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CUNY IT Assistant, Level 1 / Networking (Provisional) - Instructional Computing & Information Technology in New York, New York

IT Assistant, Level 1 / Networking (Provisional) - Instructional Computing & Information Technology

Job ID

25005

Location

Hunter College

Full/Part Time

Full-Time

Regular/Temporary

Regular

GENERAL DUTIES

I.T. Assistants perform entry-level professional work in technology-related disciplines. While areas of specialization vary, typically I.T. Assistants work in areas such as development/programming, communications, technical support, or similar based on the needs of the Information Technology area to which they report. Work tasks include resolving minor technology problems, monitoring activities, and maintaining documentation. They have latitude for independent initiative and judgment, under supervision.

This job is in CUNY's Classified Civil Service. The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html

CONTRACT TITLE

IT Assistant

FLSA

Non-exempt

CAMPUS SPECIFIC INFORMATION

Under supervision of the Director of infrastructure services and Network Manager/Lead, performs technical work related to the Hunter College network.

Specific duties include:

  • Monitoring network performance and security using various software tools including Cisco Prime/DNA, Airwave, StealthWatch, and SolarWinds.

  • Performing network sweeps for unauthorized network devices including rouge access points and switches.

  • Configuring and installing network edge devices including network switches and wireless access points.

  • Assisting the telecommunications team in installation of network cabling.

  • Assisting in installation of access control devices and cabling.

  • Performs other duties related to the campus network as assigned by Reports

  • Must be able to work nights/weekends and holidays for maintenance and emergency outages

MINIMUM QUALIFICATIONS

  1. High School Diploma, G.E.D., or equivalent

  2. A minimum of six months of full-time experience in a computer or technology-related position. Experience that is more than 20 hours per week and less than 35 hours per week may be counted at 50% of the requirement (i.e., two months of part time experience equal to one month full time experience)

  3. Additional experience and/or education that can be met by ONE of the following: An additional three years and six months of full-time work experience in a computer or technology-related position; an Associate's degree plus 18 months of full-time work experience in a computer or technology-related position; or a Bachelor's degree from an accredited institution

  4. Demonstrated English Language proficiency

  5. A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.

This title has three levels. To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.

OTHER QUALIFICATIONS

Preferred Qualifications include:

  • Experience with network monitoring tools

  • Experience configuring network devices

  • Experience installing cabling and access control devices

  • Experience troubleshooting LAN/WAN network issues

Additional Recommended Proficiencies:

  • Experience in troubleshooting basic network issues; connectivity, link state, protocol stack (OSI), etc. and configuration of devices; IP, DNS, NTP, DHCP, etc.

  • Experience in firewalls (Palo Alto), Netflow/monitoring tools, NX-OS, IDS/IPS, Cisco Prime/DNA, Wireless Controllers (Aruba), and network automation/orchestration is a huge plus.

  • Familiar with both wired and wireless network concepts and design; LAN and WAN

  • Familiar with Cisco or other network access and core devices is a plus

  • Familiar with Network Security; i.e. IP/MAC Spoofing, MiTM, etc.

  • Familiar with Wireshark or other network sniffing tools

  • Certifications a plus: CCENT, CCNA or higher, Comptia Network+, etc.

COMPENSATION

New Hire Rate: $49,211*

Incumbent Rate: $55,608

*This amount reflects a 13% salary suppression in effect for the first 24 months of employment only.

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY

Applications must be submitted online by accessing the CUNY Portal on City University of New York job website www.cuny.edu/employment or https://cuny.jobs/ and following the CUNYfirst Job System Instructions. Current users of the site should access their established accounts; new users should follow the instructions to set up an account. To search for this vacancy, click on Search Job Listings, select More Options To Search For CUNY Jobs and enter the Job Opening ID number 25005

Click on the "Apply Now" button and follow the application instructions. Please have your documents available to attach into the application before you begin. Please note that the required material must be uploaded as ONE document under CV/ Resume (do not upload individual files for a cover letter, references, etc.). The document must be in .doc, .docx, .pdf, .rtf, or text format- and name of file should not exceed ten (10) characters – also DO NOT USE SYMBOLS (such as accents (é, è, (â, î or ô), ñ, ü, ï , –, _ or ç)).

Incomplete applications will not be considered.

Please include:

  • Cover Letter

  • Curriculum Vitae/ Resume

  • Names and contact information of 3 references

Upload all documents as ONE single file-- PDF format preferred.

CLOSING DATE

The search will remain open until the position is filled. The committee will begin reviewing complete applications on December 19, 2022. Applications submitted after the deadline will only be considered if the positions remain open after initial round.

IMPORTANT NOTE: Applicants who meet the qualification requirements and are a permanent IT Assistant, permanent IT Support Assistant or have applied for IT Support Assistant, Exam #2064, will be considered.

JOB SEARCH CATEGORY

CUNY Job Posting: Information Technology/Technical

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

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