management, student affairs, or academic advisement preferred.

  • Successful candidate will have excellent customer service skills and strong verbal and written communication skills.

  • Candidates should also exhibit a proven history of working collaboratively in a diverse, team-oriented environment.

  • Must be available to work some evening and weekend hours.

CUNY TITLE OVERVIEW

Counsels applicants and students on eligibility for financial aid programs, assisting them in the application process.

  • Verifies eligibility for Federal and State financial aid programs including grants, scholarships, and guaranteed student loans

  • Performs application intake, evaluation, processing and awarding

  • Assists in the production of Financial Aid online, print material, and websites

  • Advises students on good academic standing requirements and the appeal process; reviews appeals for dependency overrides and budget adjustments

  • Conducts group workshops and represents the financial aid office at various on- and off- campus events

  • Serves as a liaison between the college office and Direct Loan Providers

  • Performs other related duties as assigned.

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

$39,282.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

If you are viewing the job posting on John Jay College website or in CUNYfirst, please select the "Apply Now" button. If you are viewing the job posting on any other website, please follow the instructions below:

  • Go to www.cuny.edu and click on "Employment"

  • Click "Search job listing"

  • Click on "More options to search for CUNY jobs"

  • Search by Job Opening ID number 19351

  • Click on the "Apply Now" and follow the instructions

Once you have registered or logged in with your user name and password, upload your cover letter, resume, and the names and contact information of three professional references as one document.

CLOSING DATE

Review of resumes to begin September 11, 2018. Posting closes on September 26, 2018.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job Title: Financial Aid Advisor

Job ID: 19351

Location: John Jay College

Regular/Temporary: Regular