Job Information

CUNY HR Benefits Coordinator – Office of Human Resources in New York, New York

Job Title: HR Benefits Coordinator – Office of Human Resources

Job ID: 22070

Location: Graduate Center

Regular/Temporary: Regular


The Graduate Center, CUNY is the focal point for advanced teaching and research at The City University of New York (CUNY), the nation's largest urban public university. With over 35 doctoral and master’s programs of the highest caliber, the Graduate Center fosters pioneering research and scholarship in the arts and sciences and prepares students for careers in universities and the private, nonprofit, and government sectors. The Graduate Center’s commitment to research and scholarship for the public good is exemplified by its more than 30 centers, institutes, and initiatives, including its Advanced Science Research Center (ASRC), a 200,000 square-foot facility in upper Manhattan, designed to promote collaboration among scientists in five areas of global research and innovation: nanoscience, photonics, structural biology, neuroscience, and environmental sciences.

The Graduate Center (GC) benefits from highly ambitious and diverse students and alumni—who in turn teach hundreds of thousands of undergraduates every year. Through its public programs, the Graduate Center enhances New York City’s intellectual and cultural life.

The Office of Human Resources (OHR) supports a vibrant, diverse, and inclusive employee community at the Graduate Center and at its affiliated CUNY colleges and professional schools, which include Craig Newmark Graduate School of Journalism, and Macaulay Honors College. Through high-level expertise and services, we seek to create a workplace where faculty, staff, and student employees can thrive. Our comprehensive program includes employee relations, recruitment, benefits, compensation, professional development, coaching, and mentoring, with emphasis on quality and responsiveness.

This position reports to the Benefits Officer.

Duties include but are not limited to:

  • Assists the Benefits Officer with the administration and tracking of benefits (e.g. health coverage, flexible spending accounts, retirement, COBRA, commuting, etc.) and Leaves (e.g. Family Medical Leave, Paid Parental Leave, Child Care Leave, etc.) for GC, SOJ and MHC employees;

  • Receives, researches and responds to queries, concerns, requests pertaining to benefits, leaves etc.;

  • Receives, reviews and validates employee data; timely and accurately enter into CUNYfirst and/or PayServ and/or auxiliary systems; update employee records/personnel files; advises appropriate vendors (e.g. insurance carriers, welfare funds, etc.) and/or HR personnel of pertinent actions/changes;

  • Liaises with Payroll Unit, Time and Leave, HR Coordinators, etc., to ensure data in CUNYfirst, PayServ and auxiliary systems is accurate; partake in data audits and analysis;

  • Partakes or facilitates benefits segment of orientations, information sessions;

  • Collaborates with Benefits Officer in planning and coordinating benefits fairs, health and wellness events, open enrollment, presentations;

  • Provides administrative support to Benefits Officer; e.g. creating and maintaining benefits calendar, preparing and disseminating benefits related packages and/or communications, tracking employees on leaves and eligibility for coverages, data entry, aggregation of data and reports generation;

  • May provide support to other HR units (e.g. Front Desk Operations, Time and Leave);

  • Assists Benefits Officer in completing benefits reporting requirements;

  • May assist with the review and respond to unemployment and worker’s compensation claims with appropriate documentation;

  • Performs other duties as assigned.


Bachelor's Degree required.


Administers employee benefits programs for faculty and staff, assists in overall benefit administration, and provides employees with information regarding benefits.

  • Counsels and assists staff on employee benefits matters

  • Conducts workshops as part of new employee orientation on benefits matters

  • Administers selected benefits, such as COBRA coverage

  • Serves as a liaison to insurance carriers, retirement systems, welfare funds, and University Benefits office

  • Coordinates benefits processing in Payroll systems and other University systems

  • Prepares reports for College administration

  • Assists in updating materials and web pages for employee use

  • Maintains accurate, confidential employee records

  • Performs related duties as assigned.

Job Title Name: HR Benefits Coordinator


Assistant to HEO




Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


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December 8, 2020


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.