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CUNY IT Academic Technology Specialist -  Administrative Specialist (HEOa) in New York, New York

IT Academic Technology Specialist - Administrative Specialist (HEOa)

Job ID



CUNY School of Medicine

Full/Part Time




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The CUNY School of Medicine (CSOM) at The City College of New York (CCNY), is the only medical school in the City University of New York system. Our innovative curriculum allows students to complete both their undergraduate Bachelor of Science (B.S.) and Doctor of Medicine (M.D.) degrees in seven years. CSOM will graduate its first MED class in 2020. CSOM also offers a Master of Science degree in Physician Assistant Studies (P.A.). Our mission is to provide access to medical education to talented youth from social, ethnic, and racial backgrounds historically underrepresented in medicine and to develop health professionals committed to practicing in under-served communities with a special emphasis on primary care. It has a reputation for excellence that has earned national acclaim for performance and a broad network of clinical sites for clerkships.

Reporting to the Director of Educational Technology, the Administrative Executive Assistant will provide administrative support for the educational platforms and technology used by the students and faculty in the School of Medicine to support the educational mission of the School. The incumbent will assist the Director in helping faculty to integrate appropriate and innovative technologies so support life-long learning and promote the effective use of educational technology systems.

Responsibilities will include but are not limited to

a) LEO/RedCap System Administrator and Project Manager

b) Manage day-to-day operations in the Learning Management System( LMS); LEO, REDCap, BLine

c) Manage CSOM courses in the LMS

d) Manage CUNY Calendar in LMS

e) Manage student schedules in the LMS

f) Assist course directors in compiling and publishing in-house electronic high stakes exams

g) Provide technical support during the in-house exam experience

h) Manage Gradebook setup for each course

*Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.


Bachelor's Degree and four years' relevant experience required.

Preferred Qualifications

-Demonstrated solid leadership skills and the ability to work with others for the good of the department, school and


  • Displayed initiative, flexibility, and ability to work independently with minimal supervision

  • Displayed attentiveness to detail and deadlines

  • Exercises diplomacy

  • Demonstrated superior operational skills, interpersonal skills, excellent oral and written communication skills and

experience managing databases

  • Experience with CUNYFirst and Blackboard

  • Proficiency in Outlook, Excel, Word and PowerPoint


Provides administrative and program support to an administrative or academic department.

  • Oversees department operations and assists management in planning department activities, creating schedules, assigning staff and preparing and delivering department communications.

  • Works with appropriate offices related to personnel recruitment, expediting search activities

  • Research coordinates and organizes materials for key events such as promotion and tenure reviews.

  • Supervises and trains support staff and student workers.

  • Manages budget and coordinates purchasing, accounting, and payroll.

  • Provides instructions and basic advice to students, faculty, and others seeking information on department activities, policies, and schedules.

  • Performs related duties as assigned.

Job Title Name: Administrative Specialist


Higher Education Assistant




Salary commensurate with education and experience.

Salary range $45,000 - $56,447

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

*Until further notice, this is a hybrid position, eligible to work remotely and work in the office.



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Candidates should provide a resume and cover letter.


Open until filled, with resume review to begin on May 20, 2023.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.