CUNY Jobs

IT Associate 3 - (Provisional) Network Technician - BCTC (Repost)

Job ID

27341

Location

Baruch College

Full/Part Time

Regular/Temporary

Regular

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GENERAL DUTIES

I.T. Associates perform moderately complex professional work in technology-related disciplines. While areas of specialization vary, typically I.T. Associates work in areas such as development/programming, communications, technical support, or similar functions depending on the needs of the Information Technology area to which they report. Work tasks include resolving complex technology problems and serving as a technical resource. They have considerable latitude for independent initiative and judgment and may have supervisory responsibilities.

I.T. Associates should demonstrate mastery of one or more technology-related disciplines.

This job is in CUNY's Classified Civil Service. The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil-service/ccsjobs/

CONTRACT TITLE

IT Associate

FLSA

Exempt

CAMPUS SPECIFIC INFORMATION

" At Baruch College we believe that student success is everyone’s responsibility ”

The Networking and Telecommunications Associate supports the administrative and technical aspects of the College’s data networks, telecommunications systems; as well as maintenance, monitoring, and planning for associated infrastructure to support both academic and administrative responsibilities. The successful candidate will report to the IT Computer Systems Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Supports the Director of Technology Infrastructure services to implement, maintain, and support voice and data networks across the College.

2. Works with the Director to Ensure that the appropriate network and telecommunications infrastructures are correctly designed and incorporated into building projects for renovation, new construction, or expansions of services in existing facilities.

3. Works with wiring and other contractors to support their work, including helping with design, ensuring materials are available in a timely fashion, and begin a technical resource.

4. Supports College-owned digital telecommunications systems, networks, other related equipment and services, and upgrades, associated equipment enhancements.

5. Uses output from monitoring tools to help plan for future growth and deal with technical issues that may arise.

6. Supports the availability of all services offered by managing disaster avoidance and recovery efforts caused by events like power outages, hardware failures, construction damage to outside plant cabling, etc.

7. Participates in the establishment of goals and standards conducive to the successful development of ongoing and enhanced capabilities, in consultation with the Director.

MINIMUM QUALIFICATIONS

1. High School Diploma, G.E.D., or equivalent

2. An equivalent of seven years of experience post-high school that can be met by one of the following: seven years of full-time work experience in a computer or technology related position; an Associate's degree plus five years of full-time work experience in a computer or technology-related position; a Bachelor's degree from an accredited institution plus three years of full-time work experience in a computer or technology-related position

3. Demonstrated English Language proficiency

4. A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.

This job has three levels. To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.

OTHER QUALIFICATIONS

Additional Experience: A minimum of two years of experience in network and telecommunications analysis and experience with multi-vendor network and telecommunications environments is required. Demonstrated successful experience with supporting complex network or telecommunications projects is required. Experience with data servers and desktop computer applications, including email, internet, word processing, database, and spreadsheets is preferred. Work experience in a higher education environment is preferred.

Skills: Strong technical skills are required. An understanding of network design and voice, and data networking and telecommunications design, protocols, and products is required, including TCP/IP, routers, switches, intrusion/detection/prevention systems, firewalls, telephone switches, voice mail systems, call record data collection, and knowledge of other related telecommunications equipment. A detailed understanding of current and emerging voice, data, and telecommunications technologies is required. Effective interpersonal, customer service, organizational, and team-building skills are required. The ability to maintain confidentiality regarding information processed, stored, transmitted, or accessed by the systems is required. Excellent verbal and written communication skills and proficiency in writing technical specification documents are required. The ability to work with a variety of constituencies possessing a wide range of technical knowledge is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. An understanding of digital telephony engineering and video-based distributed learning systems is preferred.

COMPENSATION

$89,639

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY

Click on the "Apply Now" button and follow the application instructions below. Please upload a resume and cover letter

For general assistance with your CUNYfirst application, please go to http://www2.cuny.edu/employment/system-instructions/ for information

CLOSING DATE

October 4, 2023

JOB SEARCH CATEGORY

CUNY Job Posting: Information Technology/Technical

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.