CUNY IT Associate, Levels 1-3 (Provisional) - IT Security Analyst in New York, New York


I.T. Associates perform moderately complex professional work in technology-related disciplines. While areas of specialization vary, typically I.T. Associates work in areas such as development/programming, communications, technical support, or similar functions depending on the needs of the Information Technology area to which they report. Work tasks include resolving complex technology problems and serving as a technical resource. They have considerable latitude for independent initiative and judgment and may have supervisory responsibilities.

I.T. Associates should demonstrate mastery of one or more technology-related disciplines.

This job is in CUNY's Classified Civil Service. The full specification is available on our web site at


IT Associate




The Office of Computing and Information Services (CIS) at the City University of New York (CUNY) support the IT and telecommunications needs of CUNY's 24 colleges. CIS supports enterprise IT and applications; develops new technologies that advance University's core mission; builds, upgrades and maintains the University's network; operates the University's Data Center and help desk; develops disaster recovery and business continuity plans; and leads the CUNYfirst Enterprise Resource Planning Project (ERP), which integrates 25 university systems, covering student administration, financial management, and human resources. Within CIS, the IT Security unit establishes, implements, maintains, facilitates and monitors information security technology, policies, procedures, standards, awareness programs and processes to manage information security risks to University business operations.

Reporting to the Information Security Operations Manager, the Information Security Analyst is responsible for monitoring and managing technical, administrative and physical controls that help protect the confidentiality, integrity and availability of information assets University-wide.

Key responsibilities include, but are not limited to:

  • Network Security Monitoring: Gather information and analyze findings from security monitoring systems, including Intrusion Detection/Prevention Systems (ID/PS), Security Information and Event Management (SIEM), system logs and endpoint security systems to identify and respond to potential security incidents and breaches.

  • Information Security Incident Response: Perform information security incident tracking and reporting and communicate with campus information security managers to resolve incidents.

  • Identify and isolate malware and provide guidance on remediation and prevention.

  • Perform daily system administration tasks (e.g., backups, patching, log review).

  • Support the vulnerability assessment process.

  • Participate in forensic investigations.

  • Assist in producing and maintaining security metrics.

  • Support internal compliance functions.

  • Stay current on IT Security news, trends and best practices.

  • Performs other duties as assigned.

Job duties require schedule flexibility and willingness to work evenings or weekends as required for systems-related tasks.


  1. High School Diploma, G.E.D., or equivalent

  2. An equivalent of seven years of experience post-high school that can be met by one of the following: seven years of full-time work experience in a computer or technology related position; an Associate's degree plus five years of full-time work experience in a computer or technology-related position; a Bachelor's degree from an accredited institution plus three years of full-time work experience in a computer or technology-related position

  3. Demonstrated English Language proficiency

  4. A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.

This job has three levels. To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.


The ideal candidate will possess the following knowledge, skills and abilities:

  • Progressive work experience in an information technology role, with experience related to information technology security.

  • Experience monitoring for vulnerabilities and anomalous activity.

  • Experience with enterprise endpoint security.

  • Experience with a Security Information and Event Management tool (SIEM) a plus.

  • Basic understanding of key network and security technologies such as subnets, TCP/IP, firewalls, IDS/IPS concepts, IP-based network protocols and operations.

  • Committed to continuous skills development and to work towards attainment of information security certifications (CISSP, CISM, GIAC, ECSA, etc.).

  • Detail-oriented and accurate with strong analytical, critical thinking, and problem solving skills.

  • Ability to design creative solutions to ongoing challenges with limited resources.

  • Ability to work productively as an individual contributor and collaboratively as a team member in a time-sensitive, customer-responsive, and team-oriented environment. Demonstrated commitment to metrics-based service objectives for security and customer service.

  • Outstanding communication skills with the ability to contribute towards group discussions and communications.


Level 1: $66,710 Level 2: $73,609 Level 3: $82,813


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:;=A&JobOpeningId;=20170&SiteId;=1&PostingSeq;=1


February 27, 2019


CUNY Job Posting: Information Technology/Technical


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job Title: IT Associate, Levels 1-3 (Provisional) - IT Security Analyst

Job ID: 20170

Location: Central Office

Full/Part Time: Full-Time

Regular/Temporary: Regular