CUNY IT Senior Associate, Levels 1-3 (Provisional) - Active Directory Administration in New York, New York


I.T. Senior Associates perform highly complex professional work in technology-related disciplines. While areas of specialization vary, typically I.T. Senior Associates perform a range of work in development/programming, communications, technical support, or similar functions depending on the needs of the Information Technology area to which they report. Work tasks include diagnosing, evaluating, overseeing and resolving highly complex projects. They have wide latitude for independent initiative and judgment and may serve in lead roles on complex programs or projects, and/or serve as a direct supervisor of a unit or group.

I.T. Senior Associates should demonstrate mastery of one or more technology-related disciplines, decision-making ability in situations related to those disciplines, and be able to serve as a resource in these areas. They may contribute to decisions on I.T. policies and technical standards.

This job is in CUNY's Classified Civil Service. The full specification is available on our web site at


IT Senior Associate




  • REOPENED-- The Office of Computing and Information Services (CIS) at the City University of New York (CUNY) support the IT and telecommunications needs of CUNY's 24 colleges. CIS supports enterprise IT and applications; develops new technologies that advance University's core mission; builds, upgrades and maintains the University's network; operates the University's Data Center and help desk; develops disaster recovery and business continuity plans; and leads the CUNYfirst Enterprise Resource Planning Project (ERP), which integrates 25 university systems, covering student administration, financial management, and human resources. Within CIS, the Application Services unit provides strategic and operational leadership with respect to the design, development, support, and maintenance of business applications. The unit works closely with senior leaders to ensure a strong alignment between application solutions/services and CUNY business needs.

Reporting to the Director of Application Services, the Active Directory Administrator will perform highly complex Active Directory administration and to ensure the infrastructure is designed and maintained to the highest industry standards. The Active Directory Administrator will serve as a technical Active Directory (AD) resource for the Identity Management Services (IMS) team within the Application Services unit.

Duties of the position include, but are not limited to:

  • Manages and administers an enterprise AD forest that contains 300-400k users, integrated with an Identity Management system.

  • Design monitoring solutions for AD utilization and performance, analyzes the resulting information, and leads implementation.

  • Perform and oversee systems administration activities including schema changes, group policy updates, AD site configuration and major version upgrades.

  • Liaises with other CIS teams, technology vendors, and other stakeholders to integrate and support enterprise applications and services that leverage AD while supporting University-wide initiatives.

  • Facilitate communication between technical staff and non-technical clients on issues related to clarification of services provided, access and usage policies.

  • Collaborate with other CIS groups to formulate operating policies and procedures for applications and services that leverage AD and evaluate its effectiveness.

  • Resolves complex tertiary escalation Help Desk tickets as assigned.

  • Performs other related duties.

Job duties require schedule flexibility and willingness to work evenings or weekends as required for systems-related tasks.


  1. High School Diploma, G.E.D., or equivalent

  2. An equivalent of ten years of experience post-high school that can be met by one of the following: ten years of full-time work experience in a computer or technology related position; an Associate's degree plus eight years of full-time work experience in a computer or technology-related position; or a Bachelor's degree from an accredited institution plus six years of full-time work experience in a computer or technology-related position

  3. Demonstrated English Language proficiency

  4. A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.

This title has three levels. In addition to the minimum qualifications above, To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.


The ideal candidate will possess the following knowledge, skills, and abilities:

  • Extensive experience working with multiple domain Active Directory infrastructures, including site setup and management, architecture/topology, schemas and schema extension management, group management, group policies, user account management, management of printers and other computer objects.

  • Experience with Microsoft Active Directory Federation Services, Microsoft Exchange Server 2010 and/or 2013, and Microsoft Office 365.

  • Experience as a Systems Administrator with demonstrated experience managing Active Directory Services.

  • Proven technical ability to implement, troubleshoot, and maintain Forefront Identity Manager (FIM), or Office 365 Directory Synchronization (DirSync).

  • Technical knowledge and experience with Oracle Identity Manager.

  • Experience scripting with PowerShell to automate system administration tasks.

  • Working experience with AD communication over a WAN.

  • Experience with Azure AD.

  • Strong hands-on experience with server operating systems such as Windows Server 2008 and 2012.

  • MCITP/MCSE certifications are desirable.

  • Exceptionally well-organized and able to effectively analyze and resolve complex problems while rendering sound resolutions, and have the ability to articulate goals and manage multiple resources and priorities.

  • Ability to work productively as an individual contributor and collaboratively as a team member in a fastpaced, time-sensitive, customer-responsive, and team-oriented environment.


Level 1: $84,345 Level 2: $92,014 Level 3: $101,217


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


For full consideration, submit a cover letter and résumé online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:;=A&JobOpeningId;=17303&SiteId;=1&PostingSeq;=1


Open until filled with the review of resumes to begin September 6, 2017.


CUNY Job Posting: Information Technology/Technical


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job Title: IT Senior Associate, Levels 1-3 (Provisional) - Active Directory Administration

Job ID: 17303

Location: Central Office

Full/Part Time: Full-Time

Regular/Temporary: Regular