Job Information

CUNY HRIS Manager, Central Office Program Management Office in New York, New York

HRIS Manager, Central Office Program Management Office

Job ID



Central Office

Full/Part Time





The Office of the Vice Chancellor for University Human Resources (UHR) at The City University of New York oversees the development and administration of policies and standards that guide the Human Resources functions in support of 25 colleges and schools across the five boroughs of New York City. This office is also responsible for strengthening and implementing policies that enhance the University’s commitment to equal opportunity and a diverse workforce. Within UHR, the Program Management Office (PMO) is responsible for identifying, prioritizing, and implementing information technology projects to improve the CUNY human resources business processes in a cost-effective manner. PMO also promotes a data leveraging culture, prioritizing data integrity, providing innovative analyses to help define organizational responsibilities and priorities with federal and state regulatory guidelines. PMO aims to provide superior customer service and support to users across all campuses of the systems and modules that contribute data to CUNY HR work streams.

Reporting to the Executive Director of the Program Management Office, the HRIS Manager is responsible for supporting, maintaining, and implementing University HR systems and applications, provide appropriate guidance and communication as needed to the impacted CUNY communities regarding new

implementations and its impact on systems, and analyze data to ensure data integrity is maintained accurately and consistently.

Key responsibilities include, but are not limited to:

  • Analyze HRIS functional requirements, define standards and procedures for validating data integrity and operational viability of existing business processes.

  • Identify opportunities for business process improvements, automation and innovative solutions while ensuring use of HRIS is maximized to align with meeting core business needs.

  • Research and analyze CUNY policies, rules and regulations, relevant laws and guidelines, and collective bargaining agreements to ensure user requirements and constraints are understood, sensitive areas affecting service delivery are identified, and new or modified business processes, and systems are aligned and compliant.

  • Lead activities related to the review, testing and implementation of system upgrades and implementations.

  • Partner with key business unit and process owners across the University to ensure all associated procedures and documentation are maintained according to evolving business requirements.

  • Work with technical teams to investigate and determine root cause analysis on application problems, and develop action plans to correct deficiencies. Recommend and implement appropriate workarounds to complete functional/technical service requests.

  • Collaborate with University stakeholder groups to include UHR staff, campus HR, technology teams, and Central Office administration to explore opportunities to enhance the delivery of HRIS related services.

  • Performs other duties as assigned.

NOTE: Until further notice, work will be performed in a hybrid manner with 70% onsite presence. All CUNY employees must reside within a commutable distance to the tri-state area.

Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.



Bachelor's degree and six years' related experience required.


The ideal candidate will have the following preferred knowledge, skills and abilities:

  • Six or more years’ enterprise HRIS software experience, with a focus in data management and reporting solutions. Oracle PeopleSoft version 9.2+ experience preferred.

  • Experience with data administration including, validating, triaging, updating and resolving data and application issues.

  • Advanced proficiency using data analysis and reporting programs (SQL, MS Excel and Access) to develop and run queries analyzing large sets of business data, transactions and processes.

  • Advanced reporting and query writing skills (standard and ad hoc queries), including data analyses in HRIS and Payroll systems.

  • Strong knowledge of labor and employment laws, and HR best practices in a public unionized environment. Ability to interpret, apply and articulate appropriate sections of applicable laws, guidelines, regulations, policies and translate to HRIS requirements.

  • Strong knowledge of project management methodologies and best practices to establish plans, manage varied workload, conflicting priorities and ambiguous situations.

  • Detail-oriented with strong analytical and innovative problem-solving skills.

  • Outstanding communication skills with the ability to facilitate group discussions and communications, and deliver presentations.

  • Strong work ethic and personal integrity to work with the utmost professionalism and confidentiality.


Manages University-wide human resources and shared services programs, policies, processes and related information systems, including project management and vendor management.

  • Manages the implementation, administration and communication of central Human Resources programs and services

  • Collaborates with agencies, vendors, University and campus management, and campus Human Resources partners to develop and implement programs and resolve questions/concerns

  • Provides interpretation and guidance to promote compliance with policies, contractual agreements, and regulations

  • Assesses program services, processes and systems; recommends and implements needed changes

  • Audits program data, resolving discrepancies to ensure accurate and timely corrections

  • Creates and/or conducts program training and creates related guides and communications

  • Prepares reports as needed by University departments, government agencies and vendors

  • Performs related duties as assigned.


Higher Education Associate




Salary is up to $105,676; commensurate with qualifications, education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:

Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials.

After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: HumanCapital Management –>Employee Self Service –>Careers


June 6, 2022


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.