Job Information

CUNY Institutional Research Manager in New York, New York

Institutional Research Manager

Job ID



Borough of Manhattan CC

Full/Part Time




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The Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to students’ intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member’s ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC’s motto speaks to this common sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond.

The Institutional Research (IR) Manager reports to the Director of Institutional Research and acts as the deputy to the director in fulfilling the mission of the Office of Institutional Effectiveness and Strategic Planning. The office compiles, maintains, and provides analyses of institutional and other data to support the operational, decision-making, and planning functions of the College. The Manager works with the Director to provide information that is accurate, meaningful, and useful to meet the needs of both internal and external constituencies; support assessment activities and promote the use of results for quality enhancement; and explain and interpret information important for making recommendations to decision-makers. Reports to the Director of IR, the Manager is responsible for the following:

  • Develop relevant, timely and accurate institutional information to administrators, the college community, the external community, and external agencies

  • Define and implementing research studies, designing and conducting data analyses, and analyzing and interpreting results

  • Participate in college-wide strategic planning, institutional effectiveness and outcomes assessment tasks

  • Respond to seasonal and ad-hoc data requests from college constituencies

  • Manage surveys, questionnaires and other data-gathering instruments administered by the Office

  • Work with a variety of reporting tools to extract data from PeopleSoft/Oracle systems

  • Maintain and enhance longitudinal data on student progress and momentum

  • Design and utilize predictive models to support the College’s commitment to improving student success

  • Oversee annual production of the institutional reports and dashboards

  • Present institutional research data to various groups and meetings

  • Participate in professional development activities to stay current in the fields of institutional effectiveness, institutional research, and predictive analytics

  • Support the Dean of Institutional Effectiveness and Strategic Planning and Director of Institutional Research in meeting the unit mission and goals related to data analytics.


Bachelor's Degree and six years' relevant experience required.


  • Master’s degree or higher with course work in research methodology and applied statistics

  • Six years of experience in research, planning, policy and practice, with four years of experience in data reporting in higher education

  • Strong analytical, critical thinking, statistical, research, and organizational skills, the ability to set priorities, manage multiple demands, meet deadlines and function with a high degree of autonomy, productivity, and innovation.

  • Significant proficiency in Microsoft Office (including Word, Excel, and Power Point)

Experience in the following:

  • manipulating large datasets from different sources

  • working with relational databases (e.g., PeopleSoft, etc.)

  • programming software (e.g., SPSS, R, etc.)

  • developing supervised and unsupervised machine learning models

  • propensity score matching analysis

  • supporting data analyses for federal grants

  • working in a community college setting


Manages College institutional research programs and studies related to the College's mission.

  • Develops relevant, timely and accurate institutional information to administrators, the college community, the external community, and external agencies.

  • Defines and implements research studies, designing and conducting data analyses and analyzing and interpreting results.

  • Researches, develops and recommends policy analyses relevant to anticipated institutional planning, policy, and decision-making needs.

  • Participates in college-wide strategic planning, institutional effectiveness and outcomes assessment tasks.

  • Respond to data, table and report requests from college constituencies.

  • Manage surveys, questionnaires and other data-gathering instruments administered by the Office.

  • Manages a library of institutional planning and research documents.

  • May consult with faculty and students in the design of databases for research projects

  • Performs related duties as assigned.

Job Title Name: Institutional Research Manager


Higher Education Associate




$70,453 - $76,395*

*Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


Candidates should provide a CV/resume using our online recruiting system CUNYFirst at


October 4, 2023


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.