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CUNY Financial Aid Manager (HEA) - Financial Aid in New York, New York

Financial Aid Manager (HEA) - Financial Aid

Job ID



Hunter College

Full/Part Time




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The Financial Aid Manager will report to the Director of Financial Aid. In addition to the CUNY Title Overview, the Financial Aid Manager will be responsible for the following duties:

  • Manages timely advising, awarding, distribution and reconciliation of Financial Aid using knowledge of current and new technology.

  • Develops and manages queries/reports for the CUNYfirst system Financial Aid module.

  • Manages the administration, review and reconciliation of the Federal Pell program.

  • Manages and provides leadership to reporting staff.

  • Manages and processes state, federal and private financial aid ensuring that eligibility, compliance and origination and disbursement of funds are completed according to timelines.

  • Performs professional judgment reviews of student files, making adjustments as needed.

  • Manages software systems such as COD, CPS, NSLDS to ensure accurate and timely financial aid administration.

  • Researches and resolves CUNYfirst related problems and conducts CUNYfirst training for aid staff.

  • Represents the financial aid office and the college at various meetings both on and off campus or virtually.

  • Flexible schedule during peak periods. Be available for evening and weekends as needed.


­Bachelor's Degree and six years' related experience required.


  • Strong working knowledge and understanding of PeopleSoft or CUNYfirst web-based navigation and writing extensive reports via SQL and/or PS Query.

  • Working knowledge of federal Title IV and NYS financial aid statutes, regulations, practices, and resources. Including current up to date with all financial aid statutes, regulations, policies, and procedures.

  • Working knowledge of Microsoft Office Suite including Excel, Access and PowerPoint is required.

  • Excellent written & oral communication skills.


Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.


Plans, develops and implements financial aid policies and processes in accordance with Federal, State and University standards.

  • Manages financial aid activities and represents the office at on-campus and off-campus meetings and forums

  • Manages day-to day administrative and systems operations for optimal efficiency and customer service; manages special processes such as Return of Title IV Aid

  • Provides comprehensive financial counseling to parents and students

  • Implements all necessary processes to support financial aid application, awarding and delivery cycles

  • Oversees the coordination of financial aid activities with those of other College and University offices

  • Implements and maintains web based services

  • Performs related duties as assigned.

Job Title Name: Financial Aid Manager


Higher Education Associate




Salary commensurate with education and experience ($67,784 - $93,491).

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


Applications must be submitted online by accessing the CUNY Portal on City University of New York job website To search for this vacancy, click on SEARCH ALL POSTINGS and in SEARCH JOBS field, enter the Job Opening ID number 26318

Click on the "APPLY NOW" button and follow the application instructions. Current users of the site should access their established accounts; new users should follow the instructions to set up an account. Please have your documents available to attach into the application before you begin. Note, the required

material must be uploaded as ONE document under CV/ Resume (do not upload individual files for a cover letter, references, etc.). The document must be in .doc, .docx, .pdf, .rtf, or text format- and name of file should not exceed ten (10) characters – also DO NOT USE SYMBOLS (such as accents (é, è, (â, î or ô), ñ, ü, ï , –, _or ç)).

Incomplete applications will not be considered.

Please include:

  • Cover Letter and/ or Statement of scholarly interests

  • Curriculum Vitae/ Resume

  • Names and contact information of 3 references

Upload all documents as ONE single file-- PDF format preferred


The search will remain open until the position is filled. The committee will begin reviewing complete applications on March 3, 2023. Applications submitted after the deadline will only be considered if the position/s remain open after initial round.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.