Job Information

CUNY IT Associate Level 2 (Provisional) Network Engineer, Department of Information Technology in New York, New York

IT Associate Level 2 (Provisional) Network Engineer, Department of Information Technology

Job ID



John Jay College

Full/Part Time



Add to My Favorite Jobs


I.T. Associates perform moderately complex professional work in technology-related disciplines. While areas of specialization vary, typically I.T. Associates work in areas such as development/programming, communications, technical support, or similar functions depending on the needs of the Information Technology area to which they report. Work tasks include resolving complex technology problems and serving as a technical resource. They have considerable latitude for independent initiative and judgment and may have supervisory responsibilities.

I.T. Associates should demonstrate mastery of one or more technology-related disciplines.

This job is in CUNY's Classified Civil Service. The full specification is available on our web site at


IT Associate





John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) led by President Karol V. Mason and an internationally recognized leader in educating for justice. John Jay is a federally designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups.

The College participates in the doctoral programs of the Graduate Center of the City University of New York and offers bachelor’s and master’s degrees in traditional criminal justice-related fields of study as well as in a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. John Jay College seeks staff and faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education.


Reporting to the Director of Infrastructure, the Network Engineer will design, configure, and implement networks. The engineer will support wired & wireless LAN, Firewalls, VPN and IP telephony technologies and serve as a networking resource for the department. The individuals will also be responsible for supporting network security efforts.

The ideal candidate will possess the following knowledge, skills, and abilities:

  • Extensive knowledge and experience working on an expansive production network

  • Strong knowledge of designing, installing, upgrading, and configuring Cisco switches, routers, firewalls, and wireless network devices

  • Knowledge of VOIP and Video technologies

  • General knowledge of stateful firewalls, ideally CISCO ASA and Palo Alto firewalls

  • Experience troubleshooting networking issues related to switching, routing, Firewalls, VPNs

  • Experience supporting a Cisco wireless LAN, L2 trunking, port-channels, EIGRP both on the IOS and Nexus platforms

  • Experience with Network Management platforms such as Cisco ACS

  • Demonstrated experience utilizing troubleshooting networking issues using tools such as Wireshark

  • Knowledge of IP subnetting, TCP/IP, UDP and protocols/applications such as ICMP, FTP, SSH, HTTP, NFS, iSCSI

  • Be able to explain the various components of the OSI model

  • Understanding of cabling and cabling limitations

  • Ability to create documentation in MS Visio, MS Word, and MS Excel

IMPORTANT NOTE: Applicants who meet the qualification requirements and are a permanent IT Associate, permanent IT Assistant, permanent IT Support Assistant or are on the eligible list for IT Support Assistant, Exam #2064, are encouraged to apply.


  1. High School Diploma, G.E.D., or equivalent

  2. An equivalent of seven years of experience post-high school that can be met by one of the following: seven years of full-time work experience in a computer or technology related position; an Associate's degree plus five years of full-time work experience in a computer or technology-related position; a Bachelor's degree from an accredited institution plus three years of full-time work experience in a computer or technology-related position

  3. Demonstrated English Language proficiency

  4. A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.

This job has three levels. To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.




CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


If you are viewing the job posting on John Jay College website or in CUNYfirst, please select the "Apply Now" button. If you are viewing the job posting on any other website, please follow the instructions below:

-Go to and click on "Employment"

-Click "Search job listing"

-Click on "More options to search for CUNY jobs"

-Search by Job Opening ID number 25184

-Click on the "Apply Now" and follow the instructions.

Once you have registered or logged in with your user name and password, upload your cover letter, resume, and the names and contact information of three professional references as one document.


The posting will remain opened until filled

Review of the resumes to start on 10/3/2022.


CUNY Job Posting: Information Technology/Technical


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.